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  • #1106212

    After upgrading to the newest Enfold theme – i got this email from my wordpress installation saying there was an error with the theme that was amusing the site technical difficulties. Side effects are I can not see my list of posts or pages on the back end and everything is weird. Says something about guttenberg error:

    #1106217

    its really imperative that i get help with this because this is the error we are getting on the back end and I can not edit or access any pages or posts on the backend while this error is occurring – can only access them in recovery mode which disabled the avia layout builder

    #1106315

    Hi mocablue,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

    #1106402

    we responded to this with the credentials – is there any update?

    #1106548

    Hi,

    I can’t see any login details in private in this thread, please try posting them again and verify in the actual thread that they have been sent.

    Best regards,
    Rikard

    #1106622

    Hi Rikard, I posted the login information. Thank you, Claudia

    • This reply was modified 5 years ago by mocablue.
    #1106676

    https://ibb.co/8XDLq84
    We received a new Email today:
    [mcm-ct] Your Site is Experiencing a Technical Issue
    Since WordPress 5.2 there is a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.
    In this case, WordPress caught an error with your theme, Enfold.
    First, visit your website (http://mcm-ct.com/) and check for any visible issues. Next, visit the page where the error was caught (http://mcm-ct.com/wp-admin/edit.php?post_type=page) and check for any visible issues.
    Please contact your host for assistance with investigating this issue further.
    If your site appears broken and you can’t access your dashboard normally, WordPress now has a special “recovery mode”. This lets you safely login to your dashboard and investigate further.
    http://mcm-ct.com/wp-login.php?action=enter_recovery_mode&rm_token=5qe313mJbKl4qlSK0XGmoU&rm_key=sdcClc1gty7XI1LxuKhjn5
    To keep your site safe, this link will expire in 1 day. Don’t worry about that, though: a new link will be emailed to you if the error occurs again after it expires.
    Error Details
    =============
    An error of type E_RECOVERABLE_ERROR was caused in line 611 of the file /home/mq382450/public_html/mcm-ct.com/wp-content/themes/enfold/config-gutenberg/class-avia-gutenberg.php. Error message: Argument 1 passed to Avia_Gutenberg::handler_display_post_states() must be of the type array, null given

    • This reply was modified 5 years ago by mocablue.
    #1106800

    Please send us a short update so that we know that we get support from Kriesi to fix our WP Enfold website.
    Thank you, Claudia

    #1106857

    is there anyone who can help us with an answer today – are toolkits for developing and posting no longer compatible with wordpress 5+?
    some one please help we really loved the post and editing tools that came with enfold and its one of the reasons we opted for the theme

    #1107435

    Hi,

    We would like to apologize for the late response.

    This is probably an issue with another plugin, which is using the the “handler_display_post_states” improperly. The following thread should help.

    // https://kriesi.at/support/topic/error-enfold-with-plugin-salon-booking-wordpress-plugin/#post-1066225

    Best regards,
    Ismael

    #1107697

    Thank you for your support. Please close this thread for now.

    #1107808

    Hi,

    Thanks for the update, I’ll close this for now then. Please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

Viewing 12 posts - 1 through 12 (of 12 total)
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