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AuthorSearch Results
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May 20, 2025 at 4:41 am #1484470
Topic: Help – Installed new Enfold theme and isn’t pulling through
in forum EnfoldNMDahl
ParticipantInstalled today – preview looks great but the live version it looks like the theme is missing.
May 19, 2025 at 5:53 pm #1484463In reply to: Barrierefreiheitsstärkungsgesetz (BFSG)
Hi,
Kurze Info: Unter Enfold gibt es eine zweite Optionsseite: “Theme Extensions”. Dort befindet sich ein Tab “Accessibility”. Vielleicht hilft Euch dieses weiter.
Best regards,
GünterMay 19, 2025 at 4:06 pm #1484451In reply to: Remove Video Image Overlay
Hi,
Thanks for the update. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardMay 19, 2025 at 4:05 pm #1484449In reply to: Burger menu not opening at all (Enfold 7.1)
Hi,
Great, I’m glad to hear that you found the cause of your problem.
PS. We just bought new version of Enfold since the old one didn’t activate anymore thanks to the changes in validation. It is not very nice that basic parts of the theme just doesn’t work.
What exactly is not working? If you haven’t registered your theme license, then refer to this: https://kriesi.at/documentation/enfold/theme-registration/
Best regards,
RikardMay 19, 2025 at 4:03 pm #1484448In reply to: Scrolled telephone text colour
Hi,
Thanks for the update and feedback, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardMay 19, 2025 at 10:57 am #1484439In reply to: Burger menu not opening at all (Enfold 7.1)
Hi, we already tried disabling all plugins, did not work (stated in the opening message). I also now have removed that old script from the Quick CSS.
So there is no any new solutions or options we haven’t already tried?
PS. We just bought new version of Enfold since the old one didn’t activate anymore thanks to the changes in validation. It is not very nice that basic parts of the theme just doesn’t work.
May 19, 2025 at 10:48 am #1484438In reply to: Scrolled telephone text colour
Thanks that worked perfectly. It is a shame that enfold does not have an option within the advanced settings to set text colour changes when pages are scrolled.
May 19, 2025 at 10:36 am #1484436In reply to: Paypal Button code changes
Not sure what you mean there. To be clear -I’m generating the code in Paypal. I then copy the code into the code tab on the WordPress page and initially it looks Ok. Then I change to the Visual tab and the button looks wrong. When i flip back to the code tab, extra lines of codes have been added. Word is not involved anywhere.
Here’s a test page -I’ve just pasted in the code from Paypal which should produce a single button with drop down options:

If I then click on the visual tab to see my button it doesn’t look right -I’ve got multiple button instead of a single one:

So I go back to the code tab and notice the code has changed -there are new ?select name=”os0″> lines before each menu choice which I haven’t put there.

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This reply was modified 9 months ago by
FFAlan.
May 19, 2025 at 9:41 am #1484430In reply to: strong tag don’t work
hi Rikard… ok… Here is the link to access…
in the first block of text on the home page, I tried to insert the strong tag in a sentence, but it doesn’t enlarge the text as it should… I did various tests in the enfold setting, but it doesn’t do anything.thank you for your help
May 19, 2025 at 9:28 am #1484428In reply to: Remove Video Image Overlay
Hey a_edemirci,
Thank you for the inquiry.
You can add this css code to hide the default image overlay.
#top .image-overlay { display: none !important; }Make sure to toggle or temporarily disable the Enfold > Performance > File Compression settings afterwards.
Best regards,
IsmaelMay 18, 2025 at 11:29 pm #1484417Same issues. Logo still shows left justified on desktop and on mobile view, the logo is over the top button. There must be code that is working against this. Below is my entire code if you can take a look and see whats wrong. I don’t have products either, so not sure why I have all this code.
