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good morning, in case of creating a new site. Is it possible to install a license of the Enfold theme on a test environment and then migrate to the official domain?
In reply to: horizontal gallery must click twice
Hi,
Thanks for letting us know. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardIn reply to: make logo svg – Günni
Hi,
Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardThe same thing happened to me. I just updated to Version 7.1. Was there something going on with Enfold 7.0 that’s been corrected? I see the changelog mentions multiple database queries solved.
Tnanks!
In reply to: Enfold 7.0 Gravity Forms Shortcodes broken
I’ve added the link to the private content for you to investigate. I have also updated to Enfold 7.1, and the problem persists.
Thanks!
Topic: magnific popup missing form
on the page below I have 2 links called TILMELD DIG VORES NYHEDSBREV.
The top one is in a popup made with the enfold magnific popup code:function inline_popup_enabler(){ ?> <script> (function($){ $(window).load(function() { $('.inline_popup').magnificPopup({ type:'inline', midClick: true }); }); })(jQuery); </script> <?php } add_action('wp_footer', 'inline_popup_enabler');I am then using “mfg-hide” in a color section containing some text and a sender.net widget with a signup form. The popup works but the form is not showing up.
The one on the bottom (which is a footer page) is done using an iframe and you can see the form widget there. It’s the same widget I uses in the tops ection. I also tried adding a code block to that top color section with the javascript I got off the sender page for the form.
It’s this and they told me to put all the code together in a code block, but that doesn’t work either:<script> (function (s, e, n, d, er) { s['Sender'] = er; s[er] = s[er] || function () { (s[er].q = s[er].q || []).push(arguments) }, s[er].l = 1 * new Date(); var a = e.createElement(n), m = e.getElementsByTagName(n)[0]; a.async = 1; a.src = d; m.parentNode.insertBefore(a, m) })(window, document, 'script', 'https://cdn.sender.net/accounts_resources/universal.js', 'sender'); sender('4f4c8522254761') </script> <div style="text-align: left" class="sender-form-field" data-sender-form-id="m8a4fv8kegj7l6vonkw"></div>Can you take a look? I like the top popup better but need the form to show up.
Thanks
NancyI wondered if you might be able to help with a small issue following your switch to SVG for several of the elements in v7 and v7.1 please.
I use my own custom to set the colours and have had no issues with the Search, Return to Top and Shop Cart until v7 updates to SVG, I found another post where you gave the css for the Search icon and I found the Return to Top CSS I needed but I am not having as much luck with the Shop Cart.
Would it be possible for you to post the css you are using with the updated Shop Cart please.Also out of interest are there any other functions you have switched to SVG now that I might have missed?
Thank you ever so much.
In reply to: Header on mobile view sticks
Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeIn reply to: Table with image pushing text below
Hey finchkelsey,
Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:.avia-data-table-wrap td { vertical-align: top; }
Best regards,
MikeIn reply to: Header on mobile view sticks
Hey ausgesonnen,
Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:@media only screen and (max-width: 989px) { .html_header_sticky.html_mobile_menu_tablet #top #wrap_all #header, .html_header_sticky.html_header_transparency #top #wrap_all #header, .html_header_sticky #top #wrap_all #header { position: absolute !important; } }Best regards,
MikeIn reply to: Theme is showing as “broken” in WordPress
Hi,
It looks like someone changed the directory name from “enfold” to “enfold-” with a dash:
This maybe the issue, you will need to change this via ftp or your webhost file managerBest regards,
MikeIn reply to: Theme is showing as “broken” in WordPress
Hi,
When I check your parent theme enfold looks correct:
and in the child theme the Template name looks correct:
but I have not seen this code in your child theme functions.php:
I tried commenting it out, but it didn’t help.
Currently you have the Twenty Twenty-Five active, I’m not sure what your critical error was, perhaps the best solution is to restore from a older backup.Best regards,
MikeHi everybody
@engage24: Thank you, that’s interesting. We’ve only noticed it since the update to Enfold 7.0 or it has been reported by customers.Our latest findings:
We do not have this problem on all customer websites with Enfold. Although the setup is usually the same. It cannot be due to the installed plugins. The problem continues to occur even with deactivated plugins (especially with deactivated caching plugin). As soon as we run the form with Enfold numerical captcha, it works without any problems.We cannot logically narrow down the cause of the error and urgently need support from Enfold.
Thanks
MikeThanks folks
@Rikard – the link you provided to a previous question was down to user error, not the case here.
@mediaformers – we actually saw the issue on Enfold v6 too, we upgraded to v7 which we hoped would resolve it, but it didn’t.Hi,
Try replacing the file at enfold/framework/php/class-responsive-images.php with the linked file.
