An error occurred while updating Enfold: Download failed. A valid URL was not pr - Support

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October 16, 2018 at 6:17 am #1021985
yingyang
Participant
I get that error when updating to 4.5, any idea why?

Now Editing “An error occurred while updating Enfold: Download failed. A valid URL was not provided
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October 16, 2018 at 6:50 am #1022003

mikehartrich
Participant

I get the same error. I’ve subscribed to this thread so I can see replies from Enfold support.

October 16, 2018 at 1:01 pm #1022144

Rikard
Keymaster

Hi,

The automatic updates are not working since there was a change in the Envato API, that is fixed in the new version though. Please try updating manually via FTP or using this plugin: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/. https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update

Best regards,
Rikard

November 11, 2018 at 1:24 pm #1032209

JoStudioDeRijp
Participant

Hi Team Kriesi,
I also the same problem and now update manually with ftp. Everything seems work fine, but when I look in the WordPress website in the backend it says that I need to update Enfold. But I already did..? Please help me.
Beste regards, Jolanda

November 12, 2018 at 8:58 am #1032477

Rikard
Keymaster

Hi JoStudioDeRijp,

Please open a new thread and include admin login details in private so that we can have a closer look at your site.

Best regards,
Rikard

November 12, 2018 at 10:16 am #1032517

JoStudioDeRijp
Participant

Hi Rikard,
I also had the same problem and now update manually with ftp. Everything seems work fine, but when I look in the WordPress website in the backend it says that I need to update Enfold. But I already did..? Please help me.
Beste regards, Jolanda

November 13, 2018 at 4:34 am #1032858

Rikard
Keymaster

Hi Jolanda,

Did you follow this guide on how to update via FTP? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update

If you need help updating the we need to verify that you have backups of the site in case something should go wrong.

Best regards,
Rikard
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