Viewing 30 results - 23,011 through 23,040 (of 244,505 total)
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  • Hi Natacha,

    We’re glad that Rikard could help you :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    #1365057

    Hi,
    Thank you for your question but unfortunately, this is not an option for the native Enfold contact form. Our contact form was designed to be a basic starter as a contact form with the expectation that advanced users would use one of the many plugins, such as Contact-Form-7.
    Over the years our form has vastly improved, but we have not been able to devote the time needed to it as Contact-Form-7 has to their plugin.
    I would recommend using Contact-Form-7 as they have a great product with many addons from independent developers.
    We have many ideas we want to include into our native Enfold contact form, but currently there are also many other elements that we need to address.
    Thank you for your understanding.

    Best regards,
    Mike

    #1365054

    Hi,
    Glad to hear this helped you move your project forward, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    #1365053

    Thank you for the reply.
    However, I might not have explained myself well.

    Currently in our “old” website we use Contact-Form-7, where our internet lead can send us notification to reach out.
    An email will be triggered to the client as well to us.

    In the footer of the email we receive from Contact-Form-7, there are some tracking information similar to the following:

    — Tracking Info — The user filled the form on: https://www.edi2xml.com/edi2xml-the-edi-to-xml-converter/ The user came to your website from: https://www.edi2xml.com/blog/4-challenges-of-edi-and-drop-ship-in-ecommerce/ The user’s landing page on your website: http://www.edi2xml.com/blog/4-challenges-of-edi-and-drop-ship-in-ecommerce/ User’s IP: 37.139.53.21 User’s browser is: Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36

    That information is collected by the plugin called “Contact Form 7 Leads Tracking”.

    How can we achieve the same result with the native Enfold contact form ?

    #1365043
    blaisen
    Participant

    I’ve noticed an odd phenomenon with theme updates, and it’s fairly recent. I am using Enfold on a number of sites and I found that nearly every Child theme install was saying that the current version of Enfold was installed – but it was not the current version at all. In fact on many of them, Enfold was still at version 4.x. Tokens are in place and validated, but when I tried to “Check Manually” it didn’t work, instead forwarding me to the WordPress Updates page with no mention of Enfold needed an update. So instead of running the updates through the theme, I had to FTP install the latest versions.

    Currently all themes are up to date but this is a cause for concern as recently I’ve had hackers targeting older themes – particularly avia. The most recent brute force attack was on ‘avia-element-paging’ on a theme that was still in version 4.x.x. Though they did not succeed this time, I fear for the future if Enfold does not alert the need for an update.

    Below is a sample of these recent attacks: September 13, 2022 11:48pm 88.214.25.5 (Germany) Blocked for SQL Injection in POST body: avia-element-paging = 24%’ UNION ALL SELECT NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL#
    September 13, 2022 11:48pm 88.214.25.5 (Germany) Blocked for SQL Injection in POST body: avia-element-paging = 24%’ UNION ALL SELECT NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL#
    September 13, 2022 11:48pm 88.214.25.5 (Germany) Blocked for SQL Injection in POST body: avia-element-paging = 24%’ UNION ALL SELECT NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL#
    September 13, 2022 11:48pm 88.214.25.5 (Germany) Blocked for SQL Injection in POST body: avia-element-paging = 24%’ UNION ALL SELECT NULL,NULL,NULL,NULL,NULL,NULL,NULL#
    September 13, 2022 11:48pm 88.214.25.5 (Germany) Blocked for SQL Injection in POST body: avia-element-paging = 24%’ UNION ALL SELECT NULL,NULL,NULL,NULL,NULL,NULL#
    September 13, 2022 11:48pm 88.214.25.5 (Germany) Blocked for SQL Injection in POST body: avia-element-paging = 24%’ UNION ALL SELECT NULL,NULL,NULL,NULL,NULL#
    September 13, 2022 11:48pm 88.214.25.5 (Germany) Blocked for SQL Injection in POST body: avia-element-paging = 24%’ UNION ALL SELECT NULL,NULL,NULL,NULL#
    September 13, 2022 11:48pm 88.214.25.5 (Germany) Blocked for SQL Injection in POST body: avia-element-paging = 24%’ UNION ALL SELECT NULL,NULL,NULL#
    September 13, 2022 11:48pm 88.214.25.5 (Germany) Blocked for SQL Injection in POST body: avia-element-paging = 24%’ UNION ALL SELECT NULL,NULL#
    September 13, 2022 11:48pm 88.214.25.5 (Germany) Blocked for SQL Injection in POST body: avia-element-paging = 24%’ UNION ALL SELECT NULL#

