Viewing 30 results - 2,071 through 2,100 (of 244,608 total)
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  • #1487005
    iveyeng
    Participant

    Hello,

    I recently upgraded the PHP version to 8.3 (from 7.4) and I received the “fatal error” message. I copied the message in the private content. In fact I was not able to log in to my WordPress dashboad. I also tried to restore my site but that didn’t work and made it worse—site completely crashed. I had to revert back to PHP 7.4 to get the site back up and running. I’m currently using Enfold Child theme 7.1.1. and WordPress 6.8.2. After reading several threads, I assumed that the Enfold theme was compatible with 8.3. But that doesn’t seem to be the case.

    I contacted my hosting provider and they said the theme was not compatible with PHP 8.3. Please advise what to do. I need to upgrade the PHP version so I get the security updates. I haven’t tried upgrading to 8.2 or 8.1.

    #1487003

    In reply to: Tab Section Malfuntion

    Hey Maggie,
    I assume that you mean that the first tab title has two lines of text and the second tab title has three lines of text, the text is vertical-align “bottom” and you wish it was “middle”. Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    #top .av-section-tab-title {
    	vertical-align: middle;
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    #1487002

    Hey Jürgen,
    Thank you for pointing this out, I created a request to the Dev Team to review this at: https://github.com/KriesiMedia/Enfold-Feature-Requests/issues/141
    Feel free to follow along in the above thread and add info that you feel is relevant.

    Best regards,
    Mike

    #1486997

    Hi,

    The blue colour is coming from the Primary Color setting in the theme options. If you want to set a separate colour for the strong tag, then you can do so under Enfold->Advanced Styling.

    Best regards,
    Rikard

    #1486994

    Hi,

    Thanks for the update. Please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

    Here’s a response from my developer:

    – Earlier in the week I made a copy of the site into a test environment.
    – I have go through and disabled all plugins on the site except the litespeed cache plugin which is linked to the hosting.
    – I was still getting the same error on the special headings.
    – I then re-enabled all the plugins and disabled the litespeed plugin and it worked.
    – I am going to log a ticket with our DC guys to see if they can work out the issue BUT could you update your ticket with kriesi to explain the above.
    – I think its going to be something as simple as excluding a javascript file for ajax in the enfold theme to resolve this but have no idea.

    #1486980

    Good morning Rikard,

    I have no doubt that I can improve my skills in CSS, thank you for the resources. However, that is not the issue I am currently facing. So perhaps a summary could help.

    Regarding CSS:
    1) As previously mentioned, CSS doesn’t reliably override the blue. Additionally, on our entire website (not just the pages I’m working on), I would want the bold elements to also not be blue, but black. However, very importantly, if I do a hard global override to make it all black using CSS, then some elements that we’ve purposefully formatted differently in the paragraph section would be overwritten by black. That is why we find it important to just change the color of the default bold text instead of affecting entire paragraph sections. We want to fix the issue at its core, not look for solutions for every page or global CSS overrides affecting formatting of entire sections.
    2) CSS doesn’t override the tables to make them transparent, only to change their background to another color. Changing them to a color that matches the background is an ok workaround, but if we end up changing the theme colors on our website, then all tables using that workaround will no longer match the background. That is why we find it important for the default behavior of tables being transparent and not with a white background.

    Current implementations of CSS
    You can find all the global CSS we’ve added in the General Styling section of the Enfold theme.

    Summary of our issue
    Again, as much as I appreciate your suggestions in overriding the default formatting, my initial question was really in regards to fixing the default formatting itself. So in our case:
    1) Bold text being blue instead of black
    2) Background of tables being white instead of transparent

    I use the Twenty Twenty-Five theme to build one of our subdomains and the text there is black. The default is never for bold text to be blue, so somewhere it was changed to blue and we would like to change it back to black. However, due to the native settings and the many styling options in Enfold we are reaching out to you to change it reliably without creating contradictions resulting in formatting issues.

    Best,
    Vlad

    #1486972

    Hi,

    Thanks for that. Could you try updating the theme to the latest version (7.1.1) to see if that helps please? https://kriesi.at/documentation/enfold/theme-update/.

