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  • November 24, 2017 at 4:29 pm #881284
    jijuambeltz

    Hello. I’m trying to edit pages that I created with APB but it doesn’t open and I can see a little wheel spinning.
    On the other hand if I try to create a new paga APB doesn’t open as well.

    I’m working with recent version (I purchased a couple of months ago)
    I’ve already removed navigation info (cache cookies etc)

    I’m quite urged to solve it.

    Best regards!

    November 25, 2017 at 7:10 am #881498
    Nikko

    Hey jijuambeltz,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

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