Hello,
In the Enfold theme, the “icons” in the icons list aren’t visible. They are visible in the mobile view but not desktop. I have tried deleting the icon list and adding another but this still doesn’t work. Any suggestions?
Hello!
Today I made the migraton of all my site from one hosting from another. Everything was perfect, but I have an issue:
The “home” page appears perfect, but the other page (promociones-2), if it’s published, DOESNT SHOW!!!
If I put it on ‘draft mode’ I can see it perfectly.
You can check my problem here:
The home page: http://andara.com.ar
The problematic page:
http://andara.com.ar/promociones-2/
It says “The requested URL /home/promociones-2/ was not found on this server”
I created other news pages and the same problem exist.
I cleaned the cache browser but it didn;t work. (as I read on another question topic) Another browsers show me the same problem :(
Can you help me, pleasssssseeeee??
THANKS IN ADVANCE!!
Andy
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This topic was modified 9 years, 6 months ago by
andyqueanda.
Hi,
Try going to the admin panel – Header – Extra Elements.
This should give you the options you seek to display – ‘Phone Number or small info text’.
You can also add to your ‘Quick CSS’ under ‘General Styling’ the following code to increase the font size to suit:
#header_meta, #top .phone-info {
font-size: 18px;
}
Cheers
John
Bingo Josue, top thinking!
Problem solved :-)
Thanks so much for your good support!
B.
I think i fixed it. i went into the sftp, went to the enfold theme (not child theme) and changed the grid css boxed #top from 1010px to 100% . works now
Hi,
Great, glad you got it working :-)
Please let us know if you should have any further problems on the topic.
Regards,
Rikard
Hi Vinay,
.custom-height {
min-height:360px!important;
}
I used this slightly different version:
.custom-height img {
height:360px!important;
}
…and was able to cause the image to disproportionately expand, which is OK for the time being, though ideally the image would retain its original proportions and the extra on the left and the right would just bleed off the edge of the screen. You can see the latest version by clicking the first link below and comparing the differences in background image proportions on desktop vs mobile (portrait).
Without including the IMG, the fullwidth slider height does expand, but the image doesn’t fill that space—it’s just whitespace, as I demonstrated in the previous reply (and the screenshot attached to that previous reply showing that, since the image is 16:9 but a mobile browser in portrait mode is closer to 9:16, the image takes the width of the browser window as its own width and therefore renders a proportional height that’s too small to cover much height in the window, so while adding the min-height gives the slider area more space, it doesn’t expand the image into that space. Targeting the image with IMG on the other hand, does expand the image, but stretches the image and breaks the original proportion.)
An ideal solution would take the focus area of a fullwidth slider image (as chosen by dropdown, e.g., center center or top left, etc.) and use that area of the image as the background image of the slider for browsers in portrait mode. I’ve attached a graphic (second link below) showing what our current solution accomplishes vs what an ideal solution would accomplish.
Perhaps suggest this to the dev team for consideration in future updates of the theme?
Thanks again for your continued assistance!
On my homepage, I will like to change the revolution slider that appears based on which type of device it is pulled up on. But I am having issues with the slider showing up properly on my mobile device. Can you look over it and see if there are any solutions to this problem?
Basically, whether I should just create a new revolution slider, and if so, how do I turn off elements for desktops.
Hi,
I cleared cache the first time I noticed this problem and more than that 2 days ago I reinstalled everything in my laptop and issue is still there. Not sure why.
Thanks,
Adina
Hi,
To make the mega menu scrollable in small screens please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:
#top #wrap_all .avia_mega_div,
#top #wrap_all .avia_mega_div ul,
#top #wrap_all .av-main-nav ul ul {
overflow-x: auto;
}
Best regards,
Vinay
Hi Emanuel.
I’ve just realised that several other pages are no mobile-friendly and cannot figure out a clear reason why. I’ve set the robots.txt file as recommended by one Moderator, in order o block the bots from indexing private content:
User-agent: *
Disallow: /wp-admin/
Disallow: /wp-includes/
Disallow: /cgi-bin/
Disallow: /wp-content/plugins/
Disallow: /wp-content/cache/
Disallow: /wp-content/themes/
Disallow: /*?*
Disallow: /*?
