Viewing 14 posts - 1 through 14 (of 14 total)
  • Author
    Posts
  • August 26, 2019 at 6:46 pm #1131083
    enfold

    Hi!
    I am trying to validate API Key but does not work.
    First create API Key in Google without restrictions (screenshot uploaded for you, link via private)
    Then paste the API Key in enfold. First time API validate, but when I go to google maps and place address, an error ocurred (screenshot uploaded for you, link via private)
    Then API key not validate anymore.

    I create a user for you to take a look.
    Hope you can help me.

    Best regards
    Santiago

    August 27, 2019 at 6:44 am #1131227
    Rikard

    Hey Santiago,

    Thanks for the screenshots, could you post a link to where we can see the actual map element as well please?

    Best regards,
    Rikard

    August 27, 2019 at 2:36 pm #1131328
    enfold

    Hi Rikard, how are you?
    Yo u will find the map at the bottom of home page
    Link via private

    Regards

    August 29, 2019 at 4:29 am #1131785
    enfold

    Hi Rikard
    Any advance?

    Regards
    Santiago

    August 29, 2019 at 8:52 pm #1132081
    Basilis

    Hi,

    Can you open the page please?

    Best regards,
    Basilis

    August 29, 2019 at 10:41 pm #1132121
    enfold

    H Basilis
    You meant home page?

    Home

    I did not find any map yet.

    Regards

    August 31, 2019 at 10:33 pm #1132572
    enfold

    Hi, please I need your help to include make API key work on Enfold. I really appreciate your assistance.
    I uploaded all the information for you to know about what is happening.
    Please let me know if you need anything else.

    Best regards
    Santiago

    September 1, 2019 at 5:50 am #1132625
    Rikard

    Hi Santiago,

    Thanks for the update, though I can’t load your site:

    This site can’t be reached yoursite.com took too long to respond.
    Try:

    Checking the connection
    Checking the proxy and the firewall
    ERR_CONNECTION_TIMED_OUT

    Did you check our documentation on creating a Google Maps API key? http://kriesi.at/documentation/enfold/how-to-register-a-google-maps-api-key/

    Best regards,
    Rikard

    September 1, 2019 at 6:39 am #1132636
    enfold

    Hi Rikard
    I can access to the site right now. Don’t know why you can’t

    User credentials also works fine.

    Please try again, access data via private.

    And yes, I checked your documentation about GM API keys

    Regards
    Santiago

    September 2, 2019 at 8:21 am #1132864
    Rikard

    Hi,

    Thanks for the update, but I still can’t reach your site. Are you blocking some country IP ranges maybe?

    Best regards,
    Rikard

    September 2, 2019 at 3:52 pm #1133042
    enfold

    Hi Rikard,
    I checked credentials again and evrything is ok
    Also I talked with hosting provider and told me that there isn’t any IP blocked.
    Would you tell me from wich IP you are loading my site?

    Best regards
    Santiago

    September 4, 2019 at 5:42 pm #1133976
    Victoria

    Hi Santiago,

    Best regards,
    Victoria

    September 4, 2019 at 8:45 pm #1134084
    enfold

    Hi Victoria, I have solved the problem.
    API key needed a payment method to work.
    I submited a credit card and API works .

    Thanks for your assistance one more time
    Have a great day

    Santiago

    September 6, 2019 at 3:56 am #1134707
    Rikard

    Hi Santiago,

    Great, I’m glad that you got it working and thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

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