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  • #1164145

    I wrote a page using the Advanced Layout Builder. The page displays correctly on preview, but only the first half is present when using the actual URL, and when I go back to the ALB to edit the page, I see a lot of garbage. What can I do to get back to a normal state ?

    #1164166

    Hey neograms,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    You can use any email, even yours, just post the credentials in private.

    Best regards,
    Victoria

    #1164350
    This reply has been marked as private.
    #1164391
    This reply has been marked as private.
    #1164397

    Hey,

    I enabled debugging mode – https://kriesi.at/documentation/enfold/intro-to-layout-builder/#debug-mode and enabled auto repair function and updated your page. Issue was related to custom codes you have on your page. It fixed the first two but third one is still broken. Could you please add third content once again and update the page?

    Cheers!
    Yigit

    #1164466
    This reply has been marked as private.
    #1164469

    Hi,

    Unfortunately, it seems so. Do you have revisions enabled? If so, you can load older version.

    Cheers!
    Yigit

    #1164503
    This reply has been marked as private.
    #1164944
    This reply has been marked as private.
    #1165044

    Hi,

    Sorry for the problem. The likely reason for disappearing content is open HTML markup. For instance if you open a strong tag and then forget to close it properly, then that can break the layout builder.

    <strong>Bold text closed properly</strong>

    I couldn’t see anything like that in your layout, but if this should happen again then just let us know here and we’ll have a closer look.

    Best regards,
    Rikard

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