The strange thing is that when you first tested some pages and told me they were mobile-friendly (you were right, btw), I still had the very robots.txt configuration, so it doesn’t make any sense whatsoever. Then I though it could be caused by the image sliders or the rotating titles, but now I see that some pages with these two feautres are not reported as mobile-unfrienly. Moreover, I’ve red the Google Webmaster guidelines various times but nothing seems to work.
I’ve also improved the page speed significantly lately, on the mobile version is at 70 right now, and desktop is 88. I’ve done throught the implementation of AUTOPTIMIZE, WP FASTEST CACHE, WP SMASH and WP OPTIMIZE. They all are proved to work well together.
Can you please advise me on this?
Best,
hacart
Hi, I added a google font — Hind Siliguri — via my child theme and the instructions in https://kriesi.at/support/topic/add-new-font/#post-234710 . It seems to have worked in that the font is now available at the bottom of the theme options Heading Font pulldown, and, when I inspect the css, it looks like it’s taking (see evernote screen grab link, below), BUT it’s clearly not actually using the Hind Siliguri font (see 2nd link, below, and note difference in the “C”). Is there something else I have to do to add the font / make it available on the server or something?
https://www.evernote.com/shard/s320/sh/ad6599e4-48b8-478b-8de0-16e8f6efcd73/ea9b21273b56e00af56949e0bacf1694
https://www.evernote.com/shard/s320/sh/976e93f5-43ad-4f96-a3af-abc5435de35f/a8c4fce53738a57cacc87ed9ee5cbd01
Here’s the page/site I’m referring to / working on: http://77e.5ee.myftpupload.com/communities/
Thanks, and let me know if you have any questions.
I need help. I would like the column where is the text under the image (see image) is fixed at the top and the base image without the amount of text to influence the height of the column. This is possible by custom css?
/
Notice in the image attached.
/
How do I always keep this column always leaning on the top and bottom of the image regardless of the amount of text?
To realize this use the mouse wheel to scroll down and the page.
LINK IMAGE
(http://www.screencast.com/t/w3mPqYj3a)
LINK SITE
(http://www.liliansouza.com/assets/2016/)
Hi,
To achieve the mobile zoom feature the header.php file need to be edited or use a child theme http://kriesi.at/documentation/enfold/using-a-child-theme/ and make changes to the header.php as mentioned in this link https://kriesi.at/support/topic/urgent-responsives-webdesign/#post-459171
Or you can use a plugin to achieve this https://wordpress.org/plugins/definitely-allow-mobile-zooming/
Let us know if you have any questions.
Best regards,
Vinay
Hi Kriesi Team,
I want to change the height from the TOP BAR. I mean this bar, where the Header Phone Number and/or the Social Icons are included.The bar in top of the menu bar.
I used the code from topic: https://kriesi.at/support/topic/title-bar-height/
top .title_container .container {
padding-top: 40px!important;
padding-bottom: 40px!important;
min-height:185px!important;
}
It doesn’t work in my projects. I used it in the style.css from my child theme and in the Quick CSS field.
Do you have an idea what is wrong?
The exsample above, I’m using it and test it in the Quick CSS in a Demo, look the link in PC.
The content text in the Top Bar line is “Kontaktieren Sie uns!”
Thanks for help
Ralf
Hey Charlotte,
Thank you for using Enfold.
1-2.) This is possible but the image will get distorted in the process.
.flex_column.av_one_half.flex_column_div.av-zero-column-padding.avia-builder-el-20.el_after_av_one_half.el_before_av_heading .av_textblock_section img {
margin-top: -10px;
min-height: 400px;
}
Add a custom css class attribute to the image element so that you can replace the generic selector above. http://kriesi.at/documentation/enfold/turn-on-custom-css-field-for-all-alb-elements/
Best regards,
Ismael
Hi!
The images in the slider resize proportionally to the width of the browser. Setting a custom height to the slider will also stretch the images inside. Please check the screen shot below.
