Viewing 6 posts - 1 through 6 (of 6 total)
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  • #678856

    Hi!
    I’m having some issues with my product pages’ Add to cart buttons – when clicked nothing happens, and nothing is added to the cart. When in category view, or even using Avia product grid, clicking Buy/Add to cart, the products gets added to the cart correctly. The Update cart button does not work either. I have this problem with 2 sites under this multisite, both using Enfold and woocommerce.

    I’m using multisite, and everything is updated to the latest version per date. Please advice :)

    Best regards!

    #678927

    Hey acmadsen,

    A plugin conflict may be one of the reason for this issue.
    To find which plugin is causing the conflict please follow these steps:

    1. Go to your plugins page > Deactivate all active Plugins
    2. Update WordPress and Enfold to latest version if you have not.
    3. Make sure all the plugins are updated.
    4. If the problem does not persist when plugins are turned off, activate one plugin at a time and refresh until you find the plugin in conflict.

    We await the results of your plugin compatibility test.

    Thanks for your cooperation :)

    Best regards,
    Vinay

    #679960

    acmadsen, did you mange to resolve the issue? We’re experiencing the same problem.

    #679964

    Hey!

    Please make sure that you are using the latest version of Enfold which is currently 3.7.1 – http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Cheers!
    Yigit

    #680644

    Just figured it out doing the plugin grind. We had been testing a plugin called WooCommerce Product Listing, and this being installed and activated was the reason for the buttons not working. This affected all the woocommerce sites in our multisite.

    Cheers! :)

    #681034

    Hi,

    Glad it’s resolved! We really appreciate it if you rate our theme on themeforest .
    To know more about enfold features please check – http://kriesi.at/documentation/enfold/
    Thank you for using Enfold :)

    Best regards,
    Vinay

Viewing 6 posts - 1 through 6 (of 6 total)

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