Anchors to Sections Headings Inconsistent

Hi Basilis,

Thank you for testing. I imagine that in your testing the very last link, “Rebozo Collection”, jumped to the PHOTO, not the H2 heading. The other links jump to the H2 heading first, followed by the photo.

Can you please test the “Rebozo Collection” button again? I think you will find that it does indeed jump to the image, not the heading.

Thank you,
Hans

Dear Kriesi Support. I did as you asked. Thank you for pointing out that the scheme should be https rather than http, but that doesn’t solve the problem. Can we please have a single Senior Support person following this through to resolution? We keep going back to square one. The problem is that the “Rebozo Collection” link at the bottom of the home page, which links to a FRAGMENT IDENTIFIER, does not work properly. The link should take you to the TOP OF THE SECTION. Instead it takes you to the image. I will provide my phone number below in the Private Content section so that someone can call me. We can resolve this very quickly with a phone call rather than going in circles with support ticket. Thanks.

Two issues:

1) Menu Links — The menu links were incorrect and I have repaired that so that they now correctly include their parent page. Thank you for pointing that out.

2) Links to Sections don’t work — The links with fragment identifiers should go to the top of the corresponding Color Section. They should show the heading at the top of the Color Section, not the photo that follows. This was the original problem, and the issue is still not resolved.

Thank you for the screenshot. When I test in Chrome, Windows 8 it works properly for me too.

The problem occurs on Firefox 55.0.3 (32-bit), Windows 8.

I am told the problem also occurs on devices with the Safari browser and Apple OS.

Your thoughts? Thanks.

Appended below are the FTP details you will need to login. Can you please try again. I tested the login and it works well. Thank you.

Thank you for continuing to try to understand my request, but you’re still missing the point. Again, if you want to call me, you will understand very quickly what I need.

Here is a link to a screenshot that might explain it better:
https://vbm.studio/wp-content/uploads/2017/09/20170919093104.png

Steps:
1. Go to the home page at https://vbm.studio/
2. Scroll to the bottom of the home page and click the “Rebozo Collection” button

You will see (in Firefox anyway) that clicking the button takes you to the fragment identifier which SHOULD display the words at the top of the Color Section. Instead, the words appear to be hidden UNDERNEATH the top menu.

I have included my phone number in the Private Notes section below.

Thanks,
Hans