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  • Author
    Search Results
  • March 17, 2025 at 9:07 am #1479498

    In reply to: make logo svg – Günni

    Rikard

    Hi,

    Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

    March 17, 2025 at 4:37 am #1479494

    In reply to: Website Very Slow Editing Pages After Updating to Enfold 7.0

    goldengate415

    The same thing happened to me. I just updated to Version 7.1. Was there something going on with Enfold 7.0 that’s been corrected? I see the changelog mentions multiple database queries solved.

    Tnanks!

    March 17, 2025 at 1:07 am #1479492

    In reply to: Enfold 7.0 Gravity Forms Shortcodes broken

    ddecort

    I’ve added the link to the private content for you to investigate. I have also updated to Enfold 7.1, and the problem persists.

    Thanks!

    March 16, 2025 at 6:20 pm #1479484

    Topic: magnific popup missing form

    in forum Enfold
    Munford
    Participant

    on the page below I have 2 links called TILMELD DIG VORES NYHEDSBREV.
    The top one is in a popup made with the enfold magnific popup code:

    function inline_popup_enabler(){ ?>
    <script>
    (function($){
      $(window).load(function() {
          $('.inline_popup').magnificPopup({
            type:'inline',
            midClick: true 
          });
      });
    })(jQuery);
    </script>
<?php }
add_action('wp_footer', 'inline_popup_enabler');

    I am then using “mfg-hide” in a color section containing some text and a sender.net widget with a signup form. The popup works but the form is not showing up.

    The one on the bottom (which is a footer page) is done using an iframe and you can see the form widget there. It’s the same widget I uses in the tops ection. I also tried adding a code block to that top color section with the javascript I got off the sender page for the form.
    It’s this and they told me to put all the code together in a code block, but that doesn’t work either:

    <script>
  (function (s, e, n, d, er) {
    s['Sender'] = er;
    s[er] = s[er] || function () {
      (s[er].q = s[er].q || []).push(arguments)
    }, s[er].l = 1 * new Date();
    var a = e.createElement(n),
        m = e.getElementsByTagName(n)[0];
    a.async = 1;
    a.src = d;
    m.parentNode.insertBefore(a, m)
  })(window, document, 'script', 'https://cdn.sender.net/accounts_resources/universal.js', 'sender');
  sender('4f4c8522254761')
</script>

<div style="text-align: left" class="sender-form-field" data-sender-form-id="m8a4fv8kegj7l6vonkw"></div>

    Can you take a look? I like the top popup better but need the form to show up.

    Thanks
    Nancy

    • This topic was modified 10 months, 2 weeks ago by Munford.
    March 16, 2025 at 6:02 pm #1479482

    Topic: Enfold 7 Updates to SVG losing Colours/CSS

    in forum Enfold
    cgw3
    Participant

    I wondered if you might be able to help with a small issue following your switch to SVG for several of the elements in v7 and v7.1 please.

    I use my own custom to set the colours and have had no issues with the Search, Return to Top and Shop Cart until v7 updates to SVG, I found another post where you gave the css for the Search icon and I found the Return to Top CSS I needed but I am not having as much luck with the Shop Cart.
    Would it be possible for you to post the css you are using with the updated Shop Cart please.

    Also out of interest are there any other functions you have switched to SVG now that I might have missed?

    Thank you ever so much.

    March 16, 2025 at 2:09 pm #1479474

    In reply to: Header on mobile view sticks

    Mike

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    March 16, 2025 at 2:08 pm #1479473

    In reply to: Table with image pushing text below

    Mike

    Hey finchkelsey,
    Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    .avia-data-table-wrap td {
	vertical-align: top;
}

    Screen Shot 2025 03 16 at 9.07.45 AM

    Best regards,
    Mike

    March 16, 2025 at 1:16 pm #1479467

    In reply to: Header on mobile view sticks

    Mike

    Hey ausgesonnen,
    Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    @media only screen and (max-width: 989px) { 
.html_header_sticky.html_mobile_menu_tablet #top #wrap_all #header, .html_header_sticky.html_header_transparency #top #wrap_all #header, .html_header_sticky #top #wrap_all #header {
    position: absolute !important;
}
}

