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Search Results
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Topic: API REGISTRATION CODE
Dear,
I have bought ENFOLD theme in 2020 – my ID code is 4519990
Unfortunately I have lost login and password I have purchased the theme with.
In these days I have many problems with the theme as pages cannot be modified and I have verified that it depends on the theme. I hope it is only a matter of update, my version is 4.7.5
Can you please reset my login and password or send my API code to update the theme?In reply to: Portfolio items internal error
Hey jjsabatino,
Thanks for the login details. I see that you are running an old version of the theme, could you try to update to the latest version (5.1.2) to see if that helps please? The update to 5.0 has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/
If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/Best regards,
RikardIn reply to: Image wrong in preview
In reply to: New product key
I don’t understand because on the dashboard it says I am running version 6.0.2. On the “Appearance “ tab it says that I have version 4.1.2.
Also when I go to the Enfold tab and click on theme update it says: “No updates available. You are running the latest version! (4.1.2)
In reply to: PHP 8 errors array to string conversion error
Hi,
I attempted to upload the file using the wordpress GUI and not FTP. I used the help from the link below:
This is where I am getting the error message when click install now.
I also downloaded the “installable wordpress file only” from the below page:
https://themeforest.net/downloadsThanks in advance
JayIn reply to: New product key
Hey Christopher,
I see that you are running an old version of the theme, could you try to update to the latest version (5.1.2) to see if that helps please? The update to 5.0 has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/
If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/Best regards,
RikardIn reply to: Showcare Parallax incompatible with Child Theme
Topic: New product key
I purchased Enfold about six years ago. I just recently signed into my site after a long time. When I go to edit the text in the Element box on my pages, everything is showing up in short code rather than simple text that I can edit. If I click on “visual” it shows squiggly lines. If I click on “Text” it show short coed. It didn’t used to be like that when I originally put the site together, and it isn’t like that when I create a new page. Only the old, existing pages on my site are that way.
I want to get support but I’m confused about getting a new key. I don’t see the option to renew the key, only to buy a new key. Is that what I have to do? Purchase a whole new key? Will it mess up my website if I purchase Enfold again even though I’m using Enfold already? Thanks
Hi Ismael,
no – it is not running on a Shared Server – indeed on the well-established hosting-provider “STRATO”.
Do I have any disadvantages with your tweak of disabling Layerslider-data-updates?
And by the way: I still see a PHP-error from LayerSlider – see error message below.
But the backend-page has now a good / acceptable loading-speed of 1-3 seconds per click. So thanks for that. :)
Anyway, the fact that you disabled something and the PHP-error in the query-monitor causes a little worried feeling… Do you think this can cause trouble in any future updates?
Best regards,
Oliver———————————-
PHP-Error in Query Monitor:Trying to access array offset on value of type null 2
wp-content/themes/enfold/config-layerslider/LayerSlider/assets/classes/class.ls.remotedata.php:43
LS_RemoteData::get()
wp-content/themes/enfold/config-layerslider/LayerSlider/assets/wp/notices.php:36
layerslider_important_notice()
wp-includes/class-wp-hook.php:307
do_action(‘admin_notices’)
wp-admin/admin-header.php:303Good morning,
We have a problem on our client’s site. Last week we installed the “Polylang for woocommerce” plugin, but activating it an error appeared in the display of the products tab. In particular, the message is the following:
Fatal error: Uncaught Error: Object of class WP_Error could not be converted to string in /home/customer/www/cbn.digitalsfera.it/public_html/wp-content/themes/enfold/config-woocommerce/config.php:807 Stack trace: #0 /home/customer/www/cbn.digitalsfera.it/public_html/wp-includes/class-wp-hook.php(307): avia_woocommerce_breadcrumb(Array, Array) #1 /home/customer/www/cbn.digitalsfera.it/public_html/wp-includes/plugin.php(189): WP_Hook->apply_filters(Array, Array) #2 /home/customer/www/cbn.digitalsfera.it/public_html/wp-content/themes/enfold/framework/php/class-breadcrumb-trail.php(419): apply_filters(‘avia_breadcrumb…’, Array, Array) #3 /home/customer/www/cbn.digitalsfera.it/public_html/wp-content/themes/enfold/functions-enfold.php(664): avia_breadcrumb_trail->get_trail(Array) #4 /home/customer/www/cbn.digitalsfera.it/public_html/wp-content/themes/enfold/config-woocommerce/config.php(920): avia_title(Array) #5 /home/customer/www/cbn.digitalsfera.it/public_html/wp-includes/class-wp-hook.php(307): avia_woocommerce_before_mai in /home/customer/www/cbn.digitalsfera.it/public_html/wp-content/themes/enfold/config-woocommerce/config.php on line 807We immediately contacted the plugin support but talking to them we understood that it’s a problem related to the site’s breadcrumbs. On the page “Page/Post > Layout > Title Bar Settings” we had set the option “Header title and breadcrumbs” to “View title and breadcrumbs”.