I just need to fix these things and we are done with the website.
thanks for your help.product-sales-count {
font-size: 0.8em;
margin-top: 0;
top: -10px;
position: relative;
}/* TEXT SHADOW FOR – Fullwidth Easy Slider – Headline: */
.avia_transform .av_slideshow_full .active-slide .avia-caption-title,
.avia_transform .av_fullscreen .active-slide .avia-caption-title
{text-shadow: 2px 2px 2px #717070;}/* TEXT SHADOW FOR – Fullwidth Easy Slider – Caption Text: */
#top .avia-slideshow .av-slideshow-caption .avia-caption-content p {
text-shadow: 2px 2px #717070;
}/* TEXT SHADOW FOR – ALL H1 headlines: */
.av-special-heading h1 {
text-shadow: 1px 1px #717070;
}/* TEXT SHADOW FOR – SPECIFIC H1 headlines: */
.av-special-heading.av-nlr5x-bb365aeef7c91c871c871ed41100301d h1 {
text-shadow: 1px 1px #717070;
}/* TEXT SHADOW FOR – subheading text: */
#top .av-subheading p {
text-shadow: 1px 1px #717070;
}#header_meta a, #header_meta span {
font-size: 16px !important;
line-height: 17px;
}/* Sticky header on mobile */
@media only screen and (max-width: 767px) {
.responsive #top #main {
/* Margin top value should be equal to header height*/
margin-top: 80px;
}
.responsive #top #wrap_all #header {
position: fixed;
}
}@media only screen and (max-width: 1100px) {
.av-main-nav > li.menu-item { display: none; }
.av-main-nav > li.menu-item-avia-special { display: block; }
}.phone-info {
font-size: 16px;
}@media only screen and (max-width: 479px) {
.responsive #top .slideshow_caption h2 {
font-size: 18px !important;
}.responsive #top .slideshow_caption .avia-caption-content {
font-size: 16px !important;
line-height: 14px;
}.avia-slideshow-inner, .avia-slideshow-inner li, .avia-slideshow-inner li img {
height: 30vh !important;
}
}span.avia-menu-text {
text-transform: uppercase;
}.avia-section.av-minimum-height .container .content {
vertical-align: bottom;
}.avia-section.av-minimum-height.text-bottom .container .content {
vertical-align: bottom;
}
.avia-section.av-minimum-height.text-top .container .content {
vertical-align: top;
}.avia-button {
border: 1.5px solid !important;
}#top .avia-button {
border-radius: 5px !important;
}@media only screen and (max-width: 767px) {
body, body .avia-tooltip {
font-size: 20px;
}
}@media only screen and (max-width: 767px) {
.page-id-3230 .avia-builder-el-0.av-minimum-height-100:not(.av-slideshow-section) .container {
height: 767px !important;
}
}#main .sidebar a,
#footer a,
#socket a {
text-decoration: underline;
}
a.avia-button{
text-decoration:none!important;
}
@media only screen and (max-width: 989px){
.html_mobile_menu_tablet #top #wrap_all .av_header_transparency {
background-color: transparent;
}
.responsive #top #main {
margin-top: 0;
}
}#top #wrap_all #socket .container {
text-align: center;
}#top #wrap_all #socket .container {
text-align: center;
}#top #wrap_all #socket .copyright {
display: block;
float: none;
clear: both;
text-align: center;
}#top .content .flex_column .widget_nav_menu li {
border-top-width: 0;
border-bottom-width: 0;
}#footer h3.widgettitle{
border:none!important;
}@media only screen and (max-width: 769px) {
.flex_column.av-l3szqp26-162f9236fd15346c9c727f5f94b66dce {
min-height: 50vh !important;
}
}.html_elegant-blog #top .post-entry .post-meta-infos,
.html_elegant-blog .avia-content-slider .slide-meta,
#top .news-time {
display: none;
}html, body {
background-color: #fff !important;
}#header:not(.av_header_transparency) #header_main {
-moz-box-shadow:0 5px 5px rgba(182, 182, 182, 0.75);
-webkit-box-shadow: 0 5px 5px rgba(182, 182, 182, 0.75);
box-shadow: 0 5px 5px rgba(182, 182, 182, 0.75);
}#top.single-product .product_meta {
visibility: hidden;
}.is-large.wc-block-cart .wc-block-cart-items th span {
font-size: 2em;
}table.wc-block-cart-items .wc-block-cart-items__row .wc-block-components-product-name {
font-size: 2em;
}.wc-block-components-form .wc-block-components-text-input.is-active label, .wc-block-components-text-input.is-active label {
display: none;
}#top div ul.product_list_widget li a {
display: block;
font-weight: bold;
font-size: 1.5em;
line-height: 1.6em !important;
}#top .dropdown_widget ul.product_list_widget li .quantity {
