Viewing 30 results - 511 through 540 (of 142,740 total)
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  • #1490780

    Hey Antonio,
    The setting that you are referring to uses css to hide the color section after page load, PHP can not determine the screen size of the device, since it is a server side code language. CSS is a client side code language that loads on the user device, but will not stop the video from being served. Another option would be Javascript, such as in this thread, but it is also a client side code language, while it can stop the load of the video as long as the Javascript runs first, but using a caching plugin like WPRocket may derfure the Javascript and cause it to not work. Most caching plugins force Javascript to run in the footer, but this would need to run in the header before the videos.
    So ultimately you will be losing the render blocking of Javascript to gain the video from not loading, if your video is very large you will save on the page load, but otherwise you will see warnings that the Javascript is causing page render blocking.

    Best regards,
    Mike

    you do not see the image above in https://kriesi.at/support/topic/how-to-remove-the-bar-above-the-main-menu-preferebly-without-any-css-code/#post-1490697
    click on it to enlarge the image.

    so Enfold (or Enfold-Child) – Header then on the right “extra Elements” Tab
    remove all entries there.

    Header Social Icons : No social Icons
    Header Secondary Menu : No Secondary Menu
    Header Phone Number/Extra Info: No Phone Number/Extra Info

    #1490768
    95mc
    Participant

    Hi,

    We created a website with a video on the homepage. To speed up loading, we created two videos, one for desktop and one smaller for mobile. Each video was placed in a color section with its own visibility settings (image). Everything looks fine visually, but we noticed the website was loading slowly, even though both videos were loading in the console (image). How can we make it so that only the desktop or mobile version of the video loads on each device?

    Thanks advance,

    BR,

    Antonio.

    #1490763

    Hey joakleaf,

    The update to 7.1.3 has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
    You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or upload the theme as if it was new under Appearance->Themes->Add New Theme.
    If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
    Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/

    Best regards,
    Rikard

    #1490753

    Hi Jody,

    Try this:

    When in the display > menu window, click on the top right tab (screen settings) it pulls down and then select Title target
    Please see screenshot here (mine’s in Dutch …)
    Let me know if it works for you.

    Cheers,
    Steven

    • This reply was modified 3 months, 4 weeks ago by steviger.
    #1490738

    Hi,

    Great, I’m glad to hear that you got the update working. Please let us know if you should need any further help on the topic, or if we can close it.

    Best regards,
    Rikard

    #1490724

    In reply to: Breakpoint

    Hi,

    We missed the screenshot above. Please try to replace the modification with this css code:

    
    #top .av-minimal-toggle .toggle_content .avia-testimonial {
      width: 50%;
      display: block;
      float: left;
    }
    
    @media only screen and (max-width: 989px) {
    
      /* Add your Mobile Styles here */
    
      #top .av-minimal-toggle .toggle_content .avia-testimonial {
        width: 100%;
        display: block;
        float: none;
      }
    }

    Result:

    Screenshot-2025-10-30-at-1-10-46-PM

    Best regards,
    Ismael

    #1490686

    Hi,

    You can add any media query that you need, this might help you out for example: https://stackoverflow.com/questions/6370690/media-queries-how-to-target-desktop-tablet-and-mobile, or this: https://www.w3schools.com/css/css_rwd_mediaqueries.asp

    Best regards,
    Rikard

    #1490679

    Hi Rikard

    That worked! Thank you so much. I simply used the code from your Enfold documentation, and now everything works as usual.

    I have one last question: Your code only supports one mobile screen size (max-width: 989px). What does the code look lik,e if I need to differentiate between mobile and tablet portrait modes – so that the margin-top is correct?

    @media only screen and (max-width: 989px) {
    .responsive #top #main {
    /* Margin top value should be equal to header height*/
    margin-top: 110px !important;
    }
    .responsive #top #wrap_all #header {
    position: fixed;
    }
    }

    Thanks
    Sarah

    #1490670

    Hi,

    Thanks for that, but there are no files at all uploaded to the site which you gave us access to earlier.

    Best regards,
    Rikard

    #1490669

    Hey Heather,
    Please see this article about purchasing extended support.
    As for your search issue, please disable all of your plugins and then check.
    The Enfold theme has had a known issue with the Advanced Woo Search plugin, particularly concerning the display and functionality of the search bar in the main menu. A reported issue involves the search bar appearing briefly and then disappearing when integrated via the “Shortcode in Menus” plugin. Please see this thread.
    Another possibility is your Autoptimize plugin forcing the “display:none” instead of allowing the results to show. Autoptimize often causes errors like this. Nonetheless once you extend your support we can review further.
    Best regards,
    Mike

    #1490666
    Heather
    Guest

    Hello,

    Can I purchase extended support for my current site? Instead of the theme and support? My site is running Woocommerce and I am trying to add product images to the search results page. I have tried using the Advanced Woo Search plugin but it is not working and I believe it because of a conflict with the Enfold theme.

