Hi, the developers have optimized the site and we’ve upgraded also the server. Now the site is fast, but at least once a day it exceeds the CPU limit.
Can you tell me when the last update of Enfold was released?
Plugins have been deactivated one by one, but it’s still not clear why the site is demanding so many CPU resources.
I do want to hide the overlapping – clear background golfer on mobile. It is great on desktop, love the look, but on mobile, it is too small to cover at all. I have built and customize many sites on Enfold, the show/hide works almost all the time. Does this help you understand what I am trying to do?
Hey Enfold
I’v got 4 columns with 0% space between them.
In top of the columns I got images with no space and that looks great, under the images I got text boxes, I’d like to add left and right padding to the textboxes to make space between the different text’s
Please have a look at the colorsection at the bottom of the frontpage.
Thanks ;)
Alan
Please note: when I now use Enfold > Import/Export panel and do a fresh export of the site, this export cannot be imported with the same error message. So there is something blocking the import function.
Dear Ismael,
perhaps I expressed it worngly:
a) I did an export via Enfold > Import/Export panel of the site on old hoster within Enfold and an export of WP data (posts, pages etc.)
b) i imported the WP data into the WP installation at the new hoster => worked fine
c) I freshly downloaded Enfold Theme and installed it successfully
d) I successfully could import the Demo File(s)
e) I failed to import the Enfold export via export via Enfold > Import/Export panel from step a) with the error message “couldnt’t import the config because the server didnt respond in Enfold importer”
Why does this single step fail? I tried with the fontello font zip, too. That fails as well
Anja
Hi there!
I was looking around at demo’s and wanted to try out a woocommerce template.
I downloaded and imported the webshop demo (https://kriesi.at/themes/enfold-shop/shop/) and it was quick and nice.
It does however not show the product filter options seen on the right side of the page i linked.
I did not change anything, is it some other plugin i need?
Thank you in advance!
This is for a client page, I’v made quite a few web designs for Clients using Enfold ;)
PS: i changed the script! That even a normal Enfold Content Slider could be present too.
PPS: I didn’t want to install endless scrolling. I think it would be necessary to have the entry-slide in a separate entry-slide-wrap. That’s where the trick lies, that I collect all entry-slides and move them into the first entry-slide-wrap. Then delete the empty wrappers. I therefore decided to change the direction of the slider. My content slider solution stops at mouseenter – and starts again at mouseleave
Hi,
Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.
Best regards,
Rikard
Hey amollde,
Thank you for the inquiry.
Have you tried exporting the theme options from the Enfold > Import/Export panel? Please check the documentation below for more info.
— https://kriesi.at/documentation/enfold/backup-theme-settings/#export-theme-settings
You can also use a plugin such as Duplicator or WP Migrate DB to create a copy of the site.
Best regards,
Ismael
Hey Christian,
Thank you for the inquiry.
Did you disable Google reCAPTCHA? The form is working correctly when we checked, but it’s only using the default Enfold Numeric Captcha. Please create a test page with Google reCAPTCHA enabled and provide the login details so we can check the issue properly.
Best regards,
Ismael
Hi,
Thank you for the update.
What happens when you edit line 120 of the enfold\includes\config-enfold\functions-enfold.php file?
$icon = avia_font_manager::get_frontend_icon( 'svg__search', false, [ 'aria-hidden' => 'true', 'title' => $title, 'desc' => $title ] );
Try to set aria-hidden to false:
$icon = avia_font_manager::get_frontend_icon( 'svg__search', false, [ 'aria-hidden' => 'false', 'title' => $title, 'desc' => $title ] );
Or remove the attributes completely.
$icon = avia_font_manager::get_frontend_icon( 'svg__search', false, [ ] );
Let us know the result.
Best regards,
Ismael
Hey dpriemer,
Thank you for the inquiry.
border settings have been cleared and the images sit right next to each other with borders.
The images in the logo element don’t have borders on either page when we checked. Just to clarify, are you trying to add borders or remove them? Temporarily, try to disable the Enfold > Performance > File Compression settings.
For example, the 7 logo element on this page respects the settings. Display border –> Yes, Style –> None, Padding –> 13 px left and right https://cerebralselling.com/salesacademy/
Try to set it to “Do not display border” and keep the Border Style to None. Let us know the result.
