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Search Results
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Topic: Updates and Licence
Hi, Firstly apologies about sending you questions this way but as I do not have a licence number I cannot register. Secondly, Thank you for responding to my question yesterday Subject: Wp Installation and Licence. I doubled the amount of memory allocated in php.ini and the dashbostad now works, thank you. But the site runs Enfold V4.7.6.3 and I see Enfold is now at V7. Do I need the licence number for the update?
Thanks
Paul McMahonMy website fogelcapital.com is showing a critical error message and then I got an email that says the following:
“In this case, WordPress caught an error with your theme, Enfold.
First, visit your website (https://fogelcapital.com/) and check for any visible issues. Next, visit the page where the error was caught (https://fogelcapital.com/wp-admin/admin-ajax.php) and check for any visible issues.When seeking help with this issue, you may be asked for some of the following information:
WordPress version 6.8.1
Active theme: Enfold (version 7.1.1)
Current plugin: (version )
PHP version 8.3.21Error Details
=============
An error of type E_COMPILE_ERROR was caused in line 9 of the file /home2/pfwbtqmy/public_html/website_6a3a6c27/wp-content/themes/enfold/includes/loop-menu.php. Error message: Cannot declare class _keys, because the name is already in use”The interesting part is that the site I built on the temporary domain https://fcm.cobaltsapphire.com/ is not displaying the same error or having any problems with the theme.
Topic: 7 Spalten Mega Menu
Guten Abend,
wir verwendeten bis zur Enfold Version 7.0 immer das 7 Spalten mega menu. Nun finden wir diese helper-responsive-megamenu.php nicht mehr.
Wo finden wir diese nun ? Oder bitte eine Anweisung was wir machen müssen um wieder ein 7 Spalten Mega menu zu haben. Vielen Dank und entschuldigt, wenn ich so diese Anfrage einreiche. Grüße
MattiTopic: Wp Installation and Licence
HI,I’ve taken over the management of a website that uses your Enfold theme. I’ve been working the site for a few years now and more or less everything has been ok until recently. Now when I login to the worpress dashboard I sometimes get the dashboard displayed but as soon as I try to progress beyond that point I get a “There has been a critical error on this website. Please check your site admin email inbox for instructions.”. The site is running Enfold V 4.7.6.3 under WP version 6.4.5. Unfortunately as I did not build the site in the first place I do not have the licence number unless it is stored somewhere in the MySQL database. If I download and install a later version of Enfold will I have to provide the licence number during the installation? The website (www.aeromechanisms.com is working fine, I just can’t edit it.
The error log reports the following:
[02-Jun-2025 09:21:15 UTC] PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 20480 bytes) in /home/meaams/public_html/wp-content/plugins/woocommerce/src/Admin/API/Reports/PerformanceIndicators/Controller.php on line 571
[02-Jun-2025 09:21:15 UTC] PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 20480 bytes) in /home/meaams/public_html/wp-content/plugins/woocommerce/vendor/jetpack-autoloader/class-php-autoloader.php on line 90
[02-Jun-2025 09:21:15 UTC] PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 20480 bytes) in /home/meaams/public_html/wp-includes/rest-api/class-wp-rest-server.php on line 1072
[02-Jun-2025 09:36:20 UTC] PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 20480 bytes) in /home/meaams/public_html/wp-includes/rest-api/class-wp-rest-server.php on line 929
[02-Jun-2025 09:36:20 UTC] PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 20480 bytes) in /home/meaams/public_html/wp-includes/rest-api/class-wp-rest-server.php on line 929
[02-Jun-2025 09:36:21 UTC] PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 20480 bytes) in /home/meaams/public_html/wp-includes/rest-api/class-wp-rest-server.php on line 929
[02-Jun-2025 09:48:43 UTC] PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 20480 bytes) in /home/meaams/public_html/wp-content/plugins/woocommerce/src/StoreApi/Schemas/V1/AbstractSchema.php on line 98
Thanks
Paul McMahonTopic: Masonry Gallery Not Working
Hello Kriesi team,
I’m facing a somewhat delicate situation with a WordPress site that needs to be updated. Currently, the site is running a rather old version of WordPress (4.8.5) with your Enfold theme installed in version 4.0.7, all running on PHP 7.2.
My goal is to update the site to the latest version of WordPress, the latest version of Enfold, and also upgrade PHP to version 8.2. However, I’m aware that doing this directly may lead to compatibility issues and failures due to the large gap between versions.
That’s why, before purchasing a new license for your Enfold theme, I’d like to know whether buying it would give me access to previous theme versions as well (intermediate versions between 4.0.7 and the latest), so I can carry out a gradual and controlled update process, minimizing the risk of issues. I would also appreciate any guidance you could provide on how many intermediate versions I should use, and at which stages, following the successive WordPress updates.
Thank you very much for your attention. I look forward to your reply so I can make an informed decision.
Best regards
Topic: difference on 2 pages
Hello together
I got a script from Guenni007:
Enter the command (Ctrl + F ) in the content in a line in html
and then open this command with a mouse click.
Insert the snippset in the Function.php and a script in Quick CSS
I have done this on this page:
Link 01 see below:
I search for “Batliner” and the name is found 34 times.
Link 02 see below:
I search for “Batliner” and the name is not found once.
I search for “Bat” and the name is found 34 times.