    #1365041

    In reply to: Discount

    Hey Jacobus,

    Thanks for using Enfold :-)

    We can’t give out discounts to individual customers unfortunately, but there’s usually a sale around black friday. Most users in your situation usually let their customers shoulder the cost for the theme license.

    Best regards,
    Rikard

    #1365033

    Hi,
    Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    #1365030

    Hi,
    Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    #1365028

    Topic: Discount

    Jacobus
    Guest

    Hi there,

    I build websites for clients of mine on a regular basis. Maybe about 10 per year. Lately I have been using only your theme Enfold, I have bought 15 licenses by now and the 16th one I am about to buy.

    Can I get a discount as a website builder or do I have to keep paying the full amount each time?

    A warm regards,

    Jacobus

    Hey volpagirl,

    Please try the following in Quick CSS under Enfold->General Styling:

    .main_menu {
        height: auto;
    }

    Best regards,
    Rikard

    #1365007

    Hi angereichert,

    We’re glad to hear that :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    #1365006

    Hi Patrick Lenormand,

    Thanks for purchasing Enfold!
    Can you post your purchase code in private content?
    Here’s how you can get your purchase code:

    Best regards,
    Nikko

    #1365004

    Hey pecheney,

    I believe you are referring to this post: https://kriesi.at/support/topic/bug-in-enfold-for-woocommerce-prduct-images/
    You can add the code in functions.php of your child theme.

    Best regards,
    Nikko

    #1365001

    Hi Erich,

    You are welcome! :)

    For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/

    If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

    Enjoy the rest of your day!

    Best regards,
    Yigit

    volpagirl
    Participant

    Hello

    We’ve got a site that has a lot of avia toggle IDs on it with hyperlinks to documents. I’ve managed to isolate the potential cause of the hyperlinks not working (or working intermittently), but not sure on the fix.

    The issue seems to be caused by when the toggle link sits within the depth/height of the Nav Class Main Menu – fiddling on browser with the depth of the Padding seems to fix it, but not sure which stylesheet file this is coming from but the URL is:

    /wp-content/uploads/dynamic_avia/enfold.css?ver=6321be1a9511a

    Is there any over-ride code sort this happening so that links are clickable? Otherwise it’s coming across as an intermittent issue rather than a requirement to scroll sufficiently down the page in order for the link to work.

    Tricia

    #1364997

    Topic: Image wrong in preview

    in forum Enfold
    cultorum
    Participant

    Hello,
    I copied a page on my website and modified it. All seemed to work well last Friday, but when I came back to it on Monday, the background image in one of the colour sections that was shown in Preview was wrong. It was the image from the original page I had copied. The image is right in Advanced Layout Editor, and it is also right on the live web page. It is only when I look at the page via Preview that the wrong image is shown.

    I have cleared my browser cache and the server cache, but this hasn’t sorted the issue. Bluehost (the hosting company) have also done whatever they can. They say the issue is with Enfold. Can you help please? (I’m putting some links below for you to see the issue.)

    Thank you.

    #1364993

    Thanks Mike,

    as stated the site has already been moved / transitioned. Since the features are basically just shortcodes which get expanded, I’d say it should be possible to bring the image, slider and one or two other media-related functionalities over to the new theme or a separate plugin, don’t you think?

