Hi,
Great, I’m glad to hear that it’s working again, and thanks for the update. I’ll close this thread for now then, please open a new thread if you should have any further questions or problems.
Best regards,
Rikard
Hey babyboymik,
Please try the following in Quick CSS under Enfold->General Styling:
@media only screen and (max-width: 1120px) {
nav.main_menu {
display: block !important;
}
#avia-menu .menu-item {
display: none;
}
.av-burger-menu-main.menu-item-avia-special {
display: block;
}
}
@media only screen and (max-width: 767px) {
.logo img {
max-height: 80px;
}
}
Best regards,
Rikard
Dear support,
i would like to know if with ENFOLD would a effect like this be possible: If you click on a year-link on the left side the right side scrolls to the #anker. (Please see example in privat content)
Hi,
Great, I’m glad that you got things working again, and thanks for the update. I’ll close this thread for now then, please open a new thread if you should have any further questions or problems.
Best regards,
Rikard
Hi Ismael,
yes, I already did that. Now the dashboard is lightning fast again. At least for now, I don’t use the Layer Slider since there are several other sliders that come with enfold.
Therefore, this topic/ticket can be closed as solved.
Thanks again for the help & kind regards,
Christian
Hi,
Thanks for the update, I’ll go ahead and close this thread for now then. Please open a new thread if you should have any further questions or problems.
Best regards,
Rikard
Hi Reina,
I’m not sure what is supposed to show and not, could you try to explain that a bit further please? Also please note that WooCommerce is the only ecommerce solution which Enfold officially supports.
Best regards,
Rikard
Hi Christian,
Thank you for following up.
Are you using the layer slider? The links or resources above are actually used by the Layer Slider plugin. If you are not using it, you can disable the plugin from the Enfold > Layout Builder > Integrated (Bundled) LayerSlider Plugin drop down, select the second, third or fourth option.
Best regards,
Ismael
Hi,
Thank you for the info.
The privacy & cookie option is actually blocking the Google fonts or preventing it to load because of the selected option in the Enfold > Privacy & Cookies > Cookie Handling > Default Cookie Behavior settings. Users have to accept the cookies first and manually allow external services including the fonts using the privacy toggles in the modal popup window. If you want the fonts to load immediately without the user consent, you can set the Default Cookie Behavior settings to the first or second option.
Best regards,
Ismael
Hey PaulSkelton,
Thank you for the inquiry.
The site contains a very old version of the theme which is no longer compatible with the current version of WordPress. You have to update the theme manually to version 4.9.2.1. Please check this documentation for more info on how to manually update the theme via FTP.
// https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp
Best regards,
Ismael
Hey slsmart,
Thank you for the inquiry.
The content of the loaded items contain a lot of line breaks or br tags for some reason and the shaking is due to the load more button, which has been fixed in later versions of the theme. The site is currently using a very old one. Please update the theme from version 4.7.4 to the latest version 4.9.2.1, and make sure to toggle or temporarily disable the Enfold > Performance > File Compression settings afterwards.
Best regards,
Ismael
Hey Randy,
Thank you for the inquiry.
The plugin might be detecting the default background of the html element which is currently set to #282b2e. You can override it by using this code in the Quick CSS field or in the child theme’s style.css file.
html, #scroll-top-link, #av-cookie-consent-badge {
background-color: #ffffff;
}
Please make sure to toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css.
Best regards,
Ismael
Hi,
Thank you for the update.
You have to install the extension WPML String Translations and use the default WPML Translation Editor option, and avoid duplicating the page. Please check the following link for more info about translations using WPML and the Advance Layout Builder.
// https://wpml.org/documentation/theme-compatibility/enfold/
Best regards,
Ismael
Hi Guys, making yet another site with Enfold. In this case I want to have a side menu like on the Enfold Photography demo which I have loaded. So I have a few questions. I have a layerslider on the top of the homepage implemented with a shortcode so I can have it in a container. I notice it centers in the space available. But when the browser is pulled tighter width wise the slider goes behind the side menu and gets cut off. So How can I have the slider (and other content for that matter) align left with some padding beside the side menu and have the slider center inside the container?
And … how can I make the side menu less wide?
Thanks, if this is incompatible I’ll rethink things and use a top menu.
Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.
Best regards,
Mike
Hi
The layout builder is not displaying or working correctly. Code is being randomly displayed in the layout builder and I am unable to make any changes.
