Hey carlosa98,
We would not recommend importing a new demo on your site, as it will overwrite your current settings. It is best to create a second test site on your webhost or a localhost install, and then use the Avia Layout Builder Debugger to copy the page code to your live site and delete the elements that you don’t want.
Note that copying the page this way will not also copy the images, but you can always add your own images later.
Best regards,
Mike
Hi,
Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.
Best regards,
Mike
Hey extraeyes,
The old version 5.6.6 will not automatically update, to update your version of Enfold you will need to download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New

after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue

then you will see the Theme updated successfully message.

For your other issue see this post.
Best regards,
Mike
Hi Rikard,
Thanks for checking and for the quick feedback.
I’ll get in touch with my hosting provider (Hostinger) to investigate the 503 server error. In the meantime, I’d be happy to try a manual import of the demo.
I’m specifically interested in the “Enfold Construction” demo — including homepage, layouts, styling, and sample content to speed up the setup.
Let me know what files or steps I need to follow for the manual import, and I’ll proceed accordingly.
Thanks again for your support!
Best regards,
Tommaso (tomfon87)
Hi
I would like some help achieving a design with Enfold.
I am trying to create the diagonal split like in the link below
Keep up the great work
Thanks in advance
I’m currently building my website using one of the Enfold demos. I’ve seen a section/element in a different Enfold demo that I’d like to add to one of my existing pages, but I don’t want to import the entire demo and overwrite my current content or settings.
Is there a recommended way to copy a specific section or element from another demo and add it to my current page? If so, could you provide step-by-step instructions for doing this safely?
Thank you for your help!
As suggested, I uploaded the child theme, and I have two issues. UPDATE: AFTER I TYPED BELOW, I NOTICED THIS: No updates are available. You are running the latest version! (5.6.6). I JUST UPLOADED A FRESH CHILD’S THEME.
AND THIS HAPPENED – Checkout — Inactive Maintenance Mode Page (Change), Inactive Custom 404 Page (Change), Inactive Custom Footer Page (Change), Checkout Page
on the page it says: This page is selected to be displayed as maintenance mode page but is not active at the moment. (Set in Enfold » Theme Options). (Change) – I AM NOT SURE WHERE I CAN CHANGE THIS.
thank you!!!
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This topic was modified 10 months, 1 week ago by
extraeyes.
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This topic was modified 10 months, 1 week ago by
extraeyes.
Hi Ismael,
thank you for your help! :) I suspected it had something to do with Ninja after reading this threat: https://kriesi.at/support/topic/theme-editor-option-under-appearance-has-disappeared-in-enfold-4-8-2/. But perhaps there is a completely different reason for this. I provide login data and a screenshot in the private field.
Kind regards,
ebenanders
Dear Support Team
I am having massive problems with the ENFOLD update on the website: secaro.org. I have already tried various things (Envato market…), but unfortunately the update is not possible. I always get the following error message:
“Downloading the update from https://marketplace-downloads.customer.envatousercontent.com/files/637407377/enfold.zip?response-content-disposition=attachment%3B+filename%3Dthemeforest-pldVubfe-enfold-responsive-multipurpose-theme-wordpress-theme. zip&Expires=1748499630&Signature=Gvg6fab5MDNPonqRbAWeWX04Q0HonuGDE~6JEaeg~7wmf9FKWtI~pZ80-2vVPIeBxr~QAnuBYGcRo4kw5w5f~3dl0kt55lKqAPxj2XuVGAAQXb3WmEbVeo- ZctuCQV6fKOTkKrjkWLKzHYmC5gAGA6biHiHc5ZMW1JkZlgVZeI5tyqHCenHuOSNSglvY3yZRhl5hDl7k-MZBWRSmnj5pQ33~pnF7oVSfj-xqvZ2robrCf6X2mmyCdBkh7iViFVB6iTUFLuu5g0fMAGNNr4l03YkL46TBWvJCiaR0QmVEagGxgpEjwcdx4vW- VxTJ4NI8KxQN56puuWisNJO0niKFImwldJBBCdvLZM6nLG9zm2gtCcCuBTV6xCXlIxvzal2I3OZNsSe5FFUNg89ZFPXw1E~bvod1GbqrqnZJMFHOPX409RNOwUULAGo0VDYVS77EUN35bXqFYNQXV6xWDqjR8N1KqaAK- 1Ufg6~goECycbOXfo1zIypMEBMomqMw4TGv06xRYZHIBy~1sFkAATCfAmbXaG1mk1M7foTE96ZBJlKNhUO5qwtDJmw91mXM0q7X0Yba2IdLQkFl~FtunkCi- DFxUEOzNn5IqfV4ACAySNJtGZODZAjx1qivIRlFaiKsizhoUMWRlfZjmU1xya35X4o32Lgi517G0GFmld~XpxLE_&Key-Pair-Id=APKAJRP2AVKNFZOM4BLQ …
Unpacking the updated version …
An error occurred while updating Enfold: The file could not be copied. enfold/lang/nn_NO.mo”
What can I do?