    Best regards,
    Mike

    March 16, 2025 at 1:05 pm #1479466

    In reply to: Theme is showing as “broken” in WordPress

    Mike

    Hi,
    It looks like someone changed the directory name from “enfold” to “enfold-” with a dash:
    Screen Shot 2025 03 16 at 8.02.07 AM
    This maybe the issue, you will need to change this via ftp or your webhost file manager

    Best regards,
    Mike

    March 16, 2025 at 12:59 pm #1479465

    In reply to: Theme is showing as “broken” in WordPress

    Mike

    Hi,
    When I check your parent theme enfold looks correct:
    Screen Shot 2025 03 16 at 7.36.15 AM
    and in the child theme the Template name looks correct:
    Screen Shot 2025 03 16 at 7.44.55 AM
    but I have not seen this code in your child theme functions.php:
    Screen Shot 2025 03 16 at 7.47.42 AM
    I tried commenting it out, but it didn’t help.
    Currently you have the Twenty Twenty-Five active, I’m not sure what your critical error was, perhaps the best solution is to restore from a older backup.

    Best regards,
    Mike

    March 16, 2025 at 12:39 pm #1479463

    In reply to: After adding Captcha V3, we get “Token to validate form already expired.”

    mediaformers

    Hi everybody


    @engage24    : Thank you, that’s interesting. We’ve only noticed it since the update to Enfold 7.0 or it has been reported by customers.

    Our latest findings:
    We do not have this problem on all customer websites with Enfold. Although the setup is usually the same. It cannot be due to the installed plugins. The problem continues to occur even with deactivated plugins (especially with deactivated caching plugin). As soon as we run the form with Enfold numerical captcha, it works without any problems.

    We cannot logically narrow down the cause of the error and urgently need support from Enfold.

    Thanks
    Mike

    March 16, 2025 at 12:12 pm #1479457

    In reply to: After adding Captcha V3, we get “Token to validate form already expired.”

    engage24

    Thanks folks

    @Rikard     – the link you provided to a previous question was down to user error, not the case here.

    @mediaformers     – we actually saw the issue on Enfold v6 too, we upgraded to v7 which we hoped would resolve it, but it didn’t.

    March 16, 2025 at 12:00 pm #1479454

    In reply to: Enfold causing website to max out CPU, physical memory and I/O

    Mike

    Hi,
    Try replacing the file at enfold/framework/php/class-responsive-images.php with the linked file.
    Keep the old file as a fallback.

    Best regards,
    Mike

    March 16, 2025 at 11:56 am #1479453

    In reply to: Demo not actived

    Mike

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    March 16, 2025 at 6:34 am #1479451

    In reply to: why does @container query rule not work

    Guenni007

    ok – i found the solution.
    A size (inline size) can only be measured for block or inline elements. Because Enfold shows the flex_cell as display: table – it could not work.
    But we can set to show as display: block with float left – then it works. – see link above

    March 16, 2025 at 1:55 am #1479447

    Topic: Non Firefox Browsers Require Page Refresh

    in forum Enfold
    srsutherland
    Participant

    Hello,

    Having new display issues on the first load of homepage. In response to this errors I decided to set up a brand new WordPress and Enfold installation for testing, and imported the same Demo Content I was using on my paster site; Image links and formatting is broken (on first page load or cleared cache load) unless browser refresh button is clicked (in Chrome and Edge only – Firefox works fine). Does anyone know what could cause this?

    • This topic was modified 10 months, 1 week ago by srsutherland.
    March 15, 2025 at 9:11 pm #1479438

    In reply to: Theme is showing as “broken” in WordPress

    Dana2225

    Here is the latest information sent to me by BlueHost support:

    Hello Dana,

    Glad to reconnect with you again, This is Akshatha and I understand how important it is to have your website functioning properly, and I sincerely apologize for any inconvenience caused regarding the restoration of the Enfold Child Theme.

    Upon review, I can confirm that the website files and database tables have been restored from the requested date, and all the contents available in the backup have been successfully restored to the site. However, since you’ve noted that the restored contents do not seem to include the necessary data for the Enfold Child Theme, I have thoroughly checked the contents of the Enfold Child Theme in the file manager and attached the screenshot for your reference.

