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I’m using NameCheap hosting, have an SSL certificate, have chatted with NameCheap hosting and they modified my php.ini and tested a variety of things and told me I needed to reach out to “kriesi.at” as that’s where the issue is coming from.
No matter what demo I try to install, I get the following error:
Error accessing file for download:
cURL error 28: Connection timed out after 10002 millisecondsI’ve tried the instructions from the following URL to try to manually install the demos (URL: https://kriesi.at/documentation/enfold/import-demos/ )
“Please add following line to Functions.php file in Appearance > Editor
add_theme_support( ‘avia_demo_store_downloaded_files’ );Download the zip file of the demo you would like to import from https://github.com/KriesiMedia/enfold-library/tree/master/demos
Extract it in \uploads\avia_demo_files\ folder. If you are importing Enfold 2017 demo, files should be extracted inside \enfold-2017\ so it should look as \uploads\avia_demo_files\enfold-2017\
Go to Enfold theme options > Demo Import and import the demo”I’m absolutely pulling my hair out…this shouldn’t be this difficult and I have no idea what is wrong….I’ve installed WordPress and themes hundreds of times and NOTHING is working.
Can you offer some assistance? I’ve included both admin credentials to my wordpress installation along with cPanel login details.
In reply to: Add Language Selection Icons in Secondary Menu
Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
Glad Rikard could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeIn reply to: The Scroll bar missing in the visual editor
Hi,
Please check that you are using Enfold v7.1, and try disabling all of your plugins and then reload the page. If that resolves the issue, reactivate each one individually and reload the page until you find the conflict.
If this doesn’t help please include an admin login in the Private Content area so we can be of more assistance.Best regards,
MikeIn reply to: easy slider caption background fullwidth
Hi,
Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:@media only screen and (max-width: 767px) { .responsive #top #wrap_all .container.caption_container { width: 100%; max-width: 100%; } }After applying the css, please clear your browser cache and check.
Best regards,
MikeIn reply to: Banner Blocking Cart and Add to Cart Notification
Hey ballindigital,
Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:#header #header_meta { z-index: 1; }After applying the css, please clear your browser cache and check.
Best regards,
MikeIn reply to: Hoe to rmove dates in blogs
Hey JoStudioDeRijp,
Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:.avia-content-slider .slide-meta time { display: none; }After applying the css, please clear your browser cache and check.
Best regards,
MikeHey oladigital_co,
Thank you for your patience, I don’t have a iPhone, but I tested in Safari on a Mac in Responsive Design Mode iOS simulator, I also checked on live.browserstack.com iOS simulator, and both worked for me, please see the screenshot in the Private Content area.
I do see an error: /?avia_forced_reroute=1 404 (Not Found) in your console, try going to Enfold Theme Options > Custom Error 404 Page > Redirect to selected page and change the settings to “Select page”
you may have an old setting in there.
Please note that testing with iPhones can be hard to clear the cache, often you need to also clear the history to fully purge the cache, following these steps for Safari and note Step 4 where you will Clear the History.Best regards,
MikeIn reply to: Center logo with Burger icon on right
Hi,
Glad Guenni007 could help, thank you Guenni007, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeIn reply to: Avia Element Pagination
Hi,
*update* I tested the above script that you posted “Fix Yoast SEO pagination compatibility with Enfold theme using avia-element-paging” and it solved the issue on my site
<link rel="canonical" href="https://enfold.site.com/blog/blog-default/?avia-element-paging=2" class="yoast-seo-meta-tag">
If you are not using a child theme you could use the WP Code plugin then add a new snippet, in the top right corner use the PHP snippet as the code type:
and ensure that it is activated, then add the above code without the leading<?phpand save.Best regards,
MikeTopic: Hoe to rmove dates in blogs
In reply to: going crazy withe text aling
Thanks Ismael but I don’t have that setting in the quick css section, where do you see it?
I only have the setting Enfold > General Layout > Dimensions panel = 1500pxIn reply to: STRETCHED IMAGE ON MOBILE VIEW FOR EASY SLIDER
Hi,
Thanks for the update. lease open a new thread if you should have any further questions or problems.
Best regards,
RikardIn reply to: going crazy withe text aling
Hey Gianluca,
Thank you for the inquiry.
What happens when you remove this css code?
.responsive .container { max-width: 1500px; }This overrides the Maximum Container Width value in the Enfold > General Layout > Dimensions panel.