    Best regards,
    Rikard

    #1486957

    In reply to: Open Sans ZIP

    Hi,

    Thank you for the screenshots.

    The body font is still set to Open Sans when we checked, instead of Open Sans Condensed. Try to adjust the Font for Your Body Text setting in the Enfold > General Styling > Fonts panel. Let us know the result.

    Best regards,
    Ismael

    Hi,

    You can check out the functions in these files:

    — enfold/includes/config-enfold/functions-framework.php > avia_generate_stylesheet
    — enfold/config-templatebuilder/avia-template-builder/php/class-asset-manager.php > try_minifying_scripts | minimize_footer_scripts
    — enfold/config-gutenberg/class-avia-gutenberg-theme-integration.php > handler_generate_dynamic_stylesheet
    — enfold/config-templatebuilder/avia-template-builder/php/class-post-css-management.php > handler_enqueue_post_styles

    These functions are hooked into:

    
    add_action( 'ava_ajax_cet_delete', 'callback', 10, 1 );
    add_action( 'ava_after_theme_update', 'callback', 100, 1 );
    add_action( 'ava_after_import_demo_settings', 'callback', 100, 1 );
    add_action( 'avia_ajax_after_save_options_page', 'callback', 100, 1 );
    add_action( 'wp_enqueue_scripts', 'callback', 999999 );
    add_action( 'wp_print_footer_scripts', 'callback', 9 );
    

    Best regards,
    Ismael

    #1486945

    Hey Richard,

    You can always download the theme files from your Themeforest account. If you don’t own a license, then one can be purchased here.

    Best regards,
    Rikard

    #1486944

    Hey CESCI,

    Did you try to activate the option to delete old CSS and JS files under Enfold->Performance? You can also try to toggle the file compression options on the same page.

    Best regards,
    Rikard

    #1486943

    Hey Jesús Sierras,

    The update to 7.1.1 has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
    You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or upload the theme as if it was new under Appearance->Themes->Add New Theme.
    If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
    Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/

    If you don’t own a license, then you can purchase one here.

    Best regards,
    Rikard

    #1486940
    This reply has been marked as private.
    emilconsor
    Participant

    Dear Support Team,

    I am using the latest version of the Enfold theme. For the last few months, the svg_entypo-fontello icons have not been displaying in either the backend or the frontend. In the backend, only the icon names are displayed – for example: svg/address.svg, svg/adjust.svg, and so on. When I select one of these, it does not appear in the front end. entypo-fontello and entypo-fontello-enfold, on the other hand, are displayed correctly.

    I have created a temporary user account so you can inspect the issue. You can edit the list item on the homepage to see the icons that are not being displayed.

    I have ruled out plugin conflicts and re-uploaded the fonts in the theme settings, but the issue persists.

    Do you have any idea why these icons are not displaying?

    Thank you very much in advance for your assistance.

    Kind regards,

    Emil

    Richard Horne
    Guest

    Hello, I’m trying to fix a client’s wordpress website. They were running WP 4.8.9 which I have updated, but now their Enfold theme is broken and I need to reupload the latest version.

    The website is barmatt.co.uk and the email address for purchase would have been (Email address hidden if logged out)

    Are you able to send me the latest version of the theme so I can fix their website? Or upload it yourself?

    Hi Ismael,

    our containers share both database and upload directory. So only if a plugin or theme would create ephemeral data in its plugin directory ( not shared between containers) it may become a problem, but this is considered bad practice anyway.