    Currently, the domain points to the following directory: /home1/abafousu/public_html/abridgetoachievement

    I checked the theme data inside the directory: /home1/abafousu/public_html/abridgetoachievement/wp-content/themes

    Here are the details of the restored contents:

    Plain Text

    (Email address hidden if logged out) [~/public_html/abridgetoachievement/wp-content/themes]# du -sch *65M enfold84K enfold-child0 index.php8.6M twentytwentyfive3.5M twentytwentyfour2.6M twentytwentyone.1.3.zip2.8M twentytwentythree87M total
    The “enfold-child” folder has a size of 84K, and this data matches what we restored from the backup. Additionally, I checked the size of the “enfold-child” folder in all available server backups,

    Backup dates: Daily Mar 12 21:54

    Weekly Mar 6 20:51

    Monthly Feb 13 20:58

    and the details are as follows:

    Daily Backup:

    Plain Text

    65M /home/box5791.bluehost.com/backup1/cpbackup/daily/abafousu/homedir/public_html/abridgetoachievement/wp-content/themes/enfold84K /home/box5791.bluehost.com/backup1/cpbackup/daily/abafousu/homedir/public_html/abridgetoachievement/wp-content/themes/enfold-child0 /home/box5791.bluehost.com/backup1/cpbackup/daily/abafousu/homedir/public_html/abridgetoachievement/wp-content/themes/index.php8.6M /home/box5791.bluehost.com/backup1/cpbackup/daily/abafousu/homedir/public_html/abridgetoachievement/wp-content/themes/twentytwentyfive3.5M /home/box5791.bluehost.com/backup1/cpbackup/daily/abafousu/homedir/public_html/abridgetoachievement/wp-content/themes/twentytwentyfour2.6M /home/box5791.bluehost.com/backup1/cpbackup/daily/abafousu/homedir/public_html/abridgetoachievement/wp-content/themes/twentytwentyone.1.3.zip2.8M /home/box5791.bluehost.com/backup1/cpbackup/daily/abafousu/homedir/public_html/abridgetoachievement/wp-content/themes/twentytwentythree82M total
    Weekly Backup:

    Plain Text

    65M /home/box5791.bluehost.com/backup1/cpbackup/weekly/abafousu/homedir/public_html/abridgetoachievement/wp-content/themes/enfold84K /home/box5791.bluehost.com/backup1/cpbackup/weekly/abafousu/homedir/public_html/abridgetoachievement/wp-content/themes/enfold-child0 /home/box5791.bluehost.com/backup1/cpbackup/weekly/abafousu/homedir/public_html/abridgetoachievement/wp-content/themes/index.php8.6M /home/box5791.bluehost.com/backup1/cpbackup/weekly/abafousu/homedir/public_html/abridgetoachievement/wp-content/themes/twentytwentyfive3.5M /home/box5791.bluehost.com/backup1/cpbackup/weekly/abafousu/homedir/public_html/abridgetoachievement/wp-content/themes/twentytwentyfour2.6M /home/box5791.bluehost.com/backup1/cpbackup/weekly/abafousu/homedir/public_html/abridgetoachievement/wp-content/themes/twentytwentyone.1.3.zip2.8M /home/box5791.bluehost.com/backup1/cpbackup/weekly/abafousu/homedir/public_html/abridgetoachievement/wp-content/themes/twentytwentythree82M total
    Monthly Backup:

    Plain Text

    65M /home/box5791.bluehost.com/backup1/cpbackup/monthly/abafousu/homedir/public_html/abridgetoachievement/wp-content/themes/enfold84K /home/box5791.bluehost.com/backup1/cpbackup/monthly/abafousu/homedir/public_html/abridgetoachievement/wp-content/themes/enfold-child0 /home/box5791.bluehost.com/backup1/cpbackup/monthly/abafousu/homedir/public_html/abridgetoachievement/wp-content/themes/index.php8.6M /home/box5791.bluehost.com/backup1/cpbackup/monthly/abafousu/homedir/public_html/abridgetoachievement/wp-content/themes/twentytwentyfive3.5M /home/box5791.bluehost.com/backup1/cpbackup/monthly/abafousu/homedir/public_html/abridgetoachievement/wp-content/themes/twentytwentyfour2.6M /home/box5791.bluehost.com/backup1/cpbackup/monthly/abafousu/homedir/public_html/abridgetoachievement/wp-content/themes/twentytwentyone.1.3.zip2.8M /home/box5791.bluehost.com/backup1/cpbackup/monthly/abafousu/homedir/public_html/abridgetoachievement/wp-content/themes/twentytwentythree82M total
    As you can see, in all backups, the “enfold-child” folder consistently has a size of 84K. Therefore, the data that has been restored is identical to what exists in the backups.

