Viewing 30 results - 2,011 through 2,040 (of 244,159 total)
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  • Hey Ryan,

    Thank you for the inquiry.

    We are not yet sure what is causing the issue, but we did notice that the site contains an older version of the theme (6.0.8). Please download the latest version (7.1.1) from your Themeforest account, then try to update the theme manually via FTP. Let us know if the issue persists.

    https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp

    Best regards,
    Ismael

    #1485398

    Hi,

    Thank you for the update.

    You can check out the documentation to help you get started with the theme: https://kriesi.at/documentation/enfold/

    There are also video tutorials available, created by other Enfold users: https://www.youtube.com/watch?v=Dbgy4dPf7R4

    Let us know if you have more questions.

    Best regards,
    Ismael

    #1485393
    stevengamez
    Participant

    Hi, I have discovered an issue with WP forms and Enfold specially when the Enfold Child theme is being used. Wp forms asked me to reach out to you to see if you could provide a fix. Basically I have a Wpforms contact form that has hub spot integration. The form works but it is not correctly mapping the fields when the child theme is being used. The wpforms works correctly when the non child theme is active. I created a staging website to troubleshoot the issue with the WPFroms team.

    Here is what the WP forms support discovered. I have attached it to the private data seeing there are links and screenshots

    David Mawad
    Guest

    Hello, I just purchased Enfold, i’ve tried uploading it but got this error message

    “Unpacking the package…

    Installing the theme…

    The package could not be installed. The theme is missing the style.css stylesheet.

    Theme installation failed.”

    theme support forum is not allowing me to ask a question, i only have the option to read other Q&A’s. please help

    my license code is:
    2f933b15-00eb-4cae-9f0a-6b5c1241ff00

    #1485383

    Hey SurigliaStudio,
    Try adding this code to the end of your child theme functions.php file in Appearance ▸ Editor:

    function blog_title_above_image() { ?>
      <script>
    window.addEventListener('DOMContentLoaded', function() {
    (function($){
      $('.slide-entry').each(function() {
      $(this).find('.entry-content-header').insertBefore( $(this).find('a.slide-image'));
      $(this).find('.av-vertical-delimiter').css('display','none');
      });
    })(jQuery);
    });
      </script>
      <?php
    }
    add_action( 'wp_footer', 'blog_title_above_image', 99 );

    If you are not using a child theme you could use the WP Code plugin then add a new snippet, in the top right corner use the PHP snippet as the code type:
    use wpcode php snippet and activate
    and ensure that it is activated, then add the above code and save.
    Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.
    Please see the screenshot in the Private Content area of the expected results.

    Best regards,
    Mike

    #1485380

    In reply to: 7 Spalten Mega Menu

    Hi,
    Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    #1485379

    Hi,
    Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    #1485373
    Schmidtgrafisk
    Participant

    Hey Enfold
    I got 3 footer widgets that I like to center.
    I’d like to keep the text left aligned.

    Thanks

    #1485368

    Hi,

    Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

    #1485360

    Hi,

    You can keep the current css rule, but the selector #av_section_2 is generic and commonly used across the site. The changes above might be applied to sections where they are not intended. If you’re not sure how to apply custom css class names to the element, please check the documentation below.

    https://kriesi.at/documentation/enfold/add-custom-css/#enable-custom-css-class-name-support

    Best regards,
    Ismael

    #1485352
    DianaLoola73
    Participant

    Dear Enfold Support Team,

    I’m working on making my website more accessible:
    https://www.schlosswirtschaft-schwaige.de
    I’m using the built-in search icon in the main menu (top right), enabled via the Enfold settings.
    However, accessibility tools (like WAVE) report two problems:
    – The search icon has no accessible label (aria-label or similar).
    – It’s also flagged as a “suspicious link”.
    Could you please tell me the best way to solve this so it meets accessibility standards (WCAG)?
    Thank you very much for your help!

