Hi Richard!

Thank you for using Enfold.

Can you please provide a screenshot or an example of what you’re trying to do? Please visit Envato Studio or Werkpress for further customization. You can also vote or request the feature on our Feature Requests page.

Regards,
Ismael

Hey Marie!

Thank you for using Enfold.

Please refer to this link on how to edit the password protected message:

http://codex.wordpress.org/Using_Password_Protection#Customize_the_Protected_Text

Cheers!
Ismael

Hi!

Thank you for the update.

I checked the home page but I only see one image element there without a fading animation applied. Can you please create a test page so that we can see the issue? You’re not using the latest version of the theme. Please download the latest version from your themeforest account then update the theme via FTP. Please refer to this link for more info: http://kriesi.at/documentation/enfold/updating-your-theme-files/

Best regards,
Ismael

Hi!

I’m sorry but we haven’t really tackled this issue before. FYI, the translation (mo/po) file are handed to us by random people who uses Enfold for their own projects. Obviously, they want to translate the theme options and advance layout builder text or strings to their own languages. The only possible way to disable these translations is to use the codestyling localization plugin or edit all po/mo languages file manually which sounds crazy, I agree. Or maybe I’m missing something. I’ll ask Kriesi if he knows any other way to disable this translations. Please wait for his response.

Best regards,
Ismael

Hey!

I’m sorry but we only provide support for theme related issues. Please hire a freelance developer for theme customization.

1.) The category sort functions is available for Blog Grid element. You can only use it on Masonry and Portfolio Grid elements.

2.) You can change the thumbnail size using the Simple Image Sizes plugin.

3.) Enable the post navigation on mobile device with this on Quick CSS:

@media only screen and (max-width: 767px) {
.responsive #top .avia-post-nav {
display: block;
}
}

4.) Comment count will only show on single post pages not on the blog overview page. You can enable it on Enfold > Blog Layout > Blog Post Comment Count. If you want to show it on the blog overview page. Please hire a freelance developer to modify loop-index.php file.

5.) Please provide a link to the actual page where this is happening.

6.) The slider container will depend on screen size. You can hide it on mobile device using media queries then show another elements instead. You can add a unique selector to any elements on the advance layout builder except for column layouts. Refer to this link for more info:
http://kriesi.at/documentation/enfold/turn-on-custom-css-field-for-all-alb-elements/

7.) Edit the font on Enfold > Advanced Styling panel or add this on Quick CSS:

body, body p {
font-size: 20px;
}

8.) You can use the css above. Use the line-height property for paragraph spacing.

Regards,
Ismael

Hey!

Thank you for using Enfold.

1.) Please use the advance layout builder. Use the special heading. You can’t use the the_title function outside a loop and without using a php enabler plugin to enable php on wordpress editor. Please refer to the wordpress codex.

2.) If you want to show the category of the portfolio post. Please edit the config-templatebuilder > avia-shortcodes > portfolio.php. Use the get_the_category or get_the_term function.

3.) If you’re not using the advance layout builder for portfolio items, supply a tag for each post to show as related entries. Edit single-portfolio.php, find this code:

$avia_config['size'] = avia_layout_class( 'main' , false) == 'entry_without_sidebar' ? '' : 'entry_with_sidebar';
                    get_template_part( 'includes/loop', 'portfolio-single' );

Below, add this code:

//show related posts based on tags if there are any
get_template_part( 'includes/related-posts');

Regards,
Ismael

Hey Softwaredanmark!

Thank you for using Enfold.

Please try to flush the permalink settings. Go to Settings > Permalinks panel then click the “Save” button once. See if that changes anything. For further testing, please select a specific product that shows a 404 page. Edit this one then click update. Go to the product page again then click the product. Let us know what happens.

Best regards,
Ismael

Hey!

I checked the site on firefox and the file enfold-child/style.css is being loaded. It will actually override the custom.css file:

<link rel="stylesheet" id="avia-custom-css" href="http://chestonag.com/web/wp-content/themes/enfold/css/custom.css?ver=2" type="text/css" media="all">
<link rel="stylesheet" id="avia-style-css" href="http://chestonag.com/web/wp-content/themes/enfold-child/style.css?ver=2" type="text/css" media="all">

Best regards,
Ismael

Hey!

Thank you for using Enfold.

This technique has been tested on a few other sites. It should work. Please create a test page where you added the sliders with the custom css classes. We would like to inspect it.

Best regards,
Ismael

Hey icotom!

Thank you for using Enfold.