    If you would like us to attempt another restoration from a different backup date, we can certainly proceed. Please let us know the desired backup date and whether you want the full website and database restored or just the Enfold Child Theme files.

    For your convenience, you can use the following template to grant us permission: “I grant permission to restore [specify files or entire website] from the date [specify date].”

    With your permission we’ll proceed further with the restoration.

    We are here to assist and ensure your website is fully operational. Should you need any further investigation or clarification, please let us know.

    Regards,

    Akshatha N.
    Escalated Support

    March 15, 2025 at 7:47 pm #1479424

    In reply to: Backgroundimage on mobile

    Mike

    Hey northorie,
    Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    @media only screen and (max-width: 767px) { 
#av-layout-grid-1 .flex_column {
    background-image: url(//schlafundseele.mindful-designs.de/wp-content/uploads/2025/03/Design-ohne-Titel-22-1.png) !important;
    background-repeat: repeat;
    background-position: center;
    background-size: contain;
    background-position: top center;
}
}

    Best regards,
    Mike

    March 15, 2025 at 7:42 pm #1479423

    In reply to: Theme is showing as “broken” in WordPress

    Guenni007

    if you got a former working child-theme – then the settings belong to this. So if you got ftp access – then upload the enfold theme via ftp – maybe better you rename the existing enfold folder to something like enfold-old, and then upload a complete enfold folder again.

    After that test if your installation runs as it should – you can then delete that old folder ( maybe it is not corrupted but hacked )

    But what seems strange to me is that you can log in to your child theme despite this message.

    March 15, 2025 at 7:09 pm #1479420

    In reply to: Demo not actived

    Mike

    Hi,
    The login is not admin so we can not see any of the settings.
    Try going to the theme settings and ensure that the “frontpage” is set and that the “blog” is not set, sometimes the same page is in both fields causing the error.
    Enfold Support 4019

    Best regards,
    Mike

    March 15, 2025 at 5:41 pm #1479415

    Topic: Theme is showing as “broken” in WordPress

    in forum Enfold
    Dana2225
    Participant

    I have used the Enfold theme since 2017. I created the website within a Child Theme. About a week ago, we stopped being able to log in to the website dashboard. Instead, I received a message stating that my website had a critical error. After calling BlueHost, they said the problem was that the Enfold theme was “broken”. They had to disable/remove the Enfold theme so my site would work again. All my pages seem accessible in the dashboard; however, the website only displays the Blog page. I believe they deleted Enfold from my account. Please help me get my site back up and running correctly.

    This is what I see on my dashboard under themes:

    Broken Themes
    The following themes are installed but incomplete.

    Name Description
    Enfold Child The parent theme is missing. Please install the “enfold” parent theme.

    March 15, 2025 at 4:44 pm #1479413

    In reply to: After adding Captcha V3, we get “Token to validate form already expired.”

    mediaformers

    Hi there

    In the meantime, we have noticed that this effect occurs on all our customer websites since the update to Enfold 7.0.
    We need a solution as soon as possible, as resetting ReCaptcha to v1 is not a long-term alternative.

    Thank you very much
    MIke

    March 15, 2025 at 3:37 pm #1479408

    In reply to: Enfold 4.7.5 – no further updates available

    Rikard

    Hey Alex ,

    Could you try updating the theme to the latest version (7.1) to see if that helps please? https://kriesi.at/documentation/enfold/theme-update/. If you haven’t registered your theme license, then please refer to this: https://kriesi.at/documentation/enfold/theme-registration/

    Best regards,
    Rikard

    March 15, 2025 at 3:36 pm #1479407

    In reply to: Urgent Issue – Slider on Homepage Not Initializing – Enfold – Responsive Multi-

    Rikard

    Hey kasiaforest,

    Could you try updating the theme to the latest version (7.1) to see if that helps please? https://kriesi.at/documentation/enfold/theme-update/.