color: #000000;
font-size: 1em;
}#top .dropdown_widget .total span.woocommerce-Price-currencySymbol, #top .dropdown_widget .total {
color: #000000;
font-size: 1em;
}div .product-sorting {
display: none;
}@media only screen and (max-width: 767px) {
.responsive #top #main {
padding-top: 88px !important;
}
.responsive.html_header_transparency #top #main {
padding-top: 0 !important;
}
}.page-id-432 .components-flex-item input, .page-id-433 .wc-block-components-text-input input {
padding: 8px 116px;
}.wc-block-cart__submit-container a .wc-block-components-button__text {
color: #fff;
}.wc-block-components-address-form-wrapper .components-base-control__label {
top: -50px;
}.wc-block-components-address-form-wrapper .components-base-control__label {
top: -30px !important;
}#top .av-product-class-minimal img {
border-radius: 30px !important;
}
#top .av-product-class-minimal img {
border-radius: 30px !important;
}.select2-container–default .select2-results__option–highlighted[aria-selected], .select2-container–default .select2-results__option–highlighted[data-selected], #top .select2-results {
color: #000 !important;
}@media only screen and (max-width: 768px) {
/* Add your Mobile Styles here */
#top #bc-custom-section div .flex_column {
width: 46% !important;
margin-left: 3% !important;
border-radius: 30px;
}
}#top #bc-custom-section div .flex_column img {
border-radius: 30px;
}.woocommerce-Tabs-panel ul {
list-style: disc;
margin-left: 15px;
}.woocommerce-Tabs-panel ul, .woocommerce-product-details__short-description ul {
list-style: disc;
margin-left: 15px;
}#menu-item-150 > a > .avia-menu-text {
color: #f19809!important;
}#av-burger-menu-ul .menu-item-150 > a > .avia-menu-text {
color:#f19809!important;
}#menu-item-2076 > a > .avia-menu-text {
color: #f19809!important;
}#av-burger-menu-ul .menu-item-2076 > a > .avia-menu-text {
color:#f19809!important;
}.avia-image-container .avia_image, .avia-image-container .avia-image-overlay-wrap {
border-radius: 30px;
}#footer .textwidget .menu-blissfull-main-menu-container p {
margin: 0;
width: auto;
display: inline-block;
}@media only screen and (max-width: 767px) {
.responsive .home #wrap_all #av-section-shop-category .flex_column {
width: 48%;
padding: 1%;
}
}ul.a-unordered-list.a-vertical.a-spacing-mini li {
margin-bottom: 20px;
}#top .price, #top .price span, #top del, #top ins {
display: inline;
text-decoration: none;
font-size: 24px;
line-height: 24px;
font-weight: 600;
}.page-id-389 .shop_columns_3 .products .product {
width: 100%;
}.page-id-91 .shop_columns_3 .products .product {
width: 100%;
}h1{
text-transform: capitalize !important;
}.template-page .entry-content-wrapper h1{
text-transform: capitalize !important;
}a.cart_dropdown_link {
font-size: 28px !important;
}#top a.cart_dropdown_link span[data-av_icon] {
font-size: 28px;
color: var(–enfold-header-color-color);
}#top #header .av-main-nav #menu-item-wc-account-icon > a {
color: #f19809;
font-size: 28px;
}/* Increase base font size on mobile devices */
@media only screen and (max-width: 767px) {
body,
p,
.entry-content {
font-size: 18px !important;
line-height: 1.6 !important;
}
}@media only screen and (max-width: 767px) {
#top .av-special-heading .av-subheading p {
font-size: 24px
}
}img[src*=”amazon-adsystem”] {
display: none;
}#top .av-burger-overlay-bg {
opacity: 0.8;
background: #000;
}——————–
div .logo {
left: 37%;
}
div.av-burger-overlay-bg {
background-color: rgba(0, 0, 0, .7);
}#top .av-burger-overlay-bg {
opacity: 0.8;
background: #000;
}#top .av-main-nav-wrap {
float: right;
position: relative;
z-index: 3;
padding: 0 !important;
margin: 0 0 0 15px !important;
}.header_color.av_header_transparency .av-hamburger-inner,
.header_color.av_header_transparency .av-hamburger-inner::before,
.header_color.av_header_transparency .av-hamburger-inner::after {
background-color: #FFF !important;
}#top .av_header_transparency .phone-info,
#top .av_header_transparency .social_bookmarks li a {
color: #FFF !important;
}#top .av_header_glassy.av_header_transparency .avia-menu.av_menu_icon_beside {
border: none !important;
}#top .main_menu {