    So we have in wp-options:
    avia_stylesheet_dynamic_versionenfold (hash)
    avia_stylesheet_dynamic_versionenfold_child (hash)
    avia_stylesheet_dynamic_versionenfold-child (hash)
    avia_stylesheet_existsenfold true
    avia_stylesheet_existsenfold_child true
    avia_stylesheet_existsenfold-child true

    If doing wp eval ‘avia_generate_stylesheet();’, only one option value changes ( avia_stylesheet_dynamic_versionenfold_child ) , and only one file is refreshed ( wp-content/uploads/dynamic_avia/enfold_child.css )

    If saving options manually, a lot more files are refreshed :
    ./wp-content/uploads/dynamic_avia/avia-gutenberg-dynamic-enfold_child.css
    ./wp-content/uploads/dynamic_avia/avia-merged-styles-15236a5ae6d86a1f9e74a9ba518a7c4c—68790b12ce27d.css
    ./wp-content/uploads/dynamic_avia/enfold_child.css
    ./wp-content/uploads/dynamic_avia/avia_posts_css/(*.css) – many files

    So currently we are running wp eval ‘avia_generate_stylesheet();’ upon every deployment, and so far have not seen de-synced css. But there have been only 3 deployments – not enough to be sure it works.

    I would still like to know whether there are better/more reliable ways to refresh the necessary CSS files. I could as well run mulitple WPCLI commands, if a developer would tell me which hook, action or function to use after deployment.

    regards
    ulrich

    #1486933
    CESCI
    Participant

    Hello,

    We have found that certain parts of our website (budapest.cesci-net.eu) change every time we update the Enfold theme. We have problems

    -with the header
    -the logo becomes much bigger; it is initially set to 60px in the Enfold settings
    -the language selector moves down

    -and the background colours of some elements disappear further down on this page (https://budapest.cesci-net.eu/en/b-solutions/#cases) The background colours of these elements are initially set in the Quick CSS section.

    We have been facing these issues for many, many months now. Usually, after we update the theme, changing the Header Custom Height solves the problems, so we think the source of the problems is in the theme.

    Do you have any idea how we can prevent these problems when updating the theme?

    Best regards,
    Viktória

    • This topic was modified 9 months, 1 week ago by CESCI.
    #1486932
    Jesús Sierras
    Guest

    Hi! We need to update the PHP versión of the website of our customer victormagallon.com that is running an old versión of enfold. When we update PHP the web crashes. Can web buy from you an update service with a new license of enfold? Please tell me ASAP if is available and cost?Thanks in advance!

    AnnemarieDoolin
    Participant

    Hi Genius’

    I am trying to add rounded corners to an image (see screenshot).
    Screenshot of Desired Look
    I can change the image css but that changes everything globally, i.e.

    img.avia_image {
    padding: 2px 0px 0px 0px;
    border-radius: 25px 25px 0 0 !important;
    }

    I tried adding a class ’rounded’ in the Enfold Child CSS (as below) AND then adding “rounded” in the Advanced – Developer Settings -Custom CSS Class on the image but it didn’t effect the image.

    img.avia_image .rounded {
    padding: 1px;
    border-radius: 25px 25px 0 0 !important;
    }
    Would really appreciate your help,
    Thanks, Annemarie

    #1486912

    Hey RK,

    Thank you for the inquiry.

    Have you confirmed that the issue only happens with Enfold and not with the default WordPress themes? We may need to access the site to properly understand the issue. Please provide the login details in the private field.

    We also recommend reaching out to the plugin developer for additional information about the issue.

    Best regards,
    Ismael

    Hi,

    Why would Enfold not find and use the existing old dynamic/cached CSS and require the re-save process?

    Do the containers also share the same database? Please note that the theme relies on a database entry to generate the dynamic stylesheets and scripts. So, if each of your WordPress containers has its own unique database, a desync will likely occur in the shared uploads directory or volume from one of the WordPress instances. It will only work correctly on the instance where the theme options were saved last because that action triggers the file generation and saves the correct entry in the database in favor of the instance.

    Yes, the function avia_generate_stylesheet should regenerate the dynamic stylesheet, but we haven’t tested this on WP-CLI. You can try running it in each deployment to see if it correctly resolves the issue with the missing stylesheet.

    Best regards,
    Ismael

    #1486903
    RK
    Guest

    Have used the Enfold theme for several years and it has been working fine till recently. Moneris Gateway plugin did an update and now the Enfold theme is hiding the variable product pricing on the website. The simple product pricing is fine. I have run tests to confirm the conflict is with the Enfold theme and not other plugins. Are you aware of this issue and how can it be resolved as it is quite impossible to sell products on a website without a price. Please advise.