Keep the old file as a fallback.Best regards,
MikeIn reply to: Demo not actived
Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeIn reply to: why does @container query rule not work
ok – i found the solution.
A size (inline size) can only be measured for block or inline elements. Because Enfold shows the flex_cell as display: table – it could not work.
But we can set to show as display: block with float left – then it works. – see link aboveHello,
Having new display issues on the first load of homepage. In response to this errors I decided to set up a brand new WordPress and Enfold installation for testing, and imported the same Demo Content I was using on my paster site; Image links and formatting is broken (on first page load or cleared cache load) unless browser refresh button is clicked (in Chrome and Edge only – Firefox works fine). Does anyone know what could cause this?
In reply to: Theme is showing as “broken” in WordPress
Here is the latest information sent to me by BlueHost support:
Hello Dana,
Glad to reconnect with you again, This is Akshatha and I understand how important it is to have your website functioning properly, and I sincerely apologize for any inconvenience caused regarding the restoration of the Enfold Child Theme.
Upon review, I can confirm that the website files and database tables have been restored from the requested date, and all the contents available in the backup have been successfully restored to the site. However, since you’ve noted that the restored contents do not seem to include the necessary data for the Enfold Child Theme, I have thoroughly checked the contents of the Enfold Child Theme in the file manager and attached the screenshot for your reference.
Currently, the domain points to the following directory: /home1/abafousu/public_html/abridgetoachievement
I checked the theme data inside the directory: /home1/abafousu/public_html/abridgetoachievement/wp-content/themes
Here are the details of the restored contents:
Plain Text
(Email address hidden if logged out) [~/public_html/abridgetoachievement/wp-content/themes]# du -sch *65M enfold84K enfold-child0 index.php8.6M twentytwentyfive3.5M twentytwentyfour2.6M twentytwentyone.1.3.zip2.8M twentytwentythree87M total
The “enfold-child” folder has a size of 84K, and this data matches what we restored from the backup. Additionally, I checked the size of the “enfold-child” folder in all available server backups,Backup dates: Daily Mar 12 21:54
Weekly Mar 6 20:51
Monthly Feb 13 20:58
and the details are as follows:
Daily Backup:
Plain Text
65M /home/box5791.bluehost.com/backup1/cpbackup/daily/abafousu/homedir/public_html/abridgetoachievement/wp-content/themes/enfold84K /home/box5791.bluehost.com/backup1/cpbackup/daily/abafousu/homedir/public_html/abridgetoachievement/wp-content/themes/enfold-child0 /home/box5791.bluehost.com/backup1/cpbackup/daily/abafousu/homedir/public_html/abridgetoachievement/wp-content/themes/index.php8.6M /home/box5791.bluehost.com/backup1/cpbackup/daily/abafousu/homedir/public_html/abridgetoachievement/wp-content/themes/twentytwentyfive3.5M /home/box5791.bluehost.com/backup1/cpbackup/daily/abafousu/homedir/public_html/abridgetoachievement/wp-content/themes/twentytwentyfour2.6M /home/box5791.bluehost.com/backup1/cpbackup/daily/abafousu/homedir/public_html/abridgetoachievement/wp-content/themes/twentytwentyone.1.3.zip2.8M /home/box5791.bluehost.com/backup1/cpbackup/daily/abafousu/homedir/public_html/abridgetoachievement/wp-content/themes/twentytwentythree82M total
Weekly Backup:Plain Text
65M /home/box5791.bluehost.com/backup1/cpbackup/weekly/abafousu/homedir/public_html/abridgetoachievement/wp-content/themes/enfold84K /home/box5791.bluehost.com/backup1/cpbackup/weekly/abafousu/homedir/public_html/abridgetoachievement/wp-content/themes/enfold-child0 /home/box5791.bluehost.com/backup1/cpbackup/weekly/abafousu/homedir/public_html/abridgetoachievement/wp-content/themes/index.php8.6M /home/box5791.bluehost.com/backup1/cpbackup/weekly/abafousu/homedir/public_html/abridgetoachievement/wp-content/themes/twentytwentyfive3.5M /home/box5791.bluehost.com/backup1/cpbackup/weekly/abafousu/homedir/public_html/abridgetoachievement/wp-content/themes/twentytwentyfour2.6M /home/box5791.bluehost.com/backup1/cpbackup/weekly/abafousu/homedir/public_html/abridgetoachievement/wp-content/themes/twentytwentyone.1.3.zip2.8M /home/box5791.bluehost.com/backup1/cpbackup/weekly/abafousu/homedir/public_html/abridgetoachievement/wp-content/themes/twentytwentythree82M total
Monthly Backup:Plain Text