    Best regards,
    Rikard

    March 15, 2025 at 3:28 pm #1479405

    In reply to: Background color on hover of second submenu

    Rikard

    Hi,

    Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

    March 15, 2025 at 3:24 pm #1479403

    In reply to: Issues after update

    Rikard

    Hi,

    Thanks for the update. Please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

    March 15, 2025 at 3:24 pm #1479402

    In reply to: How to add top and bottom border to a specific Color Section

    Rikard

    Hi,

    Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

    March 15, 2025 at 1:35 pm #1479394

    Topic: Urgent Issue – Slider on Homepage Not Initializing – Enfold – Responsive Multi-

    in forum Enfold
    kasiaforest
    Participant

    Dear Support Team,

    I’m writing to report a critical issue I’m encountering with the slider element on the homepage of our online shop, Lucynashinaya. We are currently using your Enfold – Responsive Multi-Purpose Theme template.

    The problem is that the slider is failing to initialise correctly after the page loads. It simply doesn’t start functioning as expected. I’ve spent a significant amount of time troubleshooting this on my end, and unfortunately, I haven’t been able to resolve the issue.

    This is a crucial element for showcasing our products on the homepage, and its current state is negatively impacting the user experience and potentially our sales.

    I also understand from the template’s update history that there haven’t been any recent updates. While I appreciate the initial design, the lack of ongoing maintenance and support for critical components like this is concerning.

    Could you please investigate this issue urgently? I would appreciate any guidance or a solution you can provide to get the slider working correctly. Please let me know what information you require from my end to assist with your investigation.

    Thank you for your time and attention to this matter.

    Kasia

    March 15, 2025 at 12:17 pm #1479392

    Topic: Enfold 4.7.5 – no further updates available

    in forum Pre Sale Questions
    Alex
    Guest

    Hi,
    We´re having massive issues with the following website using Enfold.
    Will buying a new 2025 based version solve these problems?
    Behavior is different in all web browsers. Mainly the structure, loading the website the first, second or third time, displays wrong, background, order, colors… after refreshing the website 3-4 times content is displayed correctly.

    home

    Current Version: 4.7.5
    No further updates available

    Thanks in Advance,
    Alex

    March 15, 2025 at 9:46 am #1479375

    Topic: portfolio grid images cropped, missing sorting

    in forum Enfold
    Munford
    Participant

    HI

    I have a site that is almost built and just now am seeing that the images in my portfolio grids are not showing in the grid, but they seem to load and then disappear. I have cleared the css minification. I can’t see the problem on the backend and have checked settings. Can you take a look?

    UPDATE – I fixed this by adding this:

    .js_active .grid-image {
  opacity: 1;
}

    but I don’t understand why i needed to add that since the images looked fine before?

    Now I am seeing the images but they are getting cropped at the bottom, covered by the title. This was not how they were yesterday. Can you take a look at that? I need the whole images to show with the title and excerpt underneath.
    seems ok on firefox but first loads cropped? https://imgur.com/ErS9LDK (correct)
    chrome: https://imgur.com/Hj8whSR (cropped on the bottom)

    UPDATE: The only thing I added yesterday was a cookie bot banner which seems to be cropping the images on chrome and safari browser. When I disable it, the images are fine. Is there a way to fix this and still use cookiebot? If I disable the cookiebot banner, the icon is still there with the info in lower left on some pages – do I need that for compliance. Is there a way to link the cookiebot settings thru the enfold popup info box or is it ok as it is? I am using the enfold banner and it seems to be ok and the images are not cropped. (I found that some cookiebot banner settings make it so the video background doesn’t load on the front page.) What are the best practices here?

    Also :
    The thumbnails on the grid seem to load slowly, like the files are too big (these are 300×300). Is there a way to fix this?
    On the page listed below, I have the sorting options turned on, but I am not seeing them (there is the space there where they should be). Can you take a look?

    thanks
    Nancy

    • This topic was modified 10 months, 2 weeks ago by Munford.
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  • Author
    Search Results
Viewing 30 results - 2,881 through 2,910 (of 243,952 total)
1 2 3 … 96 97 98 … 8,130 8,131 8,132