    Best regards, Diana

    #1485351

    Hi,
    Glad Guenni007 could help, thank you Guenni007, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    Hi,
    Glad Guenni007 could help, thank you Guenni007, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    #1485347

    Hey JoStudioDeRijp,
    Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    .av-masonry-date {
    	display: none;
    }

    If it doesn’t help, please link to your page so we can examine.

    Best regards,
    Mike

    Hi,

    Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

    #1485343

    In reply to: Token

    Hey ringonet,

    Please follow this: https://kriesi.at/documentation/enfold/theme-registration/

    Best regards,
    Rikard

    #1485335
    JoStudioDeRijp
    Participant

    Hi Enfold,

    I have a problem with someting, I want the date of my posts NOT to be seen on the page. It is with the masonry-option.

    See the screenshot, how can I manage this? Always a bit difficult for me, the blog posts…

    I hope you can help!

    #1485324

    Yes, very slow and the support of the company that host the server told me that I needed to ugrade my server contract as the theme was too demanding for the CPU I have right now.

    Can you tell me what are the minimum software and hardware requirements for Enfold to perfom well ? That’s what the support of my server is asking me in order to advise me what better option of hosting would help for the website being slow.

    They also recommended to install Query Monitor and I did but having no technical knowledge, I just dont know what to look at…
    It looks like I really need to find a webmaster to help me.

    Thanks for your help !

    Hey rjalthar,

    Thank you for the inquiry.

    It seems to be an issue with the image overlay. Could you confirm the current version of the theme? Make sure the theme is updated to version 7.1, then try to temporarily toggle or disable the settings under Enfold > Performance > File Compression.

    To fix the issue temporarily, you can add the following css code to disable the image overlay:

    #top .image-overlay.overlay-type-image {
        display: none !important;
    }

    Best regards,
    Ismael

    #1485315

    Hi,

    There is no problem with uploading images to Enfold, since it’s default WordPress functionality. If the plugin in question is handling images in a different way, then it’s up to them to include that in their code.

    Best regards,
    Rikard

    #1485312

    Hi,

    lastly that I use Enfold on almost all the sites I manage, and this site is the only one that has had this problem.

    It’s probably an issue with the compression, a certain modification or one of the plugins. Please keep the above modifications for now and let us know if the issue occurs again on a different site.

    Thank you for your patience.

    Best regards,
    Ismael

    solf
    Participant

    Hello.

    The “OneTab” plugin for accessible website use doesn’t support keyboard navigation on enfold webs.

    According to OneTab Support, this is because the necessary structures “ARIA labels, correct focus management, and tab index” are not supported by enfold.
    https://de.wponetap.com/tutorial/keyboard-navigation/

    Can the structures be added manually to use keyboard navigation?

    Thanks, solf

    =============

    Hallo.

    Das Plugin “OneTab” zur barrierefreien Nutzung einer Website unterstützt auf enfold webs keine Tastaturnavigation.

    Laut OneTab Support liegt dasa daran, dass die notwendigen Strukturen “ARIA-Labels, korrektes Fokus-Management und tabindex” von enfold nicht unterstützt werden.
    https://de.wponetap.com/tutorial/keyboard-navigation/

    Lassen sich die Strukuren händisch hinzuzfügen, um die Tastaturnavigation zu nutzen?

    Danke, solf

    #1485303
    jedediahzilberberg
    Participant

    Recently on my site, after updating to Enfold 7.1 (WP 6.8.1), I am seeing p tags getting added automatically. This should not happen. How do I stop this from happening? Here are 2 examples of this happening:

    <p class=”ai-optimize-89″></p>

    <p class=”ai-optimize-96″>
    <style type=”text/css” data-created_by=”avia_inline_auto” id=”style-css-av-2w1fh1-60a2143162635ac4b509f8d4973bd200″>
    .avia-section.av-2w1fh1-60a2143162635ac4b509f8d4973bd200{
    background-repeat:no-repeat;
    background-image:var(–wpr-bg-d2d137c8-5f7d-4d64-9d8d-23b56da50b14);
    background-position:0% 0%;
    background-attachment:scroll;
    }
    </style>
    </p>

