Viewing 23 posts - 1 through 23 (of 23 total)
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  • #1021608

    Hi,

    It seems that there is a general problem with Enfold 4.5 – ‘fullwith sub menu’ – not clickable.

    Can you check if you experience the same error?

    Also error: Sticky Submenu
    If checked the menu will stick at the top of the page once it touches it.

    Thanks in advance.

    BR, Pete

    • This topic was modified 6 years ago by 2funky.
    #1021808

    Hey Peter,

    Could you please give us a link to your website, we need more context to be able to help you.

    Best regards,
    Victoria

    #1022072

    Hey Victoria,

    Of course, Could you kindly test on your own demo, since I’m pretty sure it’s a general error

    I can see that there are several who have the same problem

    I have tried on 2 different pages, the theme is updated via ftp

    BR, Pete

    • This reply was modified 6 years ago by 2funky.
    #1022086

    Hi,

    Did not see this and opened a new thread today. The same problem. I also updated the theme via ftp. Also purged the CDN files. The problem persists.

    If you find any temporary solution, please share.

    With thanks,

    #1022132

    Hello !
    I have the same problem.
    Furthermore: sticky submenu option doesn’t work anymore

    Regards,
    Grzegorz

    edit:
    when viewed on mobile device – it works…

    • This reply was modified 6 years ago by Grzegorz.
    #1022182

    I did some “experiments”, and it looks like it is z-index problem in css
    .container_wrap has unchecked z-index:1 (div id=”sub_menu1″). When I checked it in Inspector (in Firefox ctrl-shift-C) it seems to work

    #1022196

    yes, seems to work

     #sub_menu1 {
    z-index: 301;
    }
    • This reply was modified 6 years ago by 2funky.
    #1022206

    Zfunky,

    I did that but nothing has changed. I will purge the CDN. May be that is the reason.

    Thanks

    #1022337

    Hi ilkbaharkunduzu,


    @2funky
    thank you for your input.

    I can confirm the css works:

    
    #sub_menu1 {
        z-index: 301;
    }
    

    Best regards,
    Victoria

    #1023970

    Hello,

    The solution is to set

    #top .sticky_placeholder {
        z-index: -1;
    }

    Can you add this to an update, Enfold team? Very impractical that all sub menus has stopped working…

    #1023972

    Actually, it seems this is the solution:

    #top .av-submenu-container.av-sticky-submenu {
        z-index: 2;
    }
    #1024292

    Hi emilbroll,

    Thanks for sharing, we will fix that in the next version of the theme.

    Best regards,
    Rikard

    #1025078

    Hello emilbroll & Support,

    The z index for submenu1 – which I found first didn’t resolve the issue for me. This did fix the issue… which I found after changing all the pages to “non sticky”. Maybe this solution can be posted to the top of the support items for quick reference?

    Also – my comment here is so I can (hopefully) track when the release fixes the issue.

    I am stoked there is a solution! :-)

    Thanks,
    Greg

    #1025600

    Hi Greg,

    Glad you got it working for you! :)

    If you need further assistance please let us know.

    Some of the releases are written about here
    https://kriesi.at/blog and here is the changelog
    https://themeforest.net/item/enfold-responsive-multipurpose-theme/4519990#item-description__changelog

    If you need further assistance please let us know.
    Best regards,
    Victoria

    #1029985

    Hi emilbroll & Support Team,

    Thanks for the fix!! Your solution worked perfectly fine for my sites.

    Best regards,
    Thomas

    #1030250

    Hi Thomas,

    Great, glad you got it working and sorry for the problem.

    Best regards,
    Rikard

    #1036357

    Hi all
    I can report I have the same problem on the Home page of one of my client’s sites. Link provided in private content.

    I’m going to try the z-index fix…

    Regards
    Diana

    #1036359

    Emilbrol’s recommendation to add the following css:

    #top .av-submenu-container.av-sticky-submenu {
    z-index: 2;
    }
    worked perfectly!!
    Thank you for that.

    Best wishes
    Diana

    #1036727

    Hi Diana,

    Thanks for sharing out the solution that worked for you.
    For those that still struggles with the issue, you can use this code:

    #top .av-submenu-container.av-sticky-submenu {
        z-index: 301;
    }

    Best regards,
    Nikko

    #1121248

    HI
    I have tried all the codes and none of them work for me.
    See the page below.
    Can you help me with this?
    thanks
    Nancy

    #1121390

    Hi Nancy,

    Sure, I tried to access using the login details you gave however it doesn’t work, please check.
    Also this issue has already been addressed in the latest versions of Enfold, try to update it first and make sure to have a backup.

    Best regards,
    Nikko

    #1123112

    thanks
    login below

    I updated to 4.5.7 but it broke some things on my site so I restored to backup.
    Now this page seems to work?

    see below

    • This reply was modified 5 years, 3 months ago by Munford.
    #1123392

    Hi Munford,

    I still could not access it, I tried to access both login pages (private content).
    But if everything is already working fine then there’s no need to give us access to your site.
    What are the things that broke on your site? maybe you can create a staging site (basically a duplicate of your site just placed in your subdomain) and update it, here’s how to create a staging site: https://themeisle.com/blog/wordpress-staging-site/

    Best regards,
    Nikko

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