Viewing 8 posts - 1 through 8 (of 8 total)
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  • November 17, 2020 at 3:32 pm #1261031
    fcp

    Hi,
    I created an Advanced Layer Slider, I added to one of my pages to test it and everything works fine (see bottom of page 1 in private content).
    The problem is when I add it to my homepage, it doesn’t work (see bottom of page 2 in private content).
    Could you please help me with this?
    Thanks a lot!

    If needed, you can find a link and credentials to my website in private content.
    Thanks a lot!

    November 19, 2020 at 7:17 pm #1261636
    fcp

    Hi guys,
    Any help on this please? :-(
    This is very important for me to make it work quickly…
    Thanks a lot! ;-)

    November 21, 2020 at 8:10 pm #1261987
    Mike

    Hi,
    Sorry for the late reply and thanks for the login, I copied your homepage to a test page with the Avia Layout Builder Debugger
    the layerslider also works on this page, I’m not sure why the layerslider on your homepage is returning an empty container, but I found this layerslider support ticket that suggests the issue is with jquery-migrate but this didn’t seem to help your site, I also looked in your functions.php for any scripts that might be causing this but I didn’t see any.
    Have you tried disabling all of your plugins? It is strange that this occurs only on the homepage without an error message.

    Best regards,
    Mike

    November 22, 2020 at 1:08 am #1262050
    fcp

    Hi Mike,
    Thanks for your reply.
    I already tried to copy the exact same content from my homepage to a test page and everything works correctly indeed.
    That’s the reason why I really don’t understand what happens here.
    So after receiving your feedback, i tried to deactivate all my plugins and it didn’t solve the issue. The only one I can not deactivate and check is WooCommerce, because by doing this my website has a fatal error.
    I also tried to install enable-jquery-migrate-helper plugin, but I think you tried it before.
    Nothing helped…
    The problem is I really need to make this slider work on my homepage :-(

    November 22, 2020 at 1:21 am #1262053
    fcp

    I tried one more thing: in WP settings I set my homepage to the other page with the Slider and the slider still works on the page, so I will try to duplicate my homepage and use the new one.
    I will come back to you after this to give you some news…
    Thanks Mike!

    November 22, 2020 at 7:36 pm #1262144
    Mike

    Hi,
    Very good, we will wait for your reply.

    Best regards,
    Mike

    November 23, 2020 at 2:21 am #1262210
    fcp

    Hi Mike,
    It worked!
    I did not even need to duplicate my page. I only created a template of the content of my page, then deleted all ALB elements of my page and applied my saved template, and everything works perfectly now.
    Quite strange and a little bit worrying :-( but at least solved.
    Thanks for your help!

    November 23, 2020 at 2:25 am #1262211
    Jordan Shannon

    Hi,

    I’m glad Mike was able to help! If you need additional help with this topic please let us know here in the forums.

    Best regards,
    Jordan Shannon

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