width: 170px
}#top .logo {
/*width: calc(100% – 170px);*/
width: 100%;
left: unset;
}@media only screen and (max-width: 767px) {
#av_section_1 .container.av-section-cont-open,
.page-id-910 #av-layout-grid-1 {
padding-top: 130px !important;
}
}#top .logo img {
left: 50%;
transform: translateX(-50%)
}@media only screen and (min-width: 768px) and (max-width: 989px) {
.responsive.html_mobile_menu_tablet #top #wrap_all #header {
position: fixed;
}
}@media only screen and (max-width: 767px) {
#header .social_bookmarks {
display: none !important;
}
}#top #wrap_all #av-burger-menu-ul li {
font-size: 30px !important;
}——————-
#av-burger-menu-ul li.av-show-submenu > a > .avia-menu-text {
color: blue;
}
#av-burger-menu-ul li.av-show-submenu > .sub-menu > li > a > .avia-menu-text {
color: #f5c526;
font-size: 20px;
line-height: 20px;
}
.html_av-submenu-hidden #av-burger-menu-ul .av-submenu-indicator:before {
color: #f5c526;
font-size: 20px;
}
#top #wrap_all #av-burger-menu-ul .menu-item-2846 {
font-size: 24px !important;
}.html_av-overlay-full #top #wrap_all #av-burger-menu-ul li.av-show-submenu li {
line-height: 20px;
}-
This reply was modified 9 months, 1 week ago by
bemodesign.
May 18, 2025 at 11:15 pm #1484415In reply to: Burger sub-menu
Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeMay 18, 2025 at 11:08 pm #1484414In reply to: Gallery not serving .webp
Hey envis,
You should upload only the webp images and add them to the galleries and other elements. I tested this on the different galleries, masonry, featured images, color section background image, blog post element, ect. There is no need to upload two versions of each image, just use the webp format directly.
Assuming that you are only uploading jpg images and then using a plugin to convert them to webp copies, you could add this code to the end of your child theme functions.php file in Appearance ▸ Editor to show the webp version if the file name and location is exactly the same, the draw back to this approach is that you have twice as many images on your server with only half being used. This also won’t rewrite CSS background images in external CSS files — only inline styles and HTML output, so if you are using CSS File Compression And Merging, or another caching plugin and have background images such as a background image in a color section or a masonry element it may not work. In my tests once I cleared the css and cache it worked for me except the gallery short code like[gallery link="file" columns="5" ids="4350,870,868,864,862"]the gallery and other elements did work.add_filter('wp_get_attachment_image_src', function($image, $attachment_id, $size) { $webp_path = preg_replace('/\.(jpe?g|png)$/i', '.webp', get_attached_file($attachment_id)); $webp_url = preg_replace('/\.(jpe?g|png)$/i', '.webp', $image[0]); if (file_exists($webp_path)) { $image[0] = $webp_url; } return $image; }, 10, 3); //for background images // Replace image URLs with .webp if the .webp version exists function enfold_replace_with_webp($buffer) { // Replace src="...jpg|png" and url('...jpg|png') with .webp if available return preg_replace_callback( '/(?:src|url)\s*=\s*["\']([^"\']+\.(?:jpe?g|png))["\']|url\(\s*["\']?([^"\')]+\.(?:jpe?g|png))["\']?\s*\)/i', function($matches) { $original_url = $matches[1] ?: $matches[2]; if (!$original_url) return $matches[0]; $parsed_url = wp_parse_url($original_url); if (empty($parsed_url['path'])) return $matches[0]; $img_path = $_SERVER['DOCUMENT_ROOT'] . $parsed_url['path']; $webp_path = preg_replace('/\.(jpe?g|png)$/i', '.webp', $img_path); $webp_url = preg_replace('/\.(jpe?g|png)$/i', '.webp', $original_url); if (file_exists($webp_path)) { // Return updated string (preserving whether it was src= or url()) if ($matches[1]) { return str_replace($original_url, $webp_url, $matches[0]); } else { return 'url("' . $webp_url . '")'; } } return $matches[0]; }, $buffer ); } // Start output buffering early function enfold_start_webp_buffering() { ob_start('enfold_replace_with_webp'); } add_action('template_redirect', 'enfold_start_webp_buffering');Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.