    Apart from that I’d consider it a pretty bad business model to basically bind website owners to Enfold because they lose functionality / introduce major problems due to the fact that Enfold uses stuff under the hood that is basically proprietary. Don’t get me wrong, no accusations here but I’d expect you guys to not take site owners hostage by making large portions of sites unusable due to the framework…

    Best,
    Stefan

    #1364992

    Hey droomagentur,
    As I understand your question, you have a site built with Enfold using the Advanced Layout Builder shortcodes and wish to move it to a new theme and convert the Advanced Layout Builder shortcodes to plain HTML.
    Unfortunately, there is not a way to do this, the Advanced Layout Builder is not a plugin in the Enfold theme, it is the core of the Enfold theme.
    Your best option is to leave the Enfold site active for SEO and recreate the new site on a staging site manually, once it is done you can remove the Enfold site and make the staging site active. There is no automatic or easy way to do this.

    Best regards,
    Mike

    #1364989
    JaimBateman
    Participant

    Hi,

    Like others, I recently have a problem with the featured product image in Woocommerce. The product image is set to be 450px wide, and uncropped. But now, when I create a new product, and upload a new picture for its featured image, it seems to automatically selects the shop_catalog size (450×450). But when, for this same product, I select an old picture that was already used for another, older, product, it selects the correct thumbnail (uncropped). That is even before saving the product ; I mean that when the media library window pops out, and the product image is loaded in the editor, the square thumbnail appears instead of the uncropped version.
    This only happens with newly uploaded pictures. And yet, I checked, the correct woocommerce thumbnail is generated in the system (I can find it when accessing the uploads folfer through FTP). It seems, for some reason, that when selecting a newlymade product image, the system cannot ‘find’ the yet-generated woommerce thumbails…
    I also tried to edit an old product, and it’s the same thing : whenever I try to upload a new picture, the shop thumbnail is automatically selected ; when I use old, already imported images, it selects the proper woocommerce thumbnail.
    Also, in the single product page front end, the product image is the correct one (uncropped woocommerce thumbnail), and not the square one.

    I have tried the solutions offered in others threads (notably https://kriesi.at/support/topic/bug-in-enfold-for-woocommerce-prduct-images/#post-1362307), to no avail so far. But the problem seems a bit different : for me, the catalog thumbnail, when I selected an old picture for it, was fine. It was only with a new picture that the square thumbnail appears. Hence, in my mind, the problem lies with the woocommerce catalog thumbnail generation…

    Any idea why that behaviour happens ?

    #1364981

    Hey Alex,

    Thanks for contacting us!

    Please add following code to Quick CSS field in Enfold theme options > General Styling tab

    
    @media only screen and (max-width: 989px) {
    .html_mobile_menu_tablet .header_color div .av-hamburger-inner, .html_mobile_menu_tablet .header_color div .av-hamburger-inner::before, .html_mobile_menu_tablet .header_color div .av-hamburger-inner::after {
      background-color: #fd8216;
    }}
    

    Best regards,
    Yigit

    #1364979

    Bonjour Mariano,

    Thanks for contacting us!

    You can simply save Enfold theme options or you can go to Appearance > Theme Editor and edit enfold/includes/helper-social-media.php file and replace the content with this one – https://raw.githubusercontent.com/KriesiMedia/enfold-library/master/temp_fixes/Enfold_5_1_2/includes/helper-social-media.php :)

    A fix will be included in upcoming version :)

    Best regards,
    Yigit

    #1364977

    Hi,

    Thanks for the update. We are glad that everything is working as expected now! :)

    For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/

    If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

    Enjoy the rest of your day!

