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  • December 13, 2016 at 10:38 am #723638
    secMax

    Hi guys,

    After the enfold update on version 3.8.2. suddenly on the blog page the left sidebar menu moved to the buttom.

    Blog

    Tried to refresh the settings but without any success.

    Any ideas what the problem might be and how to fix that?

    Best regards,

    Max

    December 13, 2016 at 2:57 pm #723730
    Yigit

    Hey Max,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • The URL to the login screen.
    • A valid username (with full administration capabilities).
    • As well as a password for that username.
    • permission to deactivate plugins if necessary.

    Best regards,
    Yigit

    December 13, 2016 at 3:02 pm #723737
    secMax

    As requested check the private content.

    December 13, 2016 at 3:03 pm #723738
    Yigit

    Hi!

    Could you please post FTP logins here privately as well. You are having “template loading” issue as well. We would like to pass your credentials to our devs so they can look into it.

    Regards,
    Yigit

    December 13, 2016 at 3:14 pm #723743
    secMax

    Check the private section!

    Please do not delete anything there and work with care !!

    • This reply was modified 7 years, 11 months ago by secMax.
    December 13, 2016 at 3:18 pm #723744
    secMax

    The point is, when you click on a single post the sidebar is in the correct place. Just on the main blog page it is wrong!

    December 13, 2016 at 4:14 pm #723778
    Yigit

    Hey!

    We have just released Enfold 3.8.3 to fix the issue. Can you please update the theme – http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Regards,
    Yigit

    December 13, 2016 at 4:22 pm #723783
    secMax

    I did the update now on version 3.8.3 and the problem still persists. :-(

    December 13, 2016 at 4:36 pm #723798
    Yigit

    Hi,

    Please deactivate all plugins one by one to check which one is causing this issue. It worked fine when i deactivated all plugins. Screenshot in private content field.

    By fixing the issue, i meant loading templates one :)

    Best regards,
    Yigit

    December 13, 2016 at 4:42 pm #723809
    secMax

    Awesome, thanks a lot for your help.

    I found the plugin which was causing the problem: wp-Typography

    After deactivating the plugin everything worked immediately.

    Thx once again.

    December 14, 2016 at 12:48 am #724047
    Yigit

    Hi!

    You are welcome! :)

    For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
    And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
    For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)

    Regards,
    Yigit

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  • The topic ‘After Enfold Update to 3.8.2. the left sidebar menu moved to the buttom!’ is closed to new replies.