Please try to use the Code Block element. Separate the fields with a flex_column container. Something like this:

<div class="flex_column av_one_half first">
SOME FORM FIELDS HERE
</div>

<div class="flex_column av_one_half">
OTHER FORM FIELDS HERE
</div>

Cheers!
Ismael

Hey c3conseils!

Thank you for using Enfold.

I don’t see any issues when I logged on to the website. Is the general styling still not working? Please do a hard refresh on the browser every time you change anything on the theme.

Cheers!
Ismael

Hey!

Thank you for using Enfold.

Please use this on Quick CSS or custom.css:

.html_header_top.html_header_sticky #top #wrap_all #main {
padding-top: 180px;
}

Cheers!
Ismael

Hey debkeller!

Thank you for using Enfold.

Please edit a portfolio item then look for Overwrite Portfolio Link setting. Set it to define custom link. Add the url of the video or image on Link portfolio item to external URL field.

Best regards,
Ismael

Hi!

No, I’m sorry it’s not possible without major customization of the theme. Please visit Envato Studio or Werkpress for further customization. You can also vote or request the feature on our Feature Requests page.

Cheers!
Ismael

Hi cerasel!

Thank you for using Enfold.

I’m sorry but you can’t use the Advance Layout Builder for posts. It is disabled by default.

Best regards,
Ismael

Hey MatthewJBell!

Thank you for using Enfold.

I’m sorry but we don’t provide support for third party plugins as stated on our support policy. Please contact the plugins author for more info regarding the issue. Thank you for understanding.

Best regards,
Ismael

Hi Annie!

Thank you for using Enfold.

You’re using a very old version of the theme, 2.4.2, which is not compatible with WordPress 4.0. Please download the latest version 3.0.2 from your themeforest account then update the theme via FTP. Please refer to this link for more info: http://kriesi.at/documentation/enfold/updating-your-theme-files/

Since you didn’t update the theme, expect a few changes after the update. You need to adjust the options or configure the theme elements from scratch. Please update the theme every time a new patch is available.

Regards,
Ismael

Hey Catherine!

Thank you for using Enfold.

Please go to Enfold > Header > Mobile Menu panel. Set the second option on the Header Mobile Menu activation setting.

Best regards,
Ismael

Hi Catherine!

Thank you for using Enfold.

Did you set the number of columns on Footer > Footer Columns? Make sure that you add the widgets on the Footer – Columns widget areas.

Best regards,
Ismael

Hi Hatchman33!

Thank you for using Enfold.

Why do you want to enable the parent theme if you’re already using the child theme which the best way to work with WordPress? You can export the theme settings file on Enfold > Import/Export panel. After the export, switch to the parent theme then import the settings file back. Please create a backup or restore point before doing this, just in case. Please visit Envato Studio or Werkpress for further customization.

Cheers!
Ismael

Hi!

Regarding the slider, please use the Fullwidth Easy Slider instead of the Layer Slider since you’re not using fancy animations or anything complicated. Set the Slideshow Image and Video Size to No Scaling. Please download the latest version from your themeforest account then update the theme via FTP. Please refer to this link for more info: http://kriesi.at/documentation/enfold/updating-your-theme-files/

Regards,
Ismael

Hey adminbandit!

Thank you for using Enfold.

There’s a p tag on top of the second promobox title. Please make sure that there are no visible spaces on the editor.

Regards,
Ismael

Hey geomat1!

Thank you for using Enfold.

Please refer to this link: https://kriesi.at/support/topic/header-question-6/

Regards,
Ismael

Hey!

We are very sorry for the delay. There are multiple instances of Enfold themes on your installation. Please delete those that aren’t being used. Deactivate all plugins then update the theme to version 3.0.2. Test the lightbox again before you reactivate the plugins.

Cheers!
Ismael

Hey!

Please give us a link to the actual website. Try to deactivate all plugins, specially cache and minify modules. Make sure that you’re running Enfold 3.0.2 on WordPress 4.0.

Best regards,
Ismael

Hey!

Thank you for using Enfold.

I checked the site on IE9 and later version of the browser and it loads fine. I tried to hard refresh the page a few times.

Cheers!
Ismael

Hi stu_art!

Please add following code to Quick CSS in Enfold theme options under General Styling tab

.iconbox_top .iconbox_icon { display: none; }
body .av-special-heading.classic-quote > * { font-family: Baskerville; }

This should take care of 2 and 4. For 1, please make sure to upload image in original size, now it is resized, that is why it is blurry. For 3, can you post a screenshot and point out the element you would like to edit?

Regards,
Yigit