Hi,

Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

Hi,

Will that happen wherever Masonry appears?

Yes, for some reason, it executes a function intended for Woocommerce. Try editing the file at enfold/config-templatebuilder/avia-shortcode-legacy/av-helper-masonry.php and look for the following code around line 1273:

if ( function_exists( 'WC' ) ) {
	avia_wc_clear_catalog_ordering_args_filters();
	$avia_config['woocommerce']['disable_sorting_options'] = false;
}

Replace it with:

if ( function_exists( 'WC' ) && ! class_exists( 'BigCommerce' ) ) {
	avia_wc_clear_catalog_ordering_args_filters();
	$avia_config['woocommerce']['disable_sorting_options'] = false;
}

Let us know if the issue persists.

Best regards,
Ismael

Hi,

Thank you for the update.

We tried capturing a short video of the page and only then we are able to reproduce the issue. What happens if you temporarily disable the Enfold > Performance > File Compression settings and the cache plugin? Did you install compression plugin or any performance-related extensions?

Best regards,
Ismael

Hi,
Glad we were able to help, I don’t know of other effects, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

Hi,

Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

Hey love2web,

Please try the following in Quick CSS under Enfold->General Styling:

div.comment-entry {
  display: none !important; 
}

Best regards,
Rikard

Hi,

Thanks for the update. Are you sure that you are installing the correct file? The zip file that you download from Themeforest might have to be unpacked on your local machine, then select to install enfold.zip located inside of the unpacked directory.

Best regards,
Rikard

Hi,

Thank you for the update. You may need to toggle or temporarily disable the Enfold > Performance > File Compression settings. If it’s still not working, please provide the login details in the private field so we can inspect the elements.

Best regards,
Ismael

Hi,

Thank you for the update.

In enfold/config-templatebuilder/avia-template-builder/php/class-save-buildertemplate.php file, the aviaSaveBuilderTemplate methods have a permission check that only allows users with the edit_posts capability to interact with the builder templates.

if( ! current_user_can( 'edit_posts' ) )
			{
				die();
			}

Please make sure that the Editor role has the capability to “edit_posts”.

— https://wordpress.org/documentation/article/roles-and-capabilities/#edit_posts

If the issue persists, post the login details for an admin and editor account in the private field so we can check the issue further.

Best regards,
Ismael

Hey connect4consulting,

Thank you for the inquiry.

You can add this css code to adjust the mobile menu breakpoint.

@media only screen and (max-width: 1366px) {
  .responsive #top .av_mobile_menu_tablet .av-main-nav .menu-item {
    display: none;
  }

  .responsive #top .av_mobile_menu_tablet .av-main-nav .menu-item-avia-special {
    display: block;
  }
}

Please make sure to toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the code.

Best regards,
Ismael

Hey NMDahl,

Thank you for the inquiry.

The site is not using the Enfold theme. We also tried logging in, but the account information provided in the private field is invalid. Did you switch to a different theme?

Best regards,
Ismael

Hi,

Kurze Info: Unter Enfold gibt es eine zweite Optionsseite: “Theme Extensions”. Dort befindet sich ein Tab “Accessibility”. Vielleicht hilft Euch dieses weiter.

Best regards,
Günter

Hi,

Thanks for the update. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

Hi,

Great, I’m glad to hear that you found the cause of your problem.

PS. We just bought new version of Enfold since the old one didn’t activate anymore thanks to the changes in validation. It is not very nice that basic parts of the theme just doesn’t work.

What exactly is not working? If you haven’t registered your theme license, then refer to this: https://kriesi.at/documentation/enfold/theme-registration/

Best regards,
Rikard

Hi,

Thanks for the update and feedback, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

Hey a_edemirci,

Thank you for the inquiry.

You can add this css code to hide the default image overlay.

#top .image-overlay {
    display: none !important;
}

Make sure to toggle or temporarily disable the Enfold > Performance > File Compression settings afterwards.

Best regards,
Ismael