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  • #1436994

    Home page is fine, but all of my home pages are messed up in the same way that a single one was before. See private info for homepage, then click Counseling Services or any of the subpages.

    This is a critical error as it is impacting my entire site and thus my business. I had it fixed before, but I have no way of knowing when it recurs and I cannot keep going in and diagnosing it and fixing it.

    #1437000

    First, please let me know whether to continue here (new thread about this issue), or the old one.

    Update: I went in an filtered posts by category. When I selected all Anxiety posts in list of posts, then bulk selected Edit, then just clicked Update, then quickly cancelled it, that seemed to fix the problem. Some of the category pages are messed up, while others are not. Blog posts in the categories I fixed (just anxiety and couples) are fixed as well. All other blog posts, except for those that have a category page that is already working.

    Do I need to temporarily switch to one of the themes that come with WordPress?

    #1437006

    I needed to fix this before it impacted my practice anymore than it already has. So I used the method that I had stumbled on with blog posts and did that for both blog posts and for pages.

    I really need to try and figure out what is causing this to happen. Any help would be appreciated.

    #1437010

    Hi!

    Thank you for the inquiry.

    The subpages seem to be rendering correctly on our end (screenshot in the private field). Would you mind providing a screenshot of the issue? You can use platforms like Savvyify, Imgur or Dropbox to upload and share the screenshot. Here are the steps to follow:

    1.) Visit the website of your chosen platform, such as Savvyify, Imgur or Dropbox.
    2.) Locate the option to upload a file or an image.
    3.) Select the screenshot file from your computer or device and upload it to the platform.
    4.) After the upload is complete, you will be provided with a shareable link or an embed code.
    5.) Copy the link or code and include it in your message or response to provide us with the screenshot.

    Thank you for taking the time to share the screenshot. It will help us better understand the issue you’re facing and provide appropriate assistance.

    Cheers!
    Ismael

    #1437079

    *** There are 2 threads on this — I created this new one without thinking (this thread is the new one…the link below is to the old one dealing with this before). Can you and Rikard let me know which one to continue with? I can do both, but it seems like double work for y’all—this is what I wrote yesterday at 9:39pm: ***
    Here’s the other post that I just created (I wasn’t thinking of just coming back here): https://kriesi.at/support/topic/some-pages-are-text-only-with-a-deformed-logo-all-specific-blog-pages-are-too/
    ——
    A page that is currently doing this is: https://gatehealing.com/counseling-austin-tx/parenting-family-counseling/

    I have a screenshot, but it looks complex to get it to y’all via Dropbox (which I do have) . . . I’ll look at it when I have more time, but hopefully the link above shows the issue. Let me know if the link above does not show it. I won’t fix it till we can figure this out. My fear is that this issue will spread to my entire site again.

    #1437080

    see private box

    #1437092

    Hi,

    I’ve replied to your other thread, let’s continue there?

    Best regards,
    Rikard

    #1437095

    sounds good. Thanks!
    J

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