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  • October 31, 2016 at 9:00 pm #706472
    olwm

    We are having issues with the animated count down working in the new version of enfold. We have uploaded a new version of enfold manually and it did not seem to fix the issue.

    Please advise.

    • This topic was modified 7 years, 5 months ago by olwm. Reason: Changed password for login
    November 1, 2016 at 8:35 am #706606
    Rikard

    Hey olwm,

    Login details are not working for me, could you check/verify please?

    Best regards,
    Rikard

    November 1, 2016 at 9:00 am #706614
    noccomcl

    I have the same issue also – color sections with text overlay dont work, minor js does not work on images, layerslider doesnt appear, animated countdown doesnt work appear, parallax does not work… have reinstalled enfold – doesnt work.

    seems that the javascript is not working…

    November 2, 2016 at 5:51 am #706955
    Rikard

    Hi @noccomcl,

    Please open a new thread and include admin login details in private so that we can have a closer look.

    Best regards,
    Rikard

    November 12, 2016 at 12:32 am #711360
    olwm

    Was anyone able to find what the issue is?

    November 13, 2016 at 7:29 am #711541
    Rikard

    Hi @olwm,

    It’s usually a different problem for each installation, so if you need help on yours then please start a new thread and post admin login details in private so that we can have a closer look.

    Best regards,
    Rikard

    November 14, 2016 at 9:20 pm #712164
    olwm

    This is the new thread we created and our login information is at the top of this thread.

    November 15, 2016 at 6:45 am #712336
    Rikard

    Hi,

    Oh, sorry about that. The login details you posted are still not working though, could you check and verify that they are working and post new ones please?

    Best regards,
    Rikard

    • This reply was modified 7 years, 5 months ago by Rikard.
    November 17, 2016 at 1:04 am #713306
    olwm

    I have updated the password and it is below as well.

    November 18, 2016 at 7:54 pm #714157
    olwm

    Any luck on the issue?

    November 21, 2016 at 9:58 am #714724
    Nikko

    Hey!

    I checked on the issue and it seems there is a js error, it seems to have some conflict. Can you try to deactivate all plugins and check if the issue still persists? if it doesn’t try to activate the plugins one by one to know what plugin causes the issue, if it still persists, please allow us to deactivate your plugins and also give us ftp access so we can inspect further on the files.

    Cheers!
    Nikko

    November 21, 2016 at 8:36 pm #714969
    olwm

    I deactivated the plugins and the issue still persists with the JS syntax error. You can deactivate plugins and inspect further into the issue.

    Thanks!

    November 22, 2016 at 8:59 am #715155
    Nikko

    Hey!

    Form Maker Pro causes the issue. I have re-activated it back since you might still be using this. Try to deactivate the said plugin and the Animated Counter should work just fine.

    Best regards,
    Nikko

    November 22, 2016 at 6:45 pm #715502
    olwm

    Hey Nikko,

    I deactivated the Form Maker Pro Plugin and I cannot get the count down to appear.

    -EJ

    November 22, 2016 at 7:09 pm #715512
    Nikko

    Hi!

    I deactivated Form Maker Pro (also deactivated Form Maker Registration since it’s an addon to Form Maker Pro) and it works just fine. I kept it deactivated and this is how it looks on my end: http://imgur.com/a/0Q28u

    Let us know if it’s good on your end, if not try to clear your browser cache or press ctrl + f5 to refresh the page.

    Cheers!
    Nikko

    November 23, 2016 at 12:36 am #715670
    olwm

    I got it working. Thanks for your help.

    November 23, 2016 at 5:10 am #715706
    Nikko

    Hi!

    Glad we could help :)

    Cheers!
    Nikko

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