Changing the option to “Show title only” the error no longer appears. We would need to fix this though, as we would like to put the “Display title and breadcrumbs” option. Can you please advise us what to do?
If you need an email to contact us, I ask you to write to the following address: (Email address hidden if logged out)
Thank you
In reply to: Product slider
Hi,
Great, I’m glad that you figured it out. I’ll close this thread for now then, please open a new thread if you should have any further questions or problems.
Best regards,
RikardIn reply to: How to import a single page from Enfold template
Hi Palle ,
You can do that if you enable debug mode: https://kriesi.at/documentation/enfold/intro-to-advanced-layout-builder/#debug-mode. If you need any specific shortcodes, then please link to the demo page in question here.
Best regards,
RikardIn reply to: Classic demo page is not same
Hi ademgencer,
We are glad that you were able to resolve the issue :)
Thanks for using Enfold and have a great day!Best regards,
NikkoIn reply to: Can´t access WP Login because of LayerSlider
Hi,
Could you try updating the theme to the latest version (5.1.2) to see if that helps please? https://kriesi.at/documentation/enfold/install-enfold-theme/#ftp-install
Best regards,
RikardIn reply to: Can´t access WP Login because of LayerSlider
sieht für mich nach einem alten php conflict aus. Hast du diese Seite schon auf neueren php Versionen laufen ? min 7.4 besser das neue Enfold auf php8.x
In reply to: Hauptmenü linksbündig
Also – du willst den Header schon oben habe, aber das Menü links – wo soll das Logo dann sein?
Du findest verschiedene Header Stylings bei Enfold (Child) – Header – Header Layout : “Menu And Logo Position”Hi,
I have imported the demo files “Enfold 2017”, and so far made a lot of modifications, including deleting a number of redundant pages.
Is it possible to add/import specific separate pages from e.g. other ENFOLD demo files package
– or (from the same demo files (if one or more page was deleted to hasty), without breaking the already loaded and modified files?Best regards
Mr. Palle Dahlwhat is your choice on that enfold options:
page to replace footer and keep socket
or
page to replace both footer and socketand what do you mean by: it is displayed?
Is it displayed ( as on other pages ) as footer substitute – or do you mean it is listed in the search results itself ?In reply to: Font issue
Hey philippott,
Thank you for the inquiry.
The font weight is set to 700 instead of the normal font weight 400. You may need to add this css code to revert the weight back to normal.
body, a, span, p { font-weight: 400; }Please toggle or temporarily disable the Enfold > Performance > File Compression settings.
Best regards,
IsmaelHi
I just purchased another copy of Enfold. V 5.1.2
I cannot get the menu item “Theme File Editor” to show under Appearance.
Are you able to help plsIn reply to: Booking plugin on Enfold
Hi Yigit,
Can you confirm that Enfold Avia Builder is compatible with Woocommerce Bookings?
Regards
DavidHey Marina,
Thank you for the inquiry.
Does it work when you add more entries with the “website” keyword? It is possible that the last entry (Enfold’s About) in the search result is causing the issue. Please try to create another entry or check the last entry for any layout or html issues.
Best regards,
IsmaelIn reply to: Headline apear, disapear and then apear
Hi mvi,
I think what you’ve seen is your page appearing and re-rendering as soon as everything is loaded.
Can you try to enable Page Preloading in Enfold Theme Options?
Hope this helps.Best regards,
NikkoIn reply to: Update an Imported Demo Theme
Hi ussma,
Thanks I was able to fix it! How do I go about getting an API Key for google maps?
You can find the instructions on how to register the Google map API key: https://kriesi.at/documentation/enfold/google-map/#how-to-register-a-google-maps-api-keyAlso how can I check where the contact form go when it is submitted?
If you had not set it then the default is the administrator email.
You can set where it goes when you edit the form and go to Content (tab) > Backend > Your email address.is there a way to have my heading 2 a different font? I am looking to have a cursive style font
It’s possible however you’ll need to use some CSS codes for it and the font is uploaded to Custom Font Manager.
As for the custom CSS codes, we can help you with it.Best regards,
NikkoIn reply to: Accessibility for Visually Impaired
Hi,
Glad to hear, thanks for letting us know, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
Sorry we were not much help, we will go ahead and close this, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
Glad to hear that this is sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeYes I did that, did not help. There must be some strange database error. Things don’t update and images don’t upload correctly.
you can close this thread if you like.. I really don’t think its enfold just wanted to see if you have an idea.
Thanks so much for your help always.
TinaI want to import classic demo page but it isn’t same as this page (https://kriesi.at/themes/enfold/)
In reply to: Page locked, can't get in anymore
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