Looking for a go to person to help with issues with our site..
Hey Richard,
What issues are you currently having?
Best regards,
Jordan Shannon
Many… all started a few days ago
Nothing or very limited seems to work in the dashboard, even the enfold theme you can only get the same screen
Media Library is blank yet images are in product but not on the website
When you click on update in the dashboard it takes you to the website search page
Backup/restore stopped working
Warnings from google in chrome
Probably easier to have a wonder round the dashboard to see
Thank you for contacting me
Hi,
Have you attempted theme and WordPress re-installation?
Best regards,
Jordan Shannon
no not yet, was hoping not to, i’d have to learn the process
Hi,
You would have to do the WordPress install via the hosting service you utilize. As for the theme update process the following doc can be followed:
But this would follow the WordPress update.
Best regards,
Jordan Shannon
I typed in google kuna customs then clicked on my homepage link but got this result, not my site so i’d say now i’ve been hacked
Hi Richard,
Did you try the suggestions Jordan posted in this thread and the suggestions that I have posted in your (4?) other threads? If you need help from us then you need to follow our suggestions, if not then you can find freelancers or support services online. For instance: https://underconstructionpage.com/wordpress-maintenance-services/
Best regards,
Rikard
I got my host company to reinstall wordpress again
Thank you
Hi,
Great! Did you need further help with this topic or shall I close?
Best regards,
Jordan Shannon
You can close it please Jordan
Thx
Hi,
If you need additional help, please let us know here in the forums.
Best regards,
Jordan Shannon