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  • #1064809

    Hello,

    I had a single page website and anchor links were working as expected (scrolling to the proper section, etc).

    My friend recently launched a Kickstarter campaign – so I added a landing page with three buttons. One to her Kickstarter Campaign, one to her tour dates and one to her full site.

    When you click on her full site, it loads as expected and the anchor links work perfectly.

    If you click on the tour dates button – it loads to a specific anchor on the full site – but then immediately scrolls up to the full screen slider section above it.

    My friend prefers her name not be used specifically, so the info for the site is below in the private content box.

    The client is confidential, so I put the info in the private content box, below.

    • This topic was modified 2 months, 2 weeks ago by  pabloj13. Reason: Updated tags
    #1065693

    Hey pabloj13,

    > If you click on the tour dates button – it loads to a specific anchor on the full site – but then immediately scrolls up to the full screen slider section above it.

    That is happening because that section has an #anchor with the click you need.
    You can disable / change it so it does not happen like that.

    Best regards,
    Basilis

    #1065740

    Hi Basilis,

    Thanks for the response. I appreciate you taking the time to help me troubleshoot this issue.

    Unfortunately, I don’t follow what you mean. There is a full screen slider with no anchor, then the color section has the anchor I want (tour).

    If I am at the main site, http://www.mainsite.com/welcome and I click the ‘tour’ menu item, the url changes to http://www.mainsite.com/welcome/#tour and the page scrolls down to the correct section – and does not scroll back up to the full screen slider.

    If I hit the landing page, and then click the button, I am redirected to http://www.mainsite.com/welcome/#tour... the initial click brings me to the right part of the page, but then it scrolls up.

    Can you try to explain it a different way so I know what I am missing?

    Thanks!
    John

    #1066466

    Hi,

    Thank you for the update.

    I can’t reproduce the issue on my end. Clicking on the “Tours” button or the “Tours” link in the main menu always takes me to the “Tours” section without scrolling up. Where are you checking this? Which browser and OS?

    Best regards,
    Ismael

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