Viewing 12 posts - 1 through 12 (of 12 total)
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  • #1007864

    Hi!
    I cant get the api key to work. I have used a template from Enfold – I have been in touch with google and everything is fine with key and settings in their end. Please help

    #1007895

    Hey mrwhoandbellaboo,

    Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    #1007898

    Hi!
    Thank you

    #1008056

    Did you get the information you needed to help med out?

    #1008192

    Hi,

    Yes, thanks for that. I see that you haven’t added the API key under Enfold->Google Services, could you try to add it there please?

    You Analytics code looks incomplete as well, please copy it from your Google Analytics account again.

    Best regards,
    Rikard

    #1008485

    That is very strange – It seems like it dissapears…. And the ua code seems correct? Is it possible to send screenshots so I can show you?

    #1008598

    Hi mrwhoandbellaboo,

    You can upload screenshots to a service like Dropbox and give us the links here.

    Best regards,
    Victoria

    #1008794

    Hi!
    I have sendt images on dropbox – I really dont understand this. It seems like something is really wrong

    #1008795

    When I go out after I have put in api key, and then go to check api key under google services it is gone again

    #1008804

    Hi,

    Please try to generate a new api key here: https://console.developers.google.com/apis/credentials
    and cklick on the pencil icon. Make sure no restrictions (domain restriction, etc.) are activated. Then try to activate the new api key with Enfold.

    Best regards,
    Peter

    #1008925

    YES! finally it workS! Thank you so much –
    Did you do anything?

    #1009207

    Hi,

    No, we didn’t do anything, glad to hear that you got it working though :-)

    Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

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