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Viewing 18 posts - 1 through 18 (of 18 total)
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  • June 29, 2020 at 12:54 pm #1226393
    info224

    Hi

    I would like to had the widget for Ttustpliot t the top menu of a website beside the social media icons, however I not to sure how to do it.

    Thanks

    June 30, 2020 at 4:19 pm #1226786
    Victoria

    Hey info224,

    You can add a widget area to the header and place the widget there.

    Here are the docs for you:

    Header

    If you need further assistance please let us know.
    Best regards,
    Victoria

    June 30, 2020 at 8:07 pm #1226902
    info224

    Hi

    Thanks for this I have followed it down to the last bit creating the widget however to connect with Trustpilot I have to use theirs so I’m unsure as to what to added when creating the widget.

    Please see coding below

    As mentioned I would like to appear next to the social icons

    July 1, 2020 at 8:51 am #1227141
    Rikard

    Hi,

    Please try this in your functions.php file:

    function info224_add_trustpilot_code(){
?>
<script type="text/javascript" src="//widget.trustpilot.com/bootstrap/v5/tp.widget.bootstrap.min.js" async></script>
<?php
}
add_action('wp_head', 'info224_add_trustpilot_code');

    Then the rest of the code in your widget.

    Best regards,
    Rikard

    • This reply was modified 4 years, 5 months ago by Rikard.
    July 1, 2020 at 9:15 am #1227158
    info224

    Hi

    Thanks for coming back do you mean add the rest of the code Victoria pointed me to or the Trustpilot code and if so which because there are two lots of code.

    Many thanks for your help :)

    July 2, 2020 at 4:32 am #1227367
    Rikard

    Hi,

    You would have to follow the link Victoria posted in order to add a widget to the header, then add the code in private to the widget.

    Best regards,
    Rikard

    • This reply was modified 4 years, 5 months ago by Rikard.
    July 6, 2020 at 12:55 pm #1228274
    info224

    Hi

    I tried to add the code in the various sections but the Trustpilot widget appears not to be working. The FTP details are below and I would be grateful if you would have a look, please.

    Thanks

    Alex

    July 6, 2020 at 1:00 pm #1228276
    info224

    The site login details are below

    July 7, 2020 at 9:52 am #1228514
    Rikard

    Hi,

    Thanks for that. I can’t see anything wrong with the code either in function.php or in the widget. Maybe you could try reaching out to the authors of the code to see if they can help you out?

    Best regards,
    Rikard

    July 8, 2020 at 12:09 pm #1228835
    info224

    Hi

    It’s appeared (yeah!!) but not where I wanted it :( I would like beside the Facebook etc icon. Any suggestions, please?

    Thanks

    July 9, 2020 at 5:07 am #1229048
    Rikard

    Hi,

    Thanks for the update. I can’t see anything except the logo, menu and social icons in your header. What should we be looking for?

    Best regards,
    Rikard

    July 9, 2020 at 10:59 am #1229104
    info224

    Hi

    Ohh that’s a bit strange please see a link to a screenshot below

    thanks

    July 10, 2020 at 9:11 am #1229346
    Rikard

    Hi,

    I still can’t see it, but you can try this in Quick CSS.

    #custom_html-3 {
    position: absolute;
    top: -30px;
    right: 160px;
}

    Adjust the values to your liking.

    Best regards,
    Rikard

    July 10, 2020 at 11:29 am #1229382
    info224

    Hi

    That works thanks but I would like to hide on the mobile as it is coming up behind the logo.

    Thanks

    Alex

    July 10, 2020 at 1:53 pm #1229420
    info224

    Hi

    Also when you click on the Trustpilot icon its doesn’t go to Trustpilot :( heyho

    July 11, 2020 at 5:36 am #1229547
    Rikard

    Hi,

    You can hide the widget with this CSS:

    @media only screen and (max-width: 767px) {
#custom_html-3 {
    display: none;
}
}

    I can’t help you with the link though since I still can’t see any content.

    Best regards,
    Rikard

    July 13, 2020 at 2:35 pm #1229958
    info224

    Hi

    That works thanks :)

    Re the linking to Trustpilot if I use the following half the widget disappears and when I hover over the link the menu appears :(

    #custom_html-3 {
    position: absolute;
    top: -45px;
    right: 70px;
    }

    July 14, 2020 at 1:11 pm #1230286
    Rikard

    Hi,

    Please see private for what I’m seeing on my end. You will have to experiment with where is can fit and not, and you might have to add z-index to your CSS as well: https://www.w3schools.com/cssref/pr_pos_z-index.asp

    Best regards,
    Rikard

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