Hi,

Thank you for the inquiry.

Did you enable the Enfold > Performance > File Compression settings? Please try to disable the compression settings temporarily, then remove the custom css code above. Let us know if it helps with the advanced styling.

You should also update the theme to version 4.9.1 as soon as possible.

Best regards,
Ismael

Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

Hey andreane1,
Thanks for your question, the Enfold 2017 demo includes a layerslider, so it seems that an error occurred with your install, but this is easy to fix by importing the layerslider demo zip file in the Private Content area into the layerslider import option.

If you get an error then this would post to your web server not having the PHP ZipArchive Extension installed, which allows your web server to handle zip files.
You can check if the PHP ZipArchive Extension is installed by going to the layerslider dashboard and clicking the three dots in the upper right corner and click the System Status

then look under the Server Settings to see if PHP ZipArchive Extension is enabled.

Best regards,
Mike

Hi,
Glad to hear this helped, the functions.php file in a Child Theme appends the parent theme functions.php which is way you can not use a filter, action, or function with the exact same name as in the parent theme functions.php or functions-enfold.php
The header.php and footer.php or any other file overwrites the parent theme file.
If you can avoid using a child theme header.php or footer.php it may be a good idea, since the last few times that we updated those files it caused errors with client sites that they were not expecting. We don’t update these files often and it is always noted in the changelog, but it often catches people off guard.
Most of the time the changes can be made in the child theme functions.php

Hopefully this helps, shall we close this then?

Best regards,
Mike

Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

Hi,

I’m not sure what is causing that to happen on your site to be honest with you, but it’s working as it should when I try it on a test site: https://wpexpert.se/enfold/. Did you add any customisation to the site in question? If so, then please try to remove them temporarily to see if that changes anything.

Best regards,
Rikard

Hey navindesigns,

Please try the following in Quick CSS under Enfold->General Styling:

.slideshow_caption {
    padding: 0;
}

.caption_container {
    margin: 0;
}

.avia-caption-title, .avia-caption-content p {
    background: rgba(0, 106, 166, 0.5);
}

Best regards,
Rikard

Hi,
Glad Guenni007 could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

Hi,
Glad Yigit could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

Hi,
Glad Rikard could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

Hi,
Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

Hi,
Thank you for explaining, from this comment about the screenshot I took of your youtube channel:

As you can see under “Channel List“, the newest Daily Word video is displayed at the top of the list. However, under the Playlist the second newest video is shown at the top of the list vs. the newest video. It will eventually show up, but it takes several hours.

this is a youtube issue, since it’s youtube that is slow to display your uploads, this doesn’t seem to do with the plugin or Enfold.
Try asking youtube creators support.
The Cron Trigger plugin will not help this situation, when I suggested it I thought the plugin was slow to get the updated list from youtube, but now I see it’s youtube slow to update the list.
Sorry we were not more help.

Best regards,
Mike

Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

Hi,
Glad Rikard could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

Hey sebzh22,
Thank you for your question, I assume that inside your uploads directory such as \wp-content\uploads\2022\01\ you are seeing files with .bk.jpg
Enfold doesn’t name any files like this, it is probably from a plugin and it is probably a “backup” from when a plugin does something to the file, so this is probably a duplicate that is not needed but you will have to check the similarly named files without the “bk” to check.

Best regards,
Mike

Hi,

Great, I’m glad that you found the problem, and thanks for the update. I’ll close this thread for now then, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

Hi Kate,

Could you try updating the theme to the latest version (4.9.2.1) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update. I would recommend that you update your PHP version to 7.4 or higher as well.

Best regards,
Rikard

Hi,

Great, I’m glad to hear that 4.9.2.1 is working as it should, and sorry for the problem in the previous versions.

@Alwin, if you should need further help with your site, then please open a new thread and include WordPress admin login details in private.

Best regards,
Rikard

Hi,

Great, I’m glad that you managed to remove it. I’ll close this thread for now then, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

Hi,
Glad Guenni007 was able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

Hi,

Thanks for letting us know, I’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard