Hi,

Great, I’m glad that Mike could help you out. I’ll close this thread for now then, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

Hey eXtremeHosting,

Which version of the theme are you running? If it’s not 4.9.2.3, then please update to that: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update. If you should need any further help, then please post admin WordPress login details in private, and let us know how to reproduce the problem.

Best regards,
Rikard

Hi,

Your security plugin might be blocking the update, please try to install and configure this plugin: https://envato.com/market-plugin/

Adding columns in the toggles is not possible with the Layout Builder, but you can try to manually copy shortcodes if you enable debug mode: https://kriesi.at/documentation/enfold/intro-to-advanced-layout-builder/#debug-mode

Best regards,
Rikard

Hi,

Thanks for letting us know, I’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

Hi,

Please try to follow this in order to register your theme license, and to generate a token for the theme backend: https://kriesi.at/documentation/enfold/theme-registration/

Best regards,
Rikard

Hey Fred,

We don’t have any purchase records unfortunately. Who bought the theme license for you? I would recommend that you try to reach out to that person first of all.

Once you have access to the theme files, then the update to 4.9.x has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/
If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/

Best regards,
Rikard

Hi,

Great, I’m glad that Mike could help you out. I’ll close this thread for now then, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

Hey fredirain,

Thank you for the inquiry.

Those are custom element templates in the Advance Layout Builder. Where did you actually see these URLs? Please provide a screenshot or post the login details in the private field.

// https://kriesi.at/documentation/enfold/custom-element-templates/

Best regards,
Ismael

Hi,

Sorry about that. For some reason, I integrated a WordPress function in a Javascript file, must have been confused for a moment. Please look for the same line, then replace it with the following code.

$scoll_target_offset = 100;

if(/Android|webOS|iPhone|iPad|iPod|BlackBerry|IEMobile|Opera Mini/i.test(navigator.userAgent)){
    $scoll_target_offset = 10;
}

$('html:not(:animated),body:not(:animated)').animate({scrollTop: scoll_target - $scoll_target_offset},200);

Please make sure to toggle or temporarily disable the Enfold > Performance > File Compression settings after modifying the file.

Thank you for your patience.

Best regards,
Ismael

Hey Veronika,

Thank you for the inquiry.

You can use any elements such as magazine, blogs posts or masonry elements to display related entries. Just select the same category as the current post and make sure to set Content > Filter > Offset Number to the second option to disallow duplicate post.

You can also use this filter in the functions.php file.

/*
Removing duplicate blog post (Blog post element must not have offset activated)
*/
add_filter('avia_post_slide_query', 'enfold_customization_query_custom');
function enfold_customization_query_custom( $query ) {
    global $post;
    if ( is_single() ) {
        $query['post__not_in'] = array($post->ID);
    }
    return $query;	
}

Best regards,
Ismael

Hey Mike1050,

Thank you for the inquiry.

Which specific cookies are you trying to block? You can adjust the Default Cookie Behavior settings in the Enfold > Privacy & Cookies > Cookie Handling panel. The third and fourth option in the behavior settings should disable all external cookies including maps, youtube and more.

Best regards,
Ismael

Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

Hi,
Glad Rikard could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

Hey Mabludo,
There should not be anything special that you need to do, your license should not be registered to a specific domain, but it can’t be checking for updates from multiple domains, so as long as you only have it installed on one domain you will be fine.
If you have built a site for a client on your domain with your license, you can import it to your client’s domain and remove your license token from Enfold Theme Options ▸ Theme Update ▸ Enter a valid Envato private token then have your client purchase a license and enter their license token instead.

Best regards,
Mike