Best regards Diana
Hey Shari,
Thank you for the inquiry.
The arrows are there but they are barely visible because the background is transparent due to this css code.
#top .avia-slideshow-arrows.avia-slideshow-controls a {
background: #fff0 !important;
}
You can either remove the modification or add this code in the Enfold > General Styling > Quick CSS field.
#top .avia-slideshow-arrows.avia-slideshow-controls a {
background: #a6a6a6 !important;
}
Best regards,
Ismael
Hey blinddrop,
Thank you for the inquiry.
Did you select the page to be displayed as the blog page in Enfold > Theme Options? Please provide the login details in the private field so we can check the issue further.
Best regards,
Ismael
Hey ebenanders,
Thank you for the inquiry.
This mostly depends on the option selected under Enfold > Privacy & Cookies > Cookie Handling > Default Cookie Behavior. The first and second options are more permissive in how they block or limit certain cookies or features, so even without user consent, elements such as Google Maps, fonts, or contact forms using reCAPTCHA and other features that rely on cookies will still work on page load when these options are selected.
The third and last options are more strict, completely blocking all third-party cookies or preventing native features from functioning until user consent is given.
Hope this clear things up a bit.
Best regards,
Ismael
Hey krisknap,
Thank you for the inquiry.
Have you tried to toggle or temporarily disable the Enfold > Performance > File Compression settings?
Please provide the site URL and login details in the private field so we can check the issue further.
The script below is responsible for the cookie consent behavior and functions.
— enfold/js/avia-snippet-cookieconsent.min.js
— enfold/js/avia-snippet-cookieconsent.js
Best regards,
Ismael
Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.
Best regards,
Mike
Hi,
Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.
Best regards,
Mike
Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.
Best regards,
Mike
Hi Mike,
thanks for your helpful input. Finally (after weeks and at least in the second wave days) solved!
DONE
It’s an issue that causes WP Rocket and can be fixed with a small setting. Details: With this icon display odyssey, I initially thought it was an icon set that can´t no longer used (Enfold notice). Then I contacted support here. Then I go in support with the developer of the plugin that stores fonts locally in compliance with GDPR. And thanks to this notice with WP Rocket – that was the deciding factor.
You have the same trouble?
Use this line in the browser to test: https://www.your-url.com/?no_wprocket=1
If you didn´t see any trouble with the icon font = > issue caused by WP Rocket.
This issue is related to the Remove Unused CSS feature. In some cases, icon fonts can get mistakenly excluded during the Used CSS generation process, which causes icons to disappear.
To resolve this, please add this to the File Optimisation / CSS safelist: (.*)social_bookmarks(.*)
Hi,
Glad that Rikard could help you sort this out, shall we close this thread now? If you have any further questions you can always create a new thread and we will gladly try to help you. Thank you for using Enfold.