    #1485301

    Hi Rikard,

    The theme is updating the widget fields within the wp_options table and appears to be drawing from the several applicable wp_options table entries to create the sidebars, footers, etc. in the viewable website. It is not, however, presenting the widget areas in the backend unless the amount of content within several associated table entries is reduced. I don’t know if Enfold itself has a limit on the data pull whether configured or a coding/capability limit associated with the backend.

    An example, the Text widget adds to the wp_options table with an entry having an option_name of “widget_text”. All Text widgets are “deposited” into the option_variable data field associated with the row having the option_name of “widget_text”. Since I use the Text widget extensively in all of my widget areas this option_variable data field has over 91,000 characters. This and similar other option_name widgets appear to be causing the backend widget area presentation issue because when I eliminate the content within them all, the widget areas appear.

    Note that within MySQL, the option_variable field is set as “longtext” and so should hold over 4 billion characters and so the 91,000+ characters within the field should not be an issue. That said, my MySQL queries return a message indicating that the “length” of the data within the option_variable field could preclude saving more data within it. This is what lead me to my experiment of eliminating the content and finding the widget areas return when I do so for all such messaged option_variable fields associated with option_name “widgets”.

    I hope that description is more helpful. My question is two fold, is there something associated with Enfold (configuration or code/limitation) preventing the widget areas from appearing that can be corrected? Alternatively, is there a way to reduce the number of characters within the several offending option_variable fields so to regain access to the widget areas within the WordPress backend? Lastly, is there another solution I might try?

    Thank you again for your help. Enjoy the day!

    All the Best,
    Nathan

    #1485300

    Hi,

    Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

    #1485298

    Hi,

    Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

    #1485290

    Hey Morten,

    There are several javascript error on your site. Please try deactivating file compression under Enfold->Performance first of all, or try to temporarily deactivate all plugins to see if that changes anything.

    Best regards,
    Rikard

    #1485289

    In reply to: Demo is not uploading

    Hey SM_Robel,

    Thanks for the login details. Enfold is not active on your site, do you still want to import a demo? If so, which one?

    Best regards,
    Rikard

    #1485278

    Hi,

    My lack of technical knowledge do not ease things I guess :-)
    So, my website was terribly low, I contacted the helpdesk of the company hosting the server and they asked if they could run the PHP slowlog so that they could see which scripts were low to load. They talked also about analyse the php_low.log
    And their conclusion was that the Enfold theme need more CPU that what I have right now and that I should upgrade for a more powerful server.
    I have asked which one they would recommend and they asked me if the theme requires specific harware or software in order to work correctly.

    Does that help ? I hope so !

    P.S. : I have add login in the private content if that helps

    Best,

    Olivier

    DianaLoola73
    Participant

    Dear Support Team,

    I am currently working on improving the accessibility of our website using the Enfold theme and encountered an issue with the Easy Slider on the following page:
    https://www.schlosswirtschaft-schwaige.de/restaurant/raeumlichkeiten/
    (But it s also affecting other pages withe a slieder-element)
    When testing with Axe DevTools, two critical accessibility errors are flagged:
    Error: “Links must have discernible text”
    Elements affected:

    These links lack programmatically readable text for screen readers. Although the SVG icons inside the link have a <title> and <desc> tag, and the HTML includes a <span class=”avia_hidden_link_text”>Zurück</span>, Axe still reports:
    – The element has no text visible to screen readers.
    – No aria-label, aria-labelledby, or title attribute is present or correctly interpreted.
    – The element is in the tab order but has no accessible name.

    Could you please help me to find the best way to make the “previous” and “next” slide links accessible for screen readers?

    Best regards, Diana

Viewing 30 results - 2,011 through 2,040 (of 244,159 total)