    Best regards,
    Yigit

    #1364968

    Hey Oliver Ko,
    Thank you for your question, the Token field is not for the Theme Forest purchase code, it is for the Envato Token, Envato is the parent company of Theme Forest.
    Please see our documentation to create a Envato Personal Token and please not the specific permissions required.
    If you have trouble, many customers find the Envato market plugin easier to manage. (also linked in the documentation)

    Best regards,
    Mike

    #1364967

    Hey lennartvdb,
    Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    #1364965
    Oliver Ko
    Guest

    Hi, I just purchased the Enfold theme last week and installed it into a temporary site.
    However, when I try to authenticate and register the theme on the wp backend it shows the following:

    Last time we checked the token we were not able to connected to Envato:

    Purchases could not be accessed
    Username could not be accessed (needed for your information only)
    E-Mail could not be accessed (needed for your information only)
    Following errors occurred:

    Purchases: Your private token is invalid.
    username Your private token is invalid.
    email Your private token is invalid.
    Purchases: A problem occurred accessing your purchases. Unable to check for updates.

    I’m not sure why it’s not authenticating even though I inputted the purchase code from themeforest.

    #1364964
    Patrick Lenormand
    Guest

    Hi,
    I’ve just bought your Enfold Theme for a client and I am faced with 2 problems:
    – although the Enfold version is brand new (bought today), I have a problem with the accordion provided by the Avia Page Builder: the changes we make in the different sections of the accordion, although properly inserted (text or image), will not display at all in the page even after saving changes. I managed to insert an image in the first item of the accordion through Elementor, but it just won’t work with Avia Page Builder. Can you help?
    – second, and that’s why I’m lodging this request here and not in the support forum, I cannot access the support forum although I provide my name and password. It just won’t open. Could you help me solve that problem too?
    Thanks for your help

    #1364954

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    #1364947
    KateWebsite1
    Participant

    Hi Enfold Team,

    I have a slider of images on my homepage and it is flashing as it scrolls through the images. It only seems to happen in Safari. I haven’t seen it in Chrome. It does stop if I adjust the browser window size but I would like to permanently stop it from happening. Suggestions welcome!

    Thanks very much,
    Kate

    if you got ftp access – you can create your own shortcodes folder inside the child-theme folder – it is not a default folder.
    then place that snippet in the child-theme functions.php :

    ( i think we don’t need that snippet for that – but it is a basic snippet to replace parent theme alb elements )

    function avia_include_shortcode_template($paths){
      $template_url = get_stylesheet_directory();
          array_unshift($paths, $template_url.'/shortcodes/');
      return $paths;
    }
    add_filter('avia_load_shortcodes', 'avia_include_shortcode_template', 15, 1);

    If you copy an element from enfold>config-templatebuilder>avia-shortcodes to this folder it will replace the one in the parent and be used instead. You can also add new ones using the other shortcode elements as examples.

    and to be precise: if you put in a parent-theme ALB php file into that folder it replaces the parent theme file. ( the assets (css and js) files are loaded from the parent – because the path to load them are in the php files )

    because we only want to replace the script file from that ALB Element – i decided to go that way via another little snippet
    to unload parent script and load child-script ( i do not know if only uploading that js will work without doing this )

    function load_child_theme_headline_rotator_script() {
       wp_deregister_script( 'avia-module-rotator' );
       wp_enqueue_script( 'avia-child-module-rotator', get_stylesheet_directory_uri().'/shortcodes/headline_rotator.js', array( 'avia-shortcodes' ), false, true );
    }
    add_action( 'wp_enqueue_scripts', 'load_child_theme_headline_rotator_script', 100 );

    PS: refresh all cachings and delete expired CSS and JS files generated by the theme ( if you got merging on)

    #1364941

    In reply to: Move Logo and Add Text

    Ok next question

    I need to put a button into the logo area.

    I saw information on how to do it Here https://kriesi.at/documentation/enfold/add-button-elements-to-your-header/#toggle-id-2

    but this tutorial was only if you want the menu below the logo area.

    My client has the logo area below the menu, and the logo is justified to the left.

    How can I add a button on the right side of the logo area?

Viewing 30 results - 23,011 through 23,040 (of 244,505 total)