Best regards,
Mike
Hi, please ask your programmers: There MUST be solution! What about using something like wp_nav_menu put it in an array and create a shortcode from there? Enfold itselfs uses this to create menues so why shouldn’t it be possible to create a shortcode with a menu?
Thanks
Hi,
Thanks for the update. Maybe you bought the theme licenses using a different account? If you need further help with that, then please reach out directly to Themeforest support as we cannot help you out with license problems. Once you have access to the theme files, then please follow this in order to register your license: https://kriesi.at/documentation/enfold/theme-registration/
Best regards,
Rikard
Here is the link where i import your Enfold Demo, the “Feature” section does not show up.
Hello Mike,
thank you for your kind reply. I have never installed a new update of Enfold before and unfortunately, I’m still using the old version 5.2.1.
On the theme-forest-website, under the “Downloads” tab in my account, I see the message: “You haven’t bought anything yet. Discover the most popular items available or browse our hottest new items.”
I have already purchased two Enfold licenses but don’t know how to update them.
I kindly ask for your support and information on how long I can continue to use this great support service from you. As an absolute beginner, I truly appreciate your help.
Best regards
Andrea
I’m on 7.1 and wordpress 6.8.1 (dev site: https://tssdevsite.xyz/)
I was remiss in updating my site, everything worked on wordpress 6.7.1 and enfold 5.7 (prod site: https://www.thestrapsaver.com/)

How can I fix this? Please be as clear as possible, I’m not very good at this :)
Hi there,
I have a fresh install of WordPress on my site: https://evolve.oladigital.com.au/
I have downloaded x11 layout builder templates and the theme settings file from the old site, https://evolveelc.com.au/ to upload to the new site.
For the theme settings, it has allowed me to upload and given me the success message and refreshed the page, but no settings appear. I’ve tried multiple times with the same result.
The layout builder templates file will upload, but I receive the warning ‘Illegal file was uploaded. No templates were added.’
I’m unsure what’s going wrong as both files were downloaded from an up to date website with Enfold installed.
Thanks
Hey Aron,
There are js errors coming from the file in private. You could try deactivating file compression under Enfold->Performance to see if that helps.
Best regards,
Rikard
Hi,
If you have questions outside the current topic, then please open a new thread.
Best regards,
Rikard
Hi,
Great, I’m glad that Mike could help you out. We’ll close this thread for now then, please open a new thread if you should have any further questions or problems.
Best regards,
Rikard
I’m currently using the latest version of Enfold, and while the mobile layout renders correctly across most devices, I’m encountering an issue where embedded forms are not displaying properly in Firefox and Safari. The layout either breaks or the form fields are missing entirely. The same forms work as expected in Chrome.
Has this been addressed in the most recent Enfold update, or is there a known compatibility issue with form rendering in these browsers? Any insight or recommended CSS/JS overrides would be appreciated.
Thanks in advance.
When i download and import the Enfold Classic Demo, the Feature page is not able to showup like the link below:
More important, I want to make a function like the sidebar with many options to click same as that Feature Page. How can i do it
John YatesGuest
Hi Folks
Not looking for support or even a response on this – just logging something for your interest in case it has not come to light from any other source.
We have a licence for Enfold and sometimes sign-up for the support when critically required but we don’t currently have support cover.
However, we have discovered an issue which appears in Enfold 6.0.9 and 7.1.
Issue description.
On product category pages the links for Sort By: and Display: don’t function – the links are not active as links i.e. the hand doesn’t appear – although the text is suitably highlighted when mouseover.
Screenshots below:
1 & 2 – of the code shown when using inspect working and not working versions (sadly can’t remember which is 1st or 2nd – sorry)
3 – composite of working (version 6.0.8) left and non-working (version 7.1).
Hope that this provides something of value to you.
If not thanks anyway for taking the time to read it. As we don’t have support no response is expected or needed. We’ll keep trying new Enfold versions until it is fixed or we are forced into getting a 6month slot of support for this (or some other) reason.
Regards
John