Viewing 5 posts - 1 through 5 (of 5 total)
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  • September 20, 2018 at 4:59 pm #1012393
    crowdlauf

    Hello,
    I have a strange effect on a new website with enfold: the animated elements are unvisible. They are only animated and visible like configured, when logged in to backend.
    See: http://dev340.web6.green-internet.net/
    I use a plain child template from here: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/
    I have no error on web developer’s console.
    What could be the problem?
    Thanks for support in advance
    Robert

    • This topic was modified 6 years, 3 months ago by crowdlauf.
    September 21, 2018 at 12:31 am #1012543
    insanityNL

    Make sure you update the header in the child folder as well

    September 21, 2018 at 5:23 am #1012634
    Rikard

    Hi,

    Are you running any caching on the site? Did you try to disable all functionality under Enfold->Performance? If none of that makes any difference then please post admin login details in private so that we can have a closer look.

    Best regards,
    Rikard

    September 21, 2018 at 8:51 am #1012685
    crowdlauf

    Thank you very much for your hints. Nothing worked. But I found the issue now: the problem was caused by a misconfigured plugin “WP-PIWIK”. “WP-PIWIK” is not loaded when logged in to admin backend, that’s the reason why animations worked then.
    Disabling the plugin solved the problem.
    Thanks much for your support!
    Greetings,
    Robert

    September 21, 2018 at 12:41 pm #1012744
    Rikard

    Hi Robert,

    Great, glad you found the problem and thanks for sharing the solution. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

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