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  • #456394

    Hi there!

    I need help with one of the pages I have in WP. I have password-protected the page and everything’s working when using a PC. However when I try to access it on mobile, the page where the site visitor needs to put in the password didn’t show up and instead just shows the 500 Internal server error.

    I would appreciate is you can assist me with this.

    Thanks in advance.


    Hey sethriley!

    Can you please try de-activating all active plugins and check if that helps?
    Seems like you are directing to mobile. site when accessed on a mobile device.


    This reply has been marked as private.


    please upgrade to Enfold 3.2.
    However, the theme does not create a mobile version of your website and instead it shows a responsive website. But when loading your website in my mobile advice I get redirected to “… .com …”. Make sure your server settings and .htaccess settings are correct.

    Let us know in a new ticket when you have any theme related issues or questions.


Viewing 4 posts - 1 through 4 (of 4 total)

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