trying to update the home page of https://www.fbclancaster.com/ and when I change the text in the first color section and press save everything below the full width button disappears. See attached video.
what is wrong? WordPress is up to date, Enfold is up to date.

Good morning,

We’ve had issues with not being able to override fallback settings when it comes to text and table formatting.

For instance, if I use HTML to format the color of the text, if I go back to use the visual editor as opposed to code and make a part of the text bold, then the added script breaks the formatting and makes the text blue (which was set somewhere as the default). The same thing happens with tables with HTML. The default is to make the background white and I cannot override it to make it transparent with CSS, only another colour.

Best regards,
Vlad

Good day,

I have recently purchased your Enfold theme, uploaded it and create a website for a client. The website was working fine but is now showing a blank page. I cannot even access wordpress in the backend. Today I have deactivated plugins in Cpanel and increased PHP memory from 128mb to 524mb.

Nothing has worked.

Please assist.

Hello,

Hope you are doing well.

We have the same reoccuring issue that we’ve had in the past with threads we’ve opened. Many elements keep not loading across the website and only reappear on reload, and not always fully.

We’ve cleared the cache on Object Cache Pro. We’ve also added Enfold theme as an exclusion for the Async plug-in. I don’t know if there could be issues such as conflicts between Async and Autoptimize. We’ve also set exclusions between them.

The issue happens more and more often and at times it seems like the whole page doesn’t load until the reload. We’ve disabled lazy load on Enfold, but have it on Autoptimize because we don’t see the option to turn it off.

Is there anything we can do?

Thank you in advance,
Vlad

Hello Enfold Support Team,

I am trying to change the default cropped size of my featured images on single blog posts to a proper 16:9 aspect ratio, so that my 1280x720px images are displayed in full without any cropping.

I have tried two different PHP-based methods based on my research, but neither has worked on my local server environment (so caching should not be the issue).

Method 1: Modifying Existing Sizes

First, I tried to modify the existing theme sizes using the avf_modify_thumb_size filter. This was the code I used in my child theme’s functions.php (respectively in a Code Snippet Plugin):

function enfold_definitive_image_ratio_fix( $size_array ) {
    $size_array['entry_without_sidebar'] = array('width' => 1210, 'height' => 681);
    $size_array['entry_with_sidebar'] = array('width' => 845, 'height' => 475);
    return $size_array;
}
add_filter( 'avf_modify_thumb_size', 'enfold_definitive_image_ratio_fix', 10, 1 );

When this code is active, the “Regenerate Thumbnails” page still shows the old default dimensions (e.g., 1210×423), so the filter does not seem to be applying correctly.

Method 2: Registering a New Size and Forcing its Use

As an alternative, I also tried registering a brand new 16:9 image size (custom-16-9-hero) and then used the avf_post_featured_image_size filter to force the theme to use it. Here is the code for that attempt:

function enfold_add_custom_image_sizes() {
    add_image_size( 'custom-16-9-hero', 1280, 720, true );
}
add_action( 'after_setup_theme', 'enfold_add_custom_image_sizes' );

function enfold_use_custom_featured_image_size( $size ) {
    if ( is_singular('post') ) {
        return 'custom-16-9-hero';
    }
    return $size;
}
add_filter( 'avf_post_featured_image_size', 'enfold_use_custom_featured_image_size', 10, 1 );

With this method, the “Regenerate Thumbnails” plugin does show my new custom-16-9-hero – 1280 x 720 size and creates the files correctly after regenerating. However, the theme’s single post template still ignores the filter and continues to display the old default cropped image.

My question is:

In the latest version of Enfold, what is the definitive and correct method to ensure the featured image on a single post page is displayed at a custom 16:9 ratio?

Thank you very much for your help.

Kind regards,
David