Viewing 7 posts - 1 through 7 (of 7 total)
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  • February 16, 2024 at 12:00 pm #1434489
    whdsolutions

    Adding child theme crashes the upload and I get an error:

    Incompatible Archive.

    February 16, 2024 at 1:19 pm #1434503
    Rikard

    Hey whdsolutions,

    Please try to download the child theme on your local computer, then drag all the files to a new folder. Delete the old folder, then name the new folder enfold-child and compress it to a zip file and upload it to WordPress.

    Best regards,
    Rikard

    February 18, 2024 at 7:32 pm #1434685
    Juergen

    I am having the same problem. I have tried your proposed solution twice but there was no change. It still does not work to install the child theme.
    Best,
    Juergen

    February 18, 2024 at 7:45 pm #1434688
    Juergen

    Here is how I now solved the problem. The issue for me was using Mac and zipping the files using a right click on the folder and choosing compress. Uploading this file results in an error. If you zip the folder on the command line with “zip -r enfold-child.zip enfold-child/” it works.

    Cheers,
    Juergen

    • This reply was modified 10 months, 1 week ago by Juergen.
    February 18, 2024 at 7:49 pm #1434691
    Mike

    Hi,
    Juergen thanks for sharing your solution.

    Best regards,
    Mike

    March 2, 2024 at 2:27 pm #1436037
    rallef

    Thanks for the solution.
    I did the “rezip” of the enfold-child folder only with 7Zip and it worked.

    March 2, 2024 at 2:34 pm #1436039
    Mike

    Hi,
    Glad Juergen could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

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