    Hi,
    Glad we were able to help, and I can understand that you may not want to use the snippet. If you wound like to see this built in to the theme please open a Github Feature Request for the Dev Team to review it and you can follow along with them. If you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    #1486900

    Dear Ismael,
    Thank you very much for your helpful response and for providing the PHP snippet to adjust the heading structure in the Timeline element.
    After reviewing this internally, the client has decided not to implement further theme-based customizations via the functions.php file at this stage. As we’re working across several Enfold-based websites, they hope this issue will be resolved in a future theme update instead.
    We’ve documented the structural limitation in our accessibility report accordingly.
    Thanks again for your support and your assistance on this matter!

    Best regards,
    Diana

    Hi Mike,

    sorry for the delay – the past few weeks I’ve been fully occupied making five Enfold-based websites WCAG-compliant.
    Thanks again for your suggestion regarding the Scroll-to-Top button.
    After reviewing the situation, my clients decided not to implement additional plugins or custom code to fix this specific theme-generated issue. Given the already significant effort and cost invested in accessibility improvements, this workaround is currently not seen as proportionate.
    The issue has been transparently documented in the accessibility statements, and we hope it will be addressed in a future Enfold update.
    Also, thanks for your tip regarding the alternative to the Header Footer Code Manager. I’ll definitely keep the WPCode plugin in mind for future projects …

    Thanks again for your support !
    Best regards
    Diana

    #1486895

    Hi,

    Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

    #1486890
    aledef
    Participant

    Hi,
    I submitted my website to Google PageSpeed Insights and i get 3 accessibility issues regarding default WPML Language Switcher (the one that comes by default on Enfold main menu).

    Here are the issues:

    1. Elements with an ARIA role [role] that require child elements to contain a specific role [role] are missing some or all of these required child elements.
    2. The name of the links is not distinguishable
    3. List elements (<li>) are not contained within parent <ul>, <ol>, or <menu> elements.

    These issues negatively impact overall PageSpeed score, preventing an effective website optimization.

    Any help?
    Thankyou

    #1486889
    fiorettipau
    Participant

    Hello,

    I just bought Enfold theme for wordpress, when I try to install one demo I always have the same error message “curl error 28 connection timed out after 10001 milliseconds”.

    I already checked firewall, plugins, SSL (everything is ok) I don”t know what to do.
    Can you help me ? I am used of wordpress themes, this is the first time I bought Enfold I hope there will not be lots of errors and problems with it.

    Thank you

    Ben
    Participant

    Hi Enfold Team,

    We’re seeing a recurring issue across several WordPress websites built using the ENFOLD theme. All of these websites are hosted with SiteGround, and we’re using Enfold’s built-in JavaScript file merging and compression (via Enfold > Performance), not SiteGround’s SG Optimizer plugin for JS handling.

    The problem arises with the auto-generated avia-footer-scripts file in the /wp-content/uploads/dynamic_avia/ directory. Occasionally, this file appears to be served with the wrong MIME type (text/html instead of application/javascript), which causes the browser to block it and throw this error:

    Refused to execute script from ‘https://example.com/wp-content/uploads/dynamic_avia/avia-footer-scripts-xxxxx.js&#8217; because its MIME type (‘text/html’) is not executable, and strict MIME type checking is enabled.

    When we visit the file directly, it displays a “Nothing found” page.

    Temporary Fix

    We’ve been resolving the issue manually with this process:
    1. Go to Enfold > Performance in the WordPress dashboard.
    2. Click “Delete old CSS and JS files”.
    3. Go to Enfold > Theme Options and click “Save all changes”.
    4. Clear browser cache and refresh the site.

    This regenerates the file with a new hash and correct MIME type, and the issue resolves.

    Our questions:
    • Do you know what might be causing this to happen across multiple Enfold-powered sites?
    • Is there anything we can do to prevent this from happening again in future?

    Thanks again for creating such an excellent theme and offering first-class support — we really appreciate your work.

    Many thanks in advance,

    Ben

Viewing 30 results - 2,071 through 2,100 (of 244,608 total)