Viewing 15 posts - 1 through 15 (of 15 total)
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  • October 15, 2018 at 2:10 pm #1021586
    geekeey

    An error occurred while updating: Download failed. A valid URL was not provided

    Hi this is a new thread as requested… please can you help update my theme as I cant get around this error…

    October 16, 2018 at 4:44 am #1021941
    Rikard

    Hey Steve,

    There is a fix for the this problem included in the latest version of the theme, but this time you will have to update manually unfortunately. This plugin should enable you to upload the .zip file downloaded from your Themeforest account. Could you try that out please? You can also update manually via FTP if you prefer that: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update

    Best regards,
    Rikard

    October 16, 2018 at 8:56 am #1022039
    geekeey

    Hi Richard, they told me to post a new thread as they was going to do the FTP for me and told me to post a new thread so I can give you my FTP details as we tried everything else.

    October 16, 2018 at 1:36 pm #1022176
    Rikard

    Hi,

    Ok, I’m not sure who they are, but we can update for you. Please post WordPress admin details along with FTP login details in private. Also make sure that you have proper backups of the site in case anything should go wrong and you need to roll back.

    Best regards,
    Rikard

    October 16, 2018 at 2:06 pm #1022195
    geekeey

    Thank you please see below!

    • This reply was modified 6 years, 2 months ago by geekeey.
    October 16, 2018 at 2:51 pm #1022213
    leadingnorth

    Hello, I too had this problem and used the plugin you recommended above to update and the update worked fine.

    However, after the update, I noticed that my fullwidth submenus’ links no longer work and all submenus are now somewhat transparent (which I do not want), and now you can see images and text through the submenu when scrolling down. I’ve added a sample link for you to see what I’m saying.

    Also, is it okay for me to now delete that plugin? Or do I need to keep it there?

    October 16, 2018 at 11:34 pm #1022443
    Oref

    Thanks Rikard, the plugin solved my issue.

    October 17, 2018 at 4:31 am #1022522
    Rikard

    Hi geekeey,

    Thanks for that, could you post WordPress admin login details as well please? Also please verify that you have backups of the site available.

    Best regards,
    Rikard

    October 17, 2018 at 4:32 am #1022525
    Rikard

    Hi leadingnorth,

    Please open your own thread, we can’t help everyone out in the same thread.

    Best regards,
    Rikard

    October 17, 2018 at 12:01 pm #1022702
    geekeey

    No problem please see below…

    October 17, 2018 at 12:35 pm #1022729
    Yigit

    Hi!

    I tried logging in however i am getting “Incorrect password” error. Could you please check login credentials once again?

    Best regards,
    Yigit

    October 17, 2018 at 12:37 pm #1022730
    geekeey

    Sorry please see below…

    October 17, 2018 at 3:45 pm #1022815
    Yigit

    Hi,

    I updated the theme to the latest version. Please review your website.

    Best regards,
    Yigit

    P.S.: Nice website!

    October 17, 2018 at 4:02 pm #1022831
    geekeey

    Perfect absolute legends thank you!

    October 17, 2018 at 7:26 pm #1022972
    Yigit

    Hi,

    You are welcome! :)

    For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
    If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Yigit

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