Hi Luca,

Please open a new thread and include WordPress admin login details in private, so that we can have a closer look at your site.

Best regards,
Rikard

Hey Nath,

Thank you for the inquiry.

The automatic demo import in the dashboard does not work correctly with OVH hosting. You will need to download the demo XML files and upload them manually to your server via FTP. For more info, please check this link: https://kriesi.at/documentation/enfold/import-demos/#how-to-manually-import-a-theme-demo

Best regards,
Ismael

Hi,

You may need to directly modify avia_woocommerce_cart_dropdown function in the themes/enfold/config-woocommerce/config.php file or override it in your child theme. Remove the av-cart-counter and the dropdown widget.

Best regards,
Ismael

Hi,
Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

#menu-item-shop .av-cart-counter,
#menu-item-shop .dropdown_widget_cart {
	display: none !important;
}

After applying the css, please clear your browser cache and check.

Best regards,
Mike

Hey Brixton4G63T,
1: please see this thread for tabbing to the cookie banner buttons, this may not seem intuitive, so perhaps you will want to try a cookie bar plugin like Borlabs.
2: this can be achieved with a plugin, I don’t believe there has been a feature request for this.
3: this has a open feature request, please follow up in that feature request.
If you would like to request these features the Dev Team has opened a new Github Feature Request for users to place requests and follow them as the Dev Team reviews them.

Best regards,
Mike

Hi,
Glad Rikard could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

Hey Frank Karau,
Unfortunately, you can not automatically update v4.7.1 to v7.1 because of how Envato (Theme Forest) changed the update process a few years ago.
You will need to manually update following the steps below.
We also can not create licenses due to our exclusive contract with Envato.
Envato will also not transfer licenses from one account to another, this situation occurs when a developer purchases their client licenses in his account instead of having the client create an account.
You will need to purchase a new license. The upside to this is that by purchasing a new license you will also get 6 months of support on our forum to help with any issues. I recommend upgrading to a full year of support for just a little more.
I
To update your version of Enfold you will need to download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New

after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue

then you will see the Theme updated successfully message.

While we don’t expect any issues with the update, we do recommend creating a full site backup in your webhost panel, not a plugin, just in case.

Best regards,
Mike

Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

Hi,
Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

#av-burger-menu-ul li.av-show-submenu > a > .avia-menu-text {
	color: blue;
}
#av-burger-menu-ul li.av-show-submenu > .sub-menu > li > a > .avia-menu-text {
	color: yellow;
}
.html_av-submenu-hidden #av-burger-menu-ul .av-submenu-indicator:before {
	color: yellow;
	font-size: 20px;
}
#top #wrap_all #av-burger-menu-ul .menu-item-2846 {
	font-size: 12px !important;
}

Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.
After applying the css, please clear your browser cache and check.

Best regards,
Mike

Hi,
When I check your site, it looks like you have the preloader enabled, this is why the site is white with a spinning icon for a few seconds, you can disable this in the theme settings. Enfold Theme Options ▸ Page Preloading
When I check your page with Safari on a Mac the background video is working for me.
I do see this console error only in Safari: Unhandled Promise Rejection: AbortError: The operation was aborted. but it doesn’t keep the video from playing for me. I found this stackoverflow thread about the message.

Best regards,
Mike

Hi,
Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

@media only screen and (max-width: 767px) { 
.responsive #top.home #wrap_all #av_section_3 .flex_column.av_one_third {
	width: 31%;
  margin-left: 6px;
}
}
 @media only screen and (max-width: 500px) { 
 	#top.home #wrap_all #av_section_3.main_color .flex_column.av_one_third h3 {
    font-size: 0.6em;
 	}
 }
 @media only screen and (min-width: 501px) and (max-width: 767px) { 
 	#top.home #wrap_all #av_section_3.main_color .flex_column.av_one_third h3 {
    font-size: 0.9em;
 	}
 }

After applying the css, please clear your browser cache and check.

Best regards,
Mike

Hey laptophobo,
Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

@media only screen and (max-width: 767px) { 
#boxed-menu.av-border-cells .flex_cell {
    border-bottom: 1px solid #fff;
    border-left: none;
}
}

After applying the css, please clear your browser cache and check.

Best regards,
Mike

Hi,
Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

Hi,
Glad Rikard could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

Hey egouldmedia,

Please try the following in Quick CSS under Enfold->General Styling:

@media only screen and (max-width: 767px) {
#footer div .av_one_third {
  margin-left: 0;
  width: 100%;
}
}

Best regards,
Rikard

Hi,
Glad Rikard could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

Hi,

Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

Hi,

Please try to overwrite your current installation via FTP: https://kriesi.at/documentation/enfold/install-enfold-theme/#ftp-install

Best regards,
Rikard

Hi,

Thanks for the update. Did you follow this? https://kriesi.at/documentation/enfold/theme-registration/

Best regards,
Rikard

Hi,

Thanks for the update. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

Hey Pavel,

If you have access to the Themeforest account which was used to purchase the license in question, then you don’t need to purchase anything. You would have to register your theme license in order to receive updates though: https://kriesi.at/documentation/enfold/theme-registration/

Best regards,
Rikard

Hi,

Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

Hey bemodesign,

Please try the following in Quick CSS under Enfold->General Styling:

@media only screen and (max-width: 767px) {
  #top .isotope-item.special_av_fullwidth .av_table_col .entry-title {
    font-size: 24px;
  }
}

Best regards,
Rikard