    Also, I have a search box in the top right corner of the nav bar. When you enter search terms a drop box appears with results however, it closes really quickly and you cannot click on any of the results. How do I fix this?

    Thanks

    #1490665
    Sandy
    Participant

    What are the steps to ensuring a home page background video plays immediately without lag?

    Currently, a video hosted at Vimeo is used in a Color Section as a Background Video. It takes too long to display. Also, if the browser tab is open and revisited later, the video doesn’t show at all—the browser must be reloaded for the video to show again, after a long delay of course.

    The video URL has this appended: ?autoplay=1&loop=1&background=1&mute=1

    #1490644

    Hi,

    @Jason: You have probably enabled the Top Header before. If you really need to keep the left sidebar or header and still include a search field on the page for mobile view, you can try adding a Search element from the Advanced Layout Builder.

    Screenshot-2025-10-28-at-1-33-55-PM

    Please open another thread if you have more questions.

    Best regards,
    Ismael

    #1490643

    Hi,

    Thank you for the info.

    We adjusted the code in the Quick CSS field a bit. It should be working correctly now.

    
    @media only screen and (min-width: 769px) {
      /* Add your Desktop Styles here */
      #top .fullsize .template-blog .big-preview {
          padding: 0 0 10px 0;
          width: 40%;
      }
    
      .av-alb-blogposts .post-entry {
          display: block;
      }
    
      .av-alb-blogposts .big-preview.single-big a {
          height: 100%;
      }
    
      .av-alb-blogposts .big-preview.single-big a img {
          object-fit: contain;
      }
    
      #top .fullsize .template-blog .post-title {
          text-align: left;
          font-size: 30px;
          padding: 15px 0;
          max-width: 800px;
          margin: 0 auto;
      }
    
      #top .fullsize .template-blog .post-meta-infos {
          text-align: left;
      }
    
      #top .fullsize .template-blog .post .entry-content-wrapper {
        width: 60%;
        float: left;
      }
    
      #top .fullsize .template-blog .blog-meta {
          display: none;
      }
    
      #top .fullsize .template-blog .big-preview {
          padding: 0 0 10px 0;
          width: calc(40% - 50px);
          float: left;
          margin-right: 50px;
          min-height: 200px;
      }
    }
    
    @media only screen and (min-width: 989px) {
      #top .fullsize .template-blog .big-preview img {
        min-width: 494px;
      }
    }

    Screenshot-2025-10-28-at-1-27-15-PM

    Best regards,
    Ismael

    #1490641

    In reply to: Breakpoint

    Hey derdschuh,

    Thank you for the inquiry.

    Try adding this css code to properly resize the testimonial items on smaller screens:

    @media only screen and (max-width: 1366px) {
    
      /* Add your Mobile Styles here */
    
      #top .av-minimal-toggle .toggle_content .avia-testimonial {
        width: 50%;
        display: block;
        float: left;
      }
    }
    
    @media only screen and (max-width: 768px) {
    
      /* Add your Mobile Styles here */
    
      #top .av-minimal-toggle .toggle_content .avia-testimonial {
        width: 100%;
        display: block;
        float: none;
      }
    }
    

    Result:

    Screenshot-2025-10-28-at-12-59-55-PM

    Best regards,
    Ismael

    #1490637

    Hey RENZCOM,

    Thank you for the inquiry.

    Try to add this css code to adjust the header height in tablet landscape view:

    @media only screen and (max-width: 1366px) {
        .responsive.html_mobile_menu_tablet #top #header_main>.container .main_menu .av-main-nav>li>a, .responsive.html_mobile_menu_tablet #top #wrap_all .av-logo-container {
            height: 90px;
            line-height: 90px;
        }
    }

    Best regards,
    Ismael

    #1490636

    Hi,

    You need to remove this css code if you want the featured image to resize automatically based on screen size. This rule sets a minimum height of 630px for the image, preventing it from shrinking while resizing the window. It does preserve the aspect ratio using object-fit: cover.

    #top.single-post .fullsize .template-blog .big-preview img {
        width: 1200px;
        min-height: 630px;
        object-fit: cover;
    }
    

    Best regards,
    Ismael

    #1490635

    That’s not what we’re looking for. If you look at the training page, as the viewer on a desktop computer (not in fullscreen) makes the page smaller or larger by adjusting the sides, the image changes size accordingly, both height and width. That’s what we want the Memo image to do. It did this automatically before the next-to-last update by adding this code to our custom CSS:

    #top.single-post .fullsize .template-blog .big-preview img {
    width: 1200px;
    min-height: 630px;
    object-fit: cover;
    }

    After that update and the latest one, the image stays the same height–nothing changes but the width. All we want is for the Memo image to act like all the other images, and I don’t understand why the same code no longer works.