65M /home/box5791.bluehost.com/backup1/cpbackup/monthly/abafousu/homedir/public_html/abridgetoachievement/wp-content/themes/enfold84K /home/box5791.bluehost.com/backup1/cpbackup/monthly/abafousu/homedir/public_html/abridgetoachievement/wp-content/themes/enfold-child0 /home/box5791.bluehost.com/backup1/cpbackup/monthly/abafousu/homedir/public_html/abridgetoachievement/wp-content/themes/index.php8.6M /home/box5791.bluehost.com/backup1/cpbackup/monthly/abafousu/homedir/public_html/abridgetoachievement/wp-content/themes/twentytwentyfive3.5M /home/box5791.bluehost.com/backup1/cpbackup/monthly/abafousu/homedir/public_html/abridgetoachievement/wp-content/themes/twentytwentyfour2.6M /home/box5791.bluehost.com/backup1/cpbackup/monthly/abafousu/homedir/public_html/abridgetoachievement/wp-content/themes/twentytwentyone.1.3.zip2.8M /home/box5791.bluehost.com/backup1/cpbackup/monthly/abafousu/homedir/public_html/abridgetoachievement/wp-content/themes/twentytwentythree82M total
As you can see, in all backups, the “enfold-child” folder consistently has a size of 84K. Therefore, the data that has been restored is identical to what exists in the backups.If you would like us to attempt another restoration from a different backup date, we can certainly proceed. Please let us know the desired backup date and whether you want the full website and database restored or just the Enfold Child Theme files.
For your convenience, you can use the following template to grant us permission: “I grant permission to restore [specify files or entire website] from the date [specify date].”
With your permission we’ll proceed further with the restoration.
We are here to assist and ensure your website is fully operational. Should you need any further investigation or clarification, please let us know.
Regards,
Akshatha N.
Escalated SupportIn reply to: Backgroundimage on mobile
Hey northorie,
Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:@media only screen and (max-width: 767px) { #av-layout-grid-1 .flex_column { background-image: url(//schlafundseele.mindful-designs.de/wp-content/uploads/2025/03/Design-ohne-Titel-22-1.png) !important; background-repeat: repeat; background-position: center; background-size: contain; background-position: top center; } }Best regards,
MikeIn reply to: Theme is showing as “broken” in WordPress
if you got a former working child-theme – then the settings belong to this. So if you got ftp access – then upload the enfold theme via ftp – maybe better you rename the existing enfold folder to something like enfold-old, and then upload a complete enfold folder again.
After that test if your installation runs as it should – you can then delete that old folder ( maybe it is not corrupted but hacked )But what seems strange to me is that you can log in to your child theme despite this message.
In reply to: Demo not actived
Hi,
The login is not admin so we can not see any of the settings.
Try going to the theme settings and ensure that the “frontpage” is set and that the “blog” is not set, sometimes the same page is in both fields causing the error.
Best regards,
MikeI have used the Enfold theme since 2017. I created the website within a Child Theme. About a week ago, we stopped being able to log in to the website dashboard. Instead, I received a message stating that my website had a critical error. After calling BlueHost, they said the problem was that the Enfold theme was “broken”. They had to disable/remove the Enfold theme so my site would work again. All my pages seem accessible in the dashboard; however, the website only displays the Blog page. I believe they deleted Enfold from my account. Please help me get my site back up and running correctly.
This is what I see on my dashboard under themes:
Broken Themes
The following themes are installed but incomplete.Name Description
Enfold Child The parent theme is missing. Please install the “enfold” parent theme.Hi there
In the meantime, we have noticed that this effect occurs on all our customer websites since the update to Enfold 7.0.
We need a solution as soon as possible, as resetting ReCaptcha to v1 is not a long-term alternative.Thank you very much
MIkeIn reply to: Enfold 4.7.5 – no further updates available
Hey Alex ,
Could you try updating the theme to the latest version (7.1) to see if that helps please? https://kriesi.at/documentation/enfold/theme-update/. If you haven’t registered your theme license, then please refer to this: https://kriesi.at/documentation/enfold/theme-registration/
Best regards,
RikardHey kasiaforest,
Could you try updating the theme to the latest version (7.1) to see if that helps please? https://kriesi.at/documentation/enfold/theme-update/.
Best regards,
RikardIn reply to: Background color on hover of second submenu
Hi,
Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardIn reply to: Issues after update
Hi,
Thanks for the update. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardHi,
Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.
Best regards,
Rikard
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