Yes, very slow and the support of the company that host the server told me that I needed to ugrade my server contract as the theme was too demanding for the CPU I have right now.

Can you tell me what are the minimum software and hardware requirements for Enfold to perfom well ? That’s what the support of my server is asking me in order to advise me what better option of hosting would help for the website being slow.

They also recommended to install Query Monitor and I did but having no technical knowledge, I just dont know what to look at…
It looks like I really need to find a webmaster to help me.

Thanks for your help !

Hi Rikard,

The theme is updating the widget fields within the wp_options table and appears to be drawing from the several applicable wp_options table entries to create the sidebars, footers, etc. in the viewable website. It is not, however, presenting the widget areas in the backend unless the amount of content within several associated table entries is reduced. I don’t know if Enfold itself has a limit on the data pull whether configured or a coding/capability limit associated with the backend.

An example, the Text widget adds to the wp_options table with an entry having an option_name of “widget_text”. All Text widgets are “deposited” into the option_variable data field associated with the row having the option_name of “widget_text”. Since I use the Text widget extensively in all of my widget areas this option_variable data field has over 91,000 characters. This and similar other option_name widgets appear to be causing the backend widget area presentation issue because when I eliminate the content within them all, the widget areas appear.

Note that within MySQL, the option_variable field is set as “longtext” and so should hold over 4 billion characters and so the 91,000+ characters within the field should not be an issue. That said, my MySQL queries return a message indicating that the “length” of the data within the option_variable field could preclude saving more data within it. This is what lead me to my experiment of eliminating the content and finding the widget areas return when I do so for all such messaged option_variable fields associated with option_name “widgets”.

I hope that description is more helpful. My question is two fold, is there something associated with Enfold (configuration or code/limitation) preventing the widget areas from appearing that can be corrected? Alternatively, is there a way to reduce the number of characters within the several offending option_variable fields so to regain access to the widget areas within the WordPress backend? Lastly, is there another solution I might try?

Thank you again for your help. Enjoy the day!

All the Best,
Nathan

Hi,

My lack of technical knowledge do not ease things I guess :-)
So, my website was terribly low, I contacted the helpdesk of the company hosting the server and they asked if they could run the PHP slowlog so that they could see which scripts were low to load. They talked also about analyse the php_low.log
And their conclusion was that the Enfold theme need more CPU that what I have right now and that I should upgrade for a more powerful server.
I have asked which one they would recommend and they asked me if the theme requires specific harware or software in order to work correctly.

Does that help ? I hope so !

P.S. : I have add login in the private content if that helps

Best,

Olivier

Hi Mike,
Yes I want to load logos, I was at that time just test things out. Now that I have loaded the logos (one regular and one transparent) two things are happening.

1. I cannot get the logo size for the transparent logo to show as it does in the demo (using the suggested dimensions 340 x 156) and the logo is quite a bit smaller.
2. The “K” logo for Kriesi still appears when the user moves down the page. That logo is not even in the media library is there code get rid of that logo?
The images/files have been replaced with my logos with the same results, how does get Enfold to stop pointing to that “K” logo?

Regards,
David

Hi Ismael, thanks for help, as always prompt and efficient (and friendly).

📌 Note lastly that I use Enfold on almost all the sites I manage, and this site is the only one that has had this problem. Moreover, it is a problem that only manifests itself with the latest versions of Enfold. On MAMP I have a version of the same site with Enfold 5.6.6 and the same icon displays correctly.

Best regards
Oriano