Also note that your server media handling editor needs to also support webp files, mine is WP_Image_Editor_GD, which is default for WordPress:

If you are not able to directly use the webp images in your elements, this could be the cause.Best regards,
MikeMay 18, 2025 at 8:21 pm #1484408In reply to: Magazine type size is way too big.
Hi,
Please see our documentation here and note: Step 4: Import parent theme options and note all steps, especially step 3: Go to Enfold Theme Options > Import/Export > Import Settings From Your Parent Theme and import

Best regards,
MikeMay 18, 2025 at 6:39 pm #1484406Topic: Paypal Button code changes
in forum EnfoldFFAlan
ParticipantI often use Paypal to generate a code and then paste it into my website on the code tab. However, recently somehting has been scrambling the code such that it no longer produces the desired result. I’ve copy and pasted the code into Word and it copies as it should. However when I paste it into my Enfold themed page it adds extra code which I then have to manually delete. What’s going on here?:
Here’s the relevant part of the code as generated by Paypal:
<table>
<tr>
<td>
<input type=”hidden” name=”on0″ value=”Options for Brondanw & Nantclwyd only”/>
Options for Brondanw & Nantclwyd only
</td>
</tr>
<tr>
<td>
<select name=”os0″>
<option value=”Member”>
Member £17.00 GBP
</option>
<option value=”Guest”>
Guest £19.00 GBP
</option>
<option value=”2 Members”>
2 Members £34.00 GBP
</option>
<option value=”1 Member + 1 Guest”>
1 Member + 1 Guest £36.00 GBP
</option>
<option value=”Child under 16″>
Child under 16 £10.00 GBP
</option>
</select>
</td>
</tr>
</table>And after pasting it into my website:
<table>
<tbody>
<tr>
<td><input name=”on0″ type=”hidden” value=”Options for Brondanw & Nantclwyd only” />
Options for Brondanw & Nantclwyd only</td>
</tr>
<tr>
<td>
<select name=”os0″>
<option value=”Member”>Member £17.00 GBP</option>
</select><select name=”os0″>
<option value=”Guest”>Guest £19.00 GBP</option>
</select><select name=”os0″>
<option value=”2 Members”>2 Members £34.00 GBP</option>
</select><select name=”os0″>
<option value=”1 Member + 1 Guest”>1 Member + 1 Guest £36.00 GBP</option>
</select><select name=”os0″>
<option value=”Child under 16″>Child under 16 £10.00 GBP</option>
</select></td>
</tr>
</tbody>
</table>See all those <select name = “os0”> lines before each button choice? How did they get there and how can I prevent them from being added?
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This topic was modified 9 months, 1 week ago by
FFAlan.
May 18, 2025 at 4:59 pm #1484404In reply to: Magazine type size is way too big.
So I installed the child’s theme on one of my much smaller websites that doesn’t get traffic.
It did not save the theme settings. The Enfold logo showed up, the pages have a sidebar, the type size is different, etc.
Can you explain this? Do I need export them and reimport?
I see the EXPORT THEME SETTINGS FILE. Do I just export the settings, add the child’s theme, upload them, and voila, I am done?
