Viewing 11 posts - 1 through 11 (of 11 total)
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  • #723638

    Hi guys,

    After the enfold update on version 3.8.2. suddenly on the blog page the left sidebar menu moved to the buttom.

    Tried to refresh the settings but without any success.

    Any ideas what the problem might be and how to fix that?

    Best regards,

    Max

    #723730

    Hey Max,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • The URL to the login screen.
    • A valid username (with full administration capabilities).
    • As well as a password for that username.
    • permission to deactivate plugins if necessary.

    Best regards,
    Yigit

    #723737

    As requested check the private content.

    #723738

    Hi!

    Could you please post FTP logins here privately as well. You are having “template loading” issue as well. We would like to pass your credentials to our devs so they can look into it.

    Regards,
    Yigit

    #723743

    Check the private section!

    Please do not delete anything there and work with care !!

    • This reply was modified 2 years, 12 months ago by  secMax.
    #723744

    The point is, when you click on a single post the sidebar is in the correct place. Just on the main blog page it is wrong!

    #723778

    Hey!

    We have just released Enfold 3.8.3 to fix the issue. Can you please update the theme – http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Regards,
    Yigit

    #723783

    I did the update now on version 3.8.3 and the problem still persists. :-(

    #723798

    Hi,

    Please deactivate all plugins one by one to check which one is causing this issue. It worked fine when i deactivated all plugins. Screenshot in private content field.

    By fixing the issue, i meant loading templates one :)

    Best regards,
    Yigit

    #723809

    Awesome, thanks a lot for your help.

    I found the plugin which was causing the problem: wp-Typography

    After deactivating the plugin everything worked immediately.

    Thx once again.

    #724047

    Hi!

    You are welcome! :)

    For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
    And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
    For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)

    Regards,
    Yigit

Viewing 11 posts - 1 through 11 (of 11 total)

The topic ‘After Enfold Update to 3.8.2. the left sidebar menu moved to the buttom!’ is closed to new replies.