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  • October 29, 2019 at 2:59 pm #1152073
    LearnSAP

    Hello,
    I have created the advanced layer slider, and It’s not visible on the iPhone, however, there is a huge space I guess its the space for slider itself.
    My current Enfold Theme Version Number is 4.6.3.1

    I haven’t installed any plugin just the contact form 7 is installed.

    Thank You

    • This topic was modified 5 years, 1 month ago by LearnSAP.
    October 31, 2019 at 1:26 pm #1152697
    Rikard

    Hey LearnSAP,

    Sorry for the late reply, I tried loading your site in an iphone x emulator and the slider seems to load fine there. Is this happening only on an actual device? If so then which browser are you using?

    Best regards,
    Rikard

    October 31, 2019 at 6:24 pm #1152816
    LearnSAP

    Hello Rikard,
    Thankyou for your reply. I tested it on iPhone 7, and iPhone X both and it’s not visible there. I tested it on safari and chrome both browsers.

    November 7, 2019 at 5:00 pm #1154684
    Yigit

    Hi,

    I replaced /enfold/js/avia-snippet-cookieconsent.js file with this one – https://github.com/KriesiMedia/enfold-library/blob/master/temp_fixes/Enfold_4_6_3/avia-snippet-cookieconsent.js and that fixed the issue.
    Fix will be included in upcoming update. Please review your website :)

    Best regards,
    Yigit

    October 31, 2020 at 2:59 pm #1257234
    steviger

    Hi,

    I have exactly the same issue. I’m using Enfold version 4.7.6.4
    It ‘s visible on Android phones but not on iPhones/Pads.

    Please see screen shots here

    Best regards,

    Steven

    November 2, 2020 at 4:46 am #1257506
    Rikard

    Hi Steven,

    I checked your site in an iphone emulator but I couldn’t reproduce the problem. Which model and browser are you using when this problem happens?

    Best regards,
    Rikard

    November 17, 2020 at 3:10 pm #1261018
    steviger

    Hi Rikard,

    Sorry for the late reply. I changed the z-index of the layerslider and now it works fine.

    Cheers,

    Steven

    November 18, 2020 at 1:45 am #1261176
    Jordan Shannon

    Hi,

    I’m glad this was resolved. If you need additional help, please let us know here in the forums.

    Best regards,
    Jordan Shannon

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  • The topic ‘Advanced Layer Slider Not visible on iPhone’ is closed to new replies.