Best regards,
Ismael
Hi Kriesi Experts
I am longterm usually happy Enfold customer and convinced my customers to use Enfold, too. I had to migrate my own homepage from one hoster to a new one. I could import the pages, portfolio items and more via WordPress import but failed to import the Enfold design settings getting that I exported on the old instance. I am getting:
couldnt’t import the config because the server didnt respond
I checked the server logs and did not find any php errors like you described in the FAQ.
I am getting only Enfold based import errors on the new WordPress instance (fontello as well). The import of the demo files worked.
thanks in advance for your support
Hey Ryan,
Thank you for the inquiry.
We are not yet sure what is causing the issue, but we did notice that the site contains an older version of the theme (6.0.8). Please download the latest version (7.1.1) from your Themeforest account, then try to update the theme manually via FTP. Let us know if the issue persists.
— https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp
Best regards,
Ismael
Hi,
Thank you for the update.
You can check out the documentation to help you get started with the theme: https://kriesi.at/documentation/enfold/
There are also video tutorials available, created by other Enfold users: https://www.youtube.com/watch?v=Dbgy4dPf7R4
Let us know if you have more questions.
Best regards,
Ismael
Hi, I have discovered an issue with WP forms and Enfold specially when the Enfold Child theme is being used. Wp forms asked me to reach out to you to see if you could provide a fix. Basically I have a Wpforms contact form that has hub spot integration. The form works but it is not correctly mapping the fields when the child theme is being used. The wpforms works correctly when the non child theme is active. I created a staging website to troubleshoot the issue with the WPFroms team.
Here is what the WP forms support discovered. I have attached it to the private data seeing there are links and screenshots
David MawadGuest
Hello, I just purchased Enfold, i’ve tried uploading it but got this error message
“Unpacking the package…
Installing the theme…
The package could not be installed. The theme is missing the style.css stylesheet.
Theme installation failed.”
theme support forum is not allowing me to ask a question, i only have the option to read other Q&A’s. please help
my license code is:
2f933b15-00eb-4cae-9f0a-6b5c1241ff00
Hey SurigliaStudio,
Try adding this code to the end of your child theme functions.php file in Appearance ▸ Editor:
function blog_title_above_image() { ?>
<script>
window.addEventListener('DOMContentLoaded', function() {
(function($){
$('.slide-entry').each(function() {
$(this).find('.entry-content-header').insertBefore( $(this).find('a.slide-image'));
$(this).find('.av-vertical-delimiter').css('display','none');
});
})(jQuery);
});
</script>
<?php
}
add_action( 'wp_footer', 'blog_title_above_image', 99 );
If you are not using a child theme you could use the WP Code plugin then add a new snippet, in the top right corner use the PHP snippet as the code type:

and ensure that it is activated, then add the above code and save.
Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.
Please see the screenshot in the Private Content area of the expected results.
Best regards,
Mike
Hi,
Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.
Best regards,
Mike
Hi,
Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.
Best regards,
Mike
Hey Enfold
I got 3 footer widgets that I like to center.
I’d like to keep the text left aligned.
Thanks
Hi,
Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.
Best regards,
Rikard
Hi,
You can keep the current css rule, but the selector #av_section_2 is generic and commonly used across the site. The changes above might be applied to sections where they are not intended. If you’re not sure how to apply custom css class names to the element, please check the documentation below.
— https://kriesi.at/documentation/enfold/add-custom-css/#enable-custom-css-class-name-support
Best regards,
Ismael
Dear Enfold Support Team,
I’m working on making my website more accessible:
https://www.schlosswirtschaft-schwaige.de
I’m using the built-in search icon in the main menu (top right), enabled via the Enfold settings.
However, accessibility tools (like WAVE) report two problems:
– The search icon has no accessible label (aria-label or similar).
– It’s also flagged as a “suspicious link”.
Could you please tell me the best way to solve this so it meets accessibility standards (WCAG)?
Thank you very much for your help!
Best regards, Diana
Hi,
Glad Guenni007 could help, thank you Guenni007, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.
Best regards,
Mike
Hi,
Glad Guenni007 could help, thank you Guenni007, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.
Best regards,
Mike
Hey JoStudioDeRijp,
Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:
.av-masonry-date {
display: none;
}
If it doesn’t help, please link to your page so we can examine.
Best regards,
Mike
Hi,
Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.
Best regards,
Rikard