ReinaGuest
Hi,
The problem was solved here: https://kriesi.at/support/topic/theme-update-enfold-4-9-1-dev-1/?avia_support_contact=avs_623ad3ea035ac2.75892216_1345629
Because of the previous problem I changed the post category Fotografie into Foto and I did the same with the tags as you advised.
I added a new Portfolio item – Bloemen into the Head category Natuur but it does not show in the right sidebar on pages..
I did select all the categories in the Portfolio Grid, and in Enfold Child I selected the right sidbar.
On the page Foto’s I selected the Sidebar Pages too….
Did I forget an action or is it still not working correct?
Lisa Seager
This reply has been marked as private.
hi enfold team
we tried to add the new GA4 analytics tag to the tracking-code area for google analytics in the theme-options.
we use an enfold child theme (wordpress: 5.9.3, enfold: 4.7.4, enfold child: 1.0 )
we tried to use both, the whole tracking code (gtag.js) and the mess-id (G-XXXXXXXXXX) but it does not work. there is no connection to our google analytics account for the website – no dato available.
please be so kind and provide a solution for us
kind regards,
axel aka yattsu from FOXS
Hi Vincent,
The purchase code seems fine. In order to receive updates, you will have to generate a token though. Please refer to this: https://kriesi.at/documentation/enfold/theme-registration/
Best regards,
Rikard
Hi Jochen,
Great, I’m glad that we could help you out, and thanks for the update. I’ll close this thread for now then, please open a new thread if you should have any further questions or problems.
Best regards,
Rikard
When Enfold is active along with GiveWP + Events Calendar/Pro + WooCommerce, the AVIA Builder elements post slider, magazine, blog posts, grid layout failt to render entirely.
Hey bauchope,
Thanks for the login details. Could you try updating the theme to the latest version (4.9.2.1) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.
Best regards,
Rikard
Hey daves1997,
Please try the following in Quick CSS under Enfold->General Styling:
ul.pricing-table {
border: 10px solid black;
}
li.avia-heading-row {
border-bottom: 1px solid black;
}
Best regards,
Rikard
Hi,
today I installed the WPML plugin in my Enfold website. When I tried the plugin on my home page, I noticed that a lot of formatting (e.g. spacing between elements or width of columns) is lost.
Is this a known problem or am I doing something wrong?
Thomas
Vincent LombardGuest
Hi,
We are hosting a website developed bay a freelancer ( (Email address hidden if logged out) ).
“Your current Parent Theme (Enfold) Version Number is 4.5.5”
It seems that the registration key that he has transmitted to us doesn’t work (I don’t know if it has worked one day).
I assume this is an old version of enfold (4.5.5) and it has never been updated.
How can I check if his purchase is valid ?
The purchase code he gived to us is in the other field
Vincent LOMBARD./
I used wp-optimize to remove transients. I do not have a secondary cache plugin on the two sites that I tested this on. I disabled the enfold performance compression. opened the site in a new browser to ensure it all cleared. I am still having the same issue on both sites I tested, I did not try any others.
Hi MCRITsl,
There is no problem with permalinks in the current version of the theme. I’m not sure what you mean by compatibility between the two versions, but if you are worried about things breaking, then I would recommend that you update on a staging site first.
The update to 4.9.x has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/
If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/
Best regards,
Rikard
Hi,
thanks for the advice – the Query Monitor was indeed very helpful. I can now see that there are two cURL timeouts that cause the delay – see screenshot below:

My best guess would be that the requests in question (https://repository.kreaturamedia.com/v4//data/ls-wp/ respectively https://repository.kreaturamedia.com/googlefonts/fonts.json coming from enfold/config-layerslider/LayerSlider/assets/classes/class.ls.remotedata.php) can’t pass our proxy server although I’ve set the proxy in the wp-config.php and the site seems to be able to connect wordpress.org or the WordPress plugin repository. Do you have any more ideas on this?
Kind regards,
Christian
Lately we have been experiencing issues with the WordPress – Enfold theme (version 4.4) permalinks. We would like to confirm that permalinks work properly with Enfold version 4.9.2.1, WordPress 5.9.3, Linux, Apache and PHP 7.4.28
Also, we would like to know the degree of compatibility between version 4.9 of Enfold and the currently installed 4.4, since our idea is to migrate the whole content to Enfold newest version.
Regards