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July 4, 2018 at 11:38 pm #981373
Hello,
You can see on this page that the items animation has a problem when we chose a category (Ajax filter)
https://www.idt.pf/success-stories/
I need to fix this, in order to work smooth as on the demo template : https://kriesi.at/themes/enfold-2017/elements/portfolio-grid/July 6, 2018 at 5:43 am #981819Hey plichart1,
Could you try updating the theme to the latest version (4.4.1) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update. Please note that you might have to completely delete the theme folder and replace it with the new version.
If that doesn’t help then please upgrade the account to admin rights so that we can have close look.
Best regards,
RikardJuly 6, 2018 at 7:39 am #981880Hey,
I updated the theme and still doesn’t work.
Here is an admin account :-)
Thanks for your help.Regards,
Nicolas
July 8, 2018 at 9:04 pm #982840Hi Nicolas,
Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.
Best regards,
VictoriaJuly 8, 2018 at 10:10 pm #982866Hello Victoria,
As asking, i upogaded the account to admin so you can have a look :
“If that doesn’t help then please upgrade the account to admin rights so that we can have close look. ”Thanks you for your help
Regards,
Nicolas
July 9, 2018 at 12:23 pm #983057Hi Nicolas,
Thank you for that, have you tried deactivating all plugins to see if it is a plugin conflict.
Best regards,
VictoriaJuly 9, 2018 at 7:52 pm #983362No, please can you have a look thank you
July 10, 2018 at 8:41 pm #983811Hi,
It does seem that when disable all the plugins, everything is working properly.
You can try one by one to see where the issue is located.Best regards,
BasilisJuly 10, 2018 at 9:09 pm #983826Could you please ?
July 10, 2018 at 9:55 pm #983869Hi,
You do need to go one by one.
Best regards,
BasilisJuly 10, 2018 at 10:14 pm #983879could you ? please
July 11, 2018 at 6:02 am #984035 -
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