Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • #297960

    I’m running into some trouble when creating new pages or portfolio items – the Advanced Layout Builder button appears in both new pages, but clicking the button has no result. Additionally, if I try to change from Visual to Text edit modes on the default entry field I get the same problem and the mode doesn’t change.

    I’ve gone ahead and updated Enfold as well as reinstalling the latest WP. No plugins enabled and still no luck. What should I do?

    #297964

    Hi taylorphotowings!

    You can enable debugging mode to see the shortcodes on default editor. Please see – http://kriesi.at/documentation/enfold/enable-advanced-layout-builder-debug/
    Can you please post the link to your website? We may need a temporary admin login as well

    Best regards,
    Yigit

    • This reply was modified 9 years, 4 months ago by Yigit.
    #297990

    Both Enfold and WP are fresh and up to date. I tried debugging mode and no luck. I can apply a temp admin for you to inspect.

    http://photowings.education

    #297992

    Hey!

    Please do so, so we can look into it. Make sure to set your post the private

    Regards,
    Yigit

    #297998
    This reply has been marked as private.
    #298004

    Hey!

    I have created a private page called “test page” and i was able to use Advanced Layout Builder. I have also changed the position of the code in Functions.php and now debugging mode is working fine. Please review your website

    Cheers!
    Yigit

    #298008
    This reply has been marked as private.
    #298011

    Hi!

    Which browser and OS are you using? If you have any other browser installed on your computer, please check your website on it.

    Cheers!
    Yigit

    #298013

    Strange, it looks like things are fine in Firefox. Chrome and Safari had the issue on Mac OS Mavericks, but I’ll go into Firefox for now. Thanks for your troubleshooting!

    #298016

    Hey!

    You are welcome! I have tested your page on Chrome 36.0.1985.125 on Mavericks 10.9.4 and had no issues. If you have any extensions/plugins enabled on your chrome, that may be causing the issue as well.
    I am marking this thread as resolved for now. Let us know if you have any other questions or issues :)

    Regards,
    Yigit

Viewing 10 posts - 1 through 10 (of 10 total)
  • The topic ‘Advanced Layout Builder and other boxes not working’ is closed to new replies.