Best regards,
IsmaelIn reply to: Button row is stacking instead of side by side.
Hey ricedean,
Thank you for the inquiry.
What happens when you toggle or temporarily disable the Enfold > Performance > File Compression settings? To temporarily fix the issue, try adding this code in the Quick CSS field.
#top .avia-buttonrow-wrap { display: flex; flex-direction: row; justify-content: center; flex-wrap: wrap; align-content: center; }Best regards,
IsmaelCan you get me CSS code to reduce the stretch of the Easy Sliders on my home page? But need to be careful because I need the stretched image for the Top Full Width Slider images. Last time the code reduced both. I just need the Easy Sliders reduced. Here is screenshot of long images: https://img.savvyify.com/image/Screen-Shot-2025-04-24-at-9.20.36-PM.9qqfd
This same thing happened on this support thread, but it won’t fix this current issue. Here is the old thread: https://kriesi.at/support/topic/i-need-css-code-for-enfold-theme-reduce-stretched-image-on-mobile-view-for-easy/
This code didnt work:
.responsive #top .avia-slideshow-inner, .responsive #top .avia-slideshow-inner img {
height: auto !important;
}.responsive #top .avia-slideshow-inner, .responsive #top .avia-slideshow-inner img {
height: 450px !important;
object-fit: cover;
}I just installed 7.1, and I noticed that the templates feature is gone, and I can’t get it to come back. Is that because Enfold isn’t yet compatible with WordPress 6.8?
In reply to: how to copyright notice do not moves on hover?
Hi,
Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardHi,
Great, I’m glad to hear that you found a solution. We’ll close this thread for now then, please open a new thread if you should have any further questions or problems.
Best regards,
RikardPerhaps the scrolling problem is not an enfold-issue but an WordPress issue. I did not find the CCS-file yet where that class is defined.
The other thread …
“Problem with scroll bar Advanced Layout Editor”Hey,
I’m sure how to use this, I have no clue about any code.I’m about to make several pages using the Product Grid element, wils this code affect all pages in the site.
I need to know before starting to build a new client site, is this possible in Enfold are should I go with another pagebuilder?
Thanks ;)
Hi,
I’m following up on a similar topic I started about the search widget: https://kriesi.at/support/topic/search-widget-no-longer-working-correctly-since-update-to-enfold-7/I couldn’t respond to the topic earlier, but I appreciate your help with the custom search box widget. The CSS you provided works perfectly for the custom search widget located below the layerslider on the homepage. However, it also affected the search icon on the navigation menu bar. Instead of displaying the default SVG image for the navbar search box, it’s showing the custom widget’s image. Moreover, the search icon is misaligned within the text box entry area. When I attempt to modify the CSS for the navbar search box, it inadvertently changes the search icon in the page content widget. While the custom search widget is in great shape now, we need to restore the default SVG image and its position for the navbar search widget.
Could you guide me on restoring the SVG image to the navbar search box without it impacting the custom search widget in the homepage content area?
Hi,
how can we add a footer landmark to our website? We’ve selected ‘display footer widget & sockets’ in Enfold > Footer.
Thx for your help.
Hi,
Please try the suggestions listed here: https://kriesi.at/documentation/enfold/contact-form/#my-contact-form-is-not-sending-emails-
Best regards,
RikardIn reply to: Menu Color
Hi,
Thanks for the update. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardHi,
Please follow this: https://kriesi.at/documentation/enfold/theme-registration/
Best regards,
RikardHallo,
ich wollte das Theme installieren, allerdings bekomme ich folgende Meldung:
“Der Link, dem du gefolgt bist, ist abgelaufen. Bitte versuche es nochmal.”Was kann ich tun?
In reply to: Search icon
Hi,
Thanks for that. Please try the following in Quick CSS under Enfold->General Styling:
#top .menu-item-search-dropdown > a.avia-svg-icon svg:first-child { z-index: 0; }Best regards,
RikardIn reply to: Themeforest Theme Issue: Frontend Not Updating
Hi,
Thanks for the update. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardTopic: Grid Blog Post Padding
Hello,
First of all, Enfold is an amazing theme. I have been playing around with the theme design for the last few days. One thing I could not figure out is to arrange the padding of the grid blog post element. In the attached picture, I have showed the margin that I would like to change. Your help is very much appreciated.
Best….
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