Is there anything else I should know?>
reminder I do not know code.THANK YOU!!
PAM
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This reply was modified 9 months, 1 week ago by
extraeyes.
May 18, 2025 at 4:10 pm #1484403Topic: Gallery not serving .webp
in forum Enfoldenvis
ParticipantMy enfold gallery is not serving .webp images, even though all .jpeg files have .webp equivalents.
How can I make sure the enfold gallery serves the .webp image?May 18, 2025 at 2:38 pm #1484400In reply to: Google Analytics not being recorded
Hi,
Ok, I’m not sure what else the issue could be, when I check your site your Google cookie is being set for me in incognito, and if this is working for your other sites with the same target URL then I don’t know why it would not work for this one. It looks like your other sites are also using Enfold.
I’m not a tracking expert, I was just pointing out what I have seen in the past with affiliates tring to track their clicks.
Are you using the Google Tag Manager? For that I believe that you need to add a script into your header:<!-- Google Tag Manager --> <script>(function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start': new Date().getTime(),event:'gtm.js'});var f=d.getElementsByTagName(s)[0], j=d.createElement(s),dl=l!='dataLayer'?'&l='+l:'';j.async=true;j.src= 'https://www.googletagmanager.com/gtm.js?id='+i+dl;f.parentNode.insertBefore(j,f); })(window,document,'script','dataLayer','GTM-WCML7X4');</script> <!-- End Google Tag Manager -->but perhaps this is something else, I don’t use it.
Best regards,
MikeMay 18, 2025 at 12:09 pm #1484398In reply to: Footer Menu right aligned on Mobile screens
Hi,
Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardMay 17, 2025 at 11:34 pm #1484392In reply to: Scrolled telephone text colour
Hey madmanbean,
Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:#header.header_color:not(.av_header_transparency) .phone-info a { color: #666666; }Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.
After applying the css, please clear your browser cache and check.Best regards,
MikeMay 17, 2025 at 11:03 pm #1484390Hey David,
Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:.avia-section .av-extra-border-element .av-extra-border-inner { border-top: solid 1px red; }adjust to suit.
Best regards,
MikeMay 17, 2025 at 4:26 pm #1484379In reply to: eigene Schrift einbetten
Hi,
I see that you found this thread and wrote that it answered your questions
If you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeMay 17, 2025 at 12:41 pm #1484374Hi,
I see that we can tab though the flip box links, but since the flip boxes only flip on mouse-over I don’t see a way to flip them via tabing.
If you would like to request this feature please post in our Github Feature Request page for the Dev Team to review.Best regards,
MikeMay 17, 2025 at 10:06 am #1484369Hey a_edemirci,
Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardMay 17, 2025 at 9:55 am #1484363In reply to: cURL error 28
Hello, while working on the page, I realized that it lacks a lot of parameters that I would have liked to know about the SPA demo. It’s not the images that interest me well-of course:) but the settings of the page. How can I install the demo on another site not hosted by OVH? On this other site, does it imply that I have to buy an Enfold license? Thank you.
May 16, 2025 at 6:32 pm #1484354Topic: Big issue with latest version
in forum Pre Sale QuestionsSonia
GuestI have been an Enfold customer for years, and lately I’ve been experiencing significant website slowdown issues. The programmer mentions problems with the theme. On a page where, for example, the main uploaded photo weighs 150 kb, Enfold publishes one of 500 kb. All photo weights have increased. The hosting provider confirms that there are issues and that I’m using the maximum CPU abnormally. All plugins have been deactivated for testing, and there is no conflict. I need someone to explain why this latest version is creating major problems. My business is practically blocked, causing significant damage. I look forward to your feedback as soon as possible. Thank you.
May 16, 2025 at 9:17 am #1484334In reply to: Token update issue with my existing enfold websites
Hey swurban,
Could you try updating the theme to the latest version (7.1) to see if that helps please? https://kriesi.at/documentation/enfold/theme-update/. If the updates are not coming through via the theme backend, then please try using this plugin: https://envato.com/market-plugin/
Best regards,
RikardMay 16, 2025 at 7:24 am #1484329In reply to: Magazine type size is way too big.
