Viewing 9 posts - 1 through 9 (of 9 total)
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  • August 13, 2020 at 10:15 pm #1237574
    Boogaloo

    Saw in another thread some users were able to update their schema and structured data plug-in to get things working. Tried installing but it doesn’t seem to have resolved my issue.

    When I utilize WP Downgrade to rollback to 5.4 everything seems to function as should.

    Thank you for your time and patience.

    • This topic was modified 4 years, 4 months ago by Boogaloo.
    August 15, 2020 at 7:30 am #1237988
    Rikard

    Hey Boogaloo,

    Sorry for the problem. The login details you posted are not working, please check and verify.

    Unknown username. Check again or try your email address.

    Also, how exactly is the Layout Builder not working when running WordPress 5.5?

    Best regards,
    Rikard

    August 15, 2020 at 4:25 pm #1238026
    Boogaloo

    Updated, apologies for that. All I get is the loading icon when trying to edit ANY PAGE for the layout builder. Everything else loads fine. There isn’t any option to add an attachment?

    Optionally, if I use wp downgrade plugin to roll back to 5.4.2 it resolves the issue immediately.

    August 15, 2020 at 11:15 pm #1238061
    Boogaloo
    This reply has been marked as private.
    August 17, 2020 at 6:43 am #1238368
    Rikard

    Hi Joseph,

    Thanks for the update, login details are working now. Let’s stick to one problem at a time. Could you try updating the theme to the latest version (4.7.6.3) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update

    Best regards,
    Rikard

    August 17, 2020 at 5:25 pm #1238565
    Boogaloo

    updated. Issue still present.. Still have to roll back to 5.4.2 to get alb to actually load on the back-end

    August 19, 2020 at 6:11 am #1239012
    Rikard

    Hi,

    Thanks for the update. So everything is working with the current WordPress version you are using? We can’t help unless we can actually see the problem unfortunately, so maybe you could copy the site to a staging site and update there so that we can see the problem?

    Best regards,
    Rikard

    August 19, 2020 at 3:37 pm #1239204
    Boogaloo

    No everything is not working with version 5.5.. If I roll everything back to 5.4.2 it works as should. Since I am in the middle of a migration / development I have it in 5.4.2 to do some work. If I go into the plugin settings to WPdowngrade and set it to version 5.5 the layout builder exhibits the behavior listed above.

    Can someone please resolve this? It is quite a large issue at hand.

    August 20, 2020 at 5:29 am #1239409
    Nikko

    Hi Boogaloo,

    We could not reproduce the same issue on our end.
    Can you try to create a staging site? as Rikard have instructed so we can try to debug it.
    Here’s a tutorial to help you create one: https://themeisle.com/blog/wordpress-staging-site/

    Best regards,
    Nikko

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