    #1490631

    Hey Chris,

    The update to 7.1.3 has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
    You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or upload the theme as if it was new under Appearance->Themes->Add New Theme.
    If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
    Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/

    We can’t say if your site will stay the same or not, it depends on what has been done to it. You can export the theme settings under Enfold->Import/Export though, and make sure that you have a backup of your old site before updating anything.

    Best regards,
    Rikard

    #1490629
    RENZCOM
    Participant

    Hello dear community,
    I have already found several topics on this issue, but unfortunately I have never found a solution that fixes the problem. On our website , we can’t get the mobile menu to work on an iPad Air in landscape mode. The menu switches to the burger menu, but the header remains as large as on the desktop. The result is very unattractive.

    I have already changed the layout for tables in the menu. Are there any other ideas?

    #1490621
    mistermagoo8691
    Participant

    Hi. I am struggling having my logo vertically centered on the header.

    My logo size is 170×32.

    The logo is vertically centered on mobile size only, when screen size is <=767 pixels.
    From 768 to 989, I still have burger menu, but the logo is aligned to top.
    On 990 and above, burger menu disappears, and the logo is still aligned to top.
    Tested with Chrome and Firefox.

    In the past I’ve tried playing with the top-padding value, but it was not working always well. I’d like to have a clean solution if possible…
    Adding info to access the website in Private area.
    Thanks in advance!

    #1490617

    Dear Ismael,
    Thank you for the reply. I thought the search icon used to be on my mobile site just next to the hamburger menu, so that is confusing to me…

    I have it working fine on the left side of the desktop, but not on mobile… Can you give me any more directions on this?

    #1490616

    Hi,

    @Jason: As mentioned in the previous thread, the search icon only works for the Top Header. It is disabled by default for the left and right sidebar/header layouts. If you need the search icon to display, you’ll have to modify the avia_append_search_nav function in the enfold/includes/config-enfold/functions-enfold.php file.

    Best regards,
    Ismael

    #1490615

    @ismael – i guess that this rule belongs to the ruleset that should show the burger menu on larger screens than the settings of 768px or 990px :

    @media only screen and (max-width: 1295px) {
        #top #header .av-main-nav > li.menu-item  {
            display: none!important;
        }
        #top #header .av-burger-menu-main {
            cursor: pointer;
            display: block!important;
        }
    }

    so i guess that amyedwards misses the icon in between that 990px and her 1295px
    try:

    @media only screen and (max-width: 1285px) {
      .responsive #top  .av-main-nav #menu-item-search.menu-item-avia-special {
        display: block;
      }
    }
    #1490599

    Hey jerry,

    I see that you are running an old version of the theme, could you try to update to the latest version (7.1.3) to see if that helps please? The update to 7.1.3 has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
    You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or upload the theme as if it was new under Appearance->Themes->Add New Theme.
    If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
    Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/

    Best regards,
    Rikard

    #1490596

    Hello, I have a similar problem where the search icon is not showing on my mobile page. Under the “Main Menu” on my child theme, I have the switch on for “if enabled a search icon will be appended to the main menu that allows the user to perform an “AJAX” search.”

    There is a mention that this will only be available when the “General Layout > Logo And Main Menu > Top Header” option is selected.

    When I go to the above “General Layout” I have it set to “Left Sidebar” so not sure if this is the reason on the mobile, it is not showing at the top? On the desktop site I have the search as in the same “General Layout” there is an option for the “Main Menu Sidebar” and this is set to “Search”.

    I am not using any special search tool and as I said on the Desktop version, it works correctly, just not on mobile.

    #1490562

    In reply to: Video on home page

    Hi,

    Thank you for the update.

    Try adding this css code to remove the black bars and extend the video so that it goes underneath the header.

    #top .av-video-slide embed, #top .av-video-slide iframe, #top .av-video-slide object, #top .av-video-slide video {
        object-fit: cover;
    }

    Screenshot-2025-10-24-at-1-04-34-PM

    Best regards,
    Ismael

    #1490557

    In reply to: Video on home page

    Hi Ismael,

    The video shouldn’t have black bars at the top or bottom. The video should also display with a transparent header.
    The original video I uploaded doesn’t include them, these only appear on WordPress. Could you advise how to remove them?

    I’ve tried viewing it on two laptops, one plays the video with the black bars, while the other just shows a black screen, which is odd.

    #1490552

    Topic: Video on home page

    in forum Enfold
    lara666
    Participant

    Hi Kresi team,

    I’m experiencing an issue with the video uploaded to the top section of our homepage. On my end, the video appears completely black, while my coworker can see it but with black bars at the top and bottom, these bars aren’t part of the original video and seem to appear unexpectedly.

    Please see the screenshots below for reference.

Viewing 30 results - 511 through 540 (of 142,740 total)