An alternate solution is to add a css class name to the caption in it’s description and hide then in the mobile.
example :
<p class="only_desktop"> some text </p>
Add the below css in Quick CSS
/*Show only in mobile or desktop*/
@media only screen and (min-width: 769px) {
.only_mobile { display: none !important; }}
@media only screen and (max-width: 768px) {
.only_desktop { display: none !important; }}
Regards,
Vinay
Hi,
I know, that’s exactly what I am saying is wrong resp. not very elegant. It would be better to ONLY use the parent section height multiplied by avia-parallax-ratio. Since we have no influence on the latter and cannot make that negative, the image size needed can never be higher than the parent section height and that is either fixed or a percentage (25%,50%,75%,100%) of the browser height. So if Kriesi would change the script to only use the parent section height for calculation, the whole thing would make much more sense.
Thank you for the info. Please request the feature here: https://kriesi.at/support/topic/enfold-feature-requests
Not true, the avia-full-stretch class is always applied to any parallax image, no matter what you set in the options (e.g. see here http://dasschloss.info/ihr-event-im-schloss/). So it is a bug, right?
Set the Background Repeat to “Scale to Fit”. Let us know if you can still see the “avia-full-stretch” class attribute.
Best regards,
Ismael
Hi,
Add this css code to align the product container in the middle:
#top .products {
margin: 0 auto !important;
}
Best regards,
Ismael
Hi Vinay,
That seems to get close, but doesn’t quite solve the issue. I’ve included a link to a screenshot of the page on mobile after the suggested changes have been implemented. You’ll see that the min-height has added height to the fullwidth slider area, but the background image hasn’t filled that area. (Compare the screenshot to the second link showing the page on desktop.)
I would think a lot of people would use fullwidth sliders in a similar way and therefore would encounter this same problem, so finding a solution might be really appreciated by hundreds or thousands of Enfold users.
Thanks in advance for your continued help!
So what I gather from your reply, is that it is not possible to align a video to top. Is that correct?
Your suggested solution is basically the same as the previous suggestion above. It does not align to top, but adjusts up and down based on a center align (vertically speaking). The problem with that is it displays differently on different devices and for example on phones there is blank space above the video.
Thanks for your assistance.
I worked on #1 above some more and found the below code on the forum, which has helped but has not solved the issue with the secondary menu at the very top (where the social icons are):
/*transparent header*/
.header_color .header_bg{background-color: rgba(255,255,255,0.9);}
#top .av_header_glassy.av_header_transparency #header_main {
background-color: rgba(255,255,255,0.7);
}
Link to staging site included in private content area pasted below so you can see the results of what I’ve done so far.
As for #2, I don’t know where to begin so will definitely need help on that.
Have a good weekend and thanks again!
Hello,
I put a video link in the color section as a background. Everything works fine except that it doesn’t load (at all) on mobile device.
Is there a way I can make it load?
Thank you!
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This topic was modified 9 years, 6 months ago by
DeMamp.
Hello Support,
On a site in development, there is a section of pages in which we are using the ICON LIST element.
It is great for desktop – but the space utilized on mobile screens “crunches” the headings and text.
The page I am using for communication and examples is here:
/closer-look/quality/
Here is a screenshot of the page on my MotoG (Andriod) phone. I’ve confirmed the same experience with my partner’s iPhone.

I’ve placed the credentials to access the site in the private section.
Can you please help us to get these icon lists to load nicely on mobile devices?
(smaller icons? less margin/padding on the left and right margins?)
Sincerely,
Greg
Hey blinddrop2,
use this code inside Quick CSS field:
ul.sub-menu {
top: 81px;
}
and adjust if needed.
Best regards,
Andy
Hey stanbrid,
it’s happening for me on desktop too. Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
Login credentials include:
- The URL to the login screen.
- A valid username (with full administration capabilities).
- As well as a password for that username.
- permission to deactivate plugins if necessary.
Best regards,
Andy
I noticed something else. I use another anchor link on a different page and it works perfectly fine. Pease see the “Apply Now” button at the top of this page: https://52kards.com/sponsorships/
I don’t think it can be a plugin issue since it works fine on this page.
Any ideas on why anchor links work fine on that page but not on http://52kards.com/product/mint2/
Thanks!
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This reply was modified 9 years, 6 months ago by
AsadIC.