What is the difference between these two pages, I just can’t find it.
best regards FranzHello,
I’m trying to run a BigCommerce store using the Enfold theme, but there’s a critical error that’s giving the white screen of death when I try to view the homepage. The back-end stays up and running, but when the BigCommerce plugin is active, the site doesn’t exist. I’d love to keep using the Enfold theme and would hate to have to use something else for this site. Any help would be greatly appreciated!
WordPress version 6.8.1
Active theme: Enfold Child (version 1.0) Current plugin: (version ) PHP version 8.2.18Error Details
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An error of type E_ERROR was caused in line 1602 of the file /home1/enginendo/public_html/cjm/wp-content/themes/enfold/config-templatebuilder/avia-shortcode-helpers/class-avia-masonry.php. Error message: Uncaught Error: Call to undefined function avia_wc_clear_catalog_ordering_args_filters() in /home1/enginendo/public_html/cjm/wp-content/themes/enfold/config-templatebuilder/avia-shortcode-helpers/class-avia-masonry.php:1602
Stack trace:
#0 /home1/enginendo/public_html/cjm/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/masonry_entries/masonry_entries.php(753): avia_masonry->query_entries(Array, false)
#1 /home1/enginendo/public_html/cjm/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/masonry_entries/masonry_entries.php(810): avia_sc_masonry_entries->get_element_styles(Array)
#2 /home1/enginendo/public_html/cjm/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/class-shortcode-template.php(1178): avia_sc_masonry_entries->shortcode_handler(Array, ”, ‘av_masonry_entr…’, Array)
#3 /home1/enginendo/public_html/cjm/wp-includes/shortcodes.php(434): aviaShortcodeTemplate->shortcode_handler_prepare(Array, ”, ‘av_masonry_entr…’)
#4 [internal function]: do_shortcode_tag(Array)
#5 /home1/enginendo/public_html/cjm/wp-includes/shortcodes.php(273): preg_replace_callback(‘/\\[(\\[?)(av_but…’, ‘do_shortcode_ta…’, ‘[av_slidesho…’)
#6 /home1/enginendo/public_html/cjm/wp-includes/class-wp-hook.php(324): do_shortcode(‘[av_slidesho…’)
#7 /home1/enginendo/public_html/cjm/wp-includes/plugin.php(205): WP_Hook->apply_filters(‘[av_slidesho…’, Array)
#8 /home1/enginendo/public_html/cjm/wp-content/plugins/wordpress-seo/src/builders/indexable-link-builder.php(137): apply_filters(‘the_content’, ‘I am getting a flood of deprecation warnings in my error_log file and it is slowing down our server’s performance, especially noticeable when editing posts and pages.
It appears the offending functions are:
av_icon_char
av_icon_class
av_icon_stringI cannot find information on what the correct replacements are. Is this something you can help me with?
Here are some samples of how we are currently using these functions.
av_icon_char
$icon = av_icon_char( ‘search’ );av_icon_string
$class = av_icon_class( ‘search’ );Here are some examples from the error_log file:
[21-May-2025 18:26:12 UTC] PHP Deprecated: Function av_icon_char is deprecated since version 7.0! Use No longer used by Enfold instead. in /home/maritimetravel/public_html/wp-includes/functions.php on line 6121
[21-May-2025 18:26:12 UTC] PHP Deprecated: Function av_icon_class is deprecated since version 7.0! Use No longer used by Enfold instead. in /home/maritimetravel/public_html/wp-includes/functions.php on line 6121
[21-May-2025 18:26:12 UTC] PHP Deprecated: Function av_icon_char is deprecated since version 7.0! Use No longer used by Enfold instead. in /home/maritimetravel/public_html/wp-includes/functions.php on line 6121
[21-May-2025 18:26:12 UTC] PHP Deprecated: Function av_icon_class is deprecated since version 7.0! Use No longer used by Enfold instead. in /home/maritimetravel/public_html/wp-includes/functions.php on line 6121Our error_log file grows about 200 MB per day.
Can you please direct me on how we can update our child theme to address these deprecation warnings?
Dear support members, hi @Ismael,
in 2021 I got a helpful piece of code that is misbehaving in the latest version of the theme right now. See this thread and post #858672.
It ist still working to load the ALB for defined user roles (in this example
editorandadministrator), while the option in the theme settings is set to restrict the ALB only for admins:function ava_enable_alb_for_editor() { add_filter('avf_allow_drag_drop', 'avia_disable_alb_drag_drop_mod', 40, 1); } add_action('init', 'ava_enable_alb_for_editor'); function avia_disable_alb_drag_drop_mod( $disable ) { $user = wp_get_current_user(); $allowed_roles = array('editor', 'administrator', 'author'); $check = array_intersect( $allowed_roles, $user->roles ); if( ! empty( $check ) ) { $disable = avia_get_option('lock_alb', 'disabled') != "lock_alb" ? true : false; } return $disable; }I can access the ALB as administrator and as editor, so this part of the code is alright. Perfect! But as editor I can’t load a template from the template dropdown in the upper right corner. Everything else is editable and finde, but as I want to load an ALB template I get an error message:
An error has occurred
Error retrieving content – please reload the page and try againSeems to be a rights problem. If I delete the code above from functions.php I can’t access the ALB as editor. If I furthermore toggle the option to access the ALB for everybody I can use the ALB as editor and load ALB templates from the dropdown. But: I want only admins and editors to use ALB (and ALB templates).
Any ideas why the behaviour of the code changed and I can’t access the ALB templates anymore?
I appreciate your help!
Kind regards,
Daniel

