Hi,
After fifteen years no one ever explained this to me?
Using a child theme is a common practice in WordPress, so we assumed you might already be familiar with it. If not, please make sure to create a site backup or restore point, then check out the following links for more info on how to activate a child theme in Enfold:
— https://kriesi.at/documentation/enfold/child-theme/
— https://developer.wordpress.org/themes/advanced-topics/child-themes/If you need more help with the activation, please contact Codeable or any WordPress developer platform.
— https://kriesi.at/contact/customization
Thank you for your understanding.
Best regards,
IsmaelMay 16, 2025 at 7:10 am #1484323In reply to: Accordian jumps up the page
Hey gururamdascenter,
Thank you for the inquiry.
Looks like the site is still using an older version of the theme (6.0.4). Please update to the latest version (7.1), then try temporarily disabling the Enfold > Performance > File Compression settings. Let us know if the issue persists.
Best regards,
IsmaelMay 16, 2025 at 6:58 am #1484322In reply to: need support for accordian
Hey danielle,
Thanks for reaching out.
Please make sure you’re registered on the forum using your purchase code:
— https://kriesi.at/support/register
Once registered, you can open a new support ticket by filling out the form on this page:
— https://kriesi.at/support/forum/enfold/#new-post
Let us know if you need more info.
Best regards,
Ismael -
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Installed today – preview looks great but the live version it looks like the theme is missing.
Topic: Paypal Button code changes
I often use Paypal to generate a code and then paste it into my website on the code tab. However, recently somehting has been scrambling the code such that it no longer produces the desired result. I’ve copy and pasted the code into Word and it copies as it should. However when I paste it into my Enfold themed page it adds extra code which I then have to manually delete. What’s going on here?:
Here’s the relevant part of the code as generated by Paypal:
<table>
<tr>
<td>
<input type=”hidden” name=”on0″ value=”Options for Brondanw & Nantclwyd only”/>
Options for Brondanw & Nantclwyd only
</td>
</tr>
<tr>
<td>
<select name=”os0″>
<option value=”Member”>
Member £17.00 GBP
</option>
<option value=”Guest”>
Guest £19.00 GBP
</option>
<option value=”2 Members”>
2 Members £34.00 GBP
</option>
<option value=”1 Member + 1 Guest”>
1 Member + 1 Guest £36.00 GBP
</option>
<option value=”Child under 16″>
Child under 16 £10.00 GBP
</option>
</select>
</td>
</tr>
</table>And after pasting it into my website:
<table>
<tbody>
<tr>
<td><input name=”on0″ type=”hidden” value=”Options for Brondanw & Nantclwyd only” />
Options for Brondanw & Nantclwyd only</td>
</tr>
<tr>
<td>
<select name=”os0″>
<option value=”Member”>Member £17.00 GBP</option>
</select><select name=”os0″>
<option value=”Guest”>Guest £19.00 GBP</option>
</select><select name=”os0″>
<option value=”2 Members”>2 Members £34.00 GBP</option>
</select><select name=”os0″>
<option value=”1 Member + 1 Guest”>1 Member + 1 Guest £36.00 GBP</option>
</select><select name=”os0″>
<option value=”Child under 16″>Child under 16 £10.00 GBP</option>
</select></td>
</tr>
</tbody>
</table>See all those <select name = “os0”> lines before each button choice? How did they get there and how can I prevent them from being added?
Topic: Gallery not serving .webp
My enfold gallery is not serving .webp images, even though all .jpeg files have .webp equivalents.
How can I make sure the enfold gallery serves the .webp image?I have been an Enfold customer for years, and lately I’ve been experiencing significant website slowdown issues. The programmer mentions problems with the theme. On a page where, for example, the main uploaded photo weighs 150 kb, Enfold publishes one of 500 kb. All photo weights have increased. The hosting provider confirms that there are issues and that I’m using the maximum CPU abnormally. All plugins have been deactivated for testing, and there is no conflict. I need someone to explain why this latest version is creating major problems. My business is practically blocked, causing significant damage. I look forward to your feedback as soon as possible. Thank you.
