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Search Results
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In reply to: Blog H1 title not showing with Grid layout
Hey blinddrop,
Thank you for the inquiry.
Did you select the page to be displayed as the blog page in Enfold > Theme Options? Please provide the login details in the private field so we can check the issue further.
Best regards,
IsmaelIn reply to: Cookie Consent: Setting before consent or rejection
Hey ebenanders,
Thank you for the inquiry.
This mostly depends on the option selected under Enfold > Privacy & Cookies > Cookie Handling > Default Cookie Behavior. The first and second options are more permissive in how they block or limit certain cookies or features, so even without user consent, elements such as Google Maps, fonts, or contact forms using reCAPTCHA and other features that rely on cookies will still work on page load when these options are selected.
The third and last options are more strict, completely blocking all third-party cookies or preventing native features from functioning until user consent is given.
Hope this clear things up a bit.
Best regards,
IsmaelHey krisknap,
Thank you for the inquiry.
Have you tried to toggle or temporarily disable the Enfold > Performance > File Compression settings?
Please provide the site URL and login details in the private field so we can check the issue further.The script below is responsible for the cookie consent behavior and functions.
— enfold/js/avia-snippet-cookieconsent.min.js
— enfold/js/avia-snippet-cookieconsent.jsBest regards,
IsmaelIn reply to: Fixed Header /// mobile
Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeIn reply to: Burger menu
Hi,
Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeIn reply to: Scroll to Top Button /// mobile
Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeIn reply to: Display of Header Social Icons
Hi Mike,
thanks for your helpful input. Finally (after weeks and at least in the second wave days) solved!
DONE
It’s an issue that causes WP Rocket and can be fixed with a small setting. Details: With this icon display odyssey, I initially thought it was an icon set that can´t no longer used (Enfold notice). Then I contacted support here. Then I go in support with the developer of the plugin that stores fonts locally in compliance with GDPR. And thanks to this notice with WP Rocket – that was the deciding factor.You have the same trouble?
Use this line in the browser to test: https://www.your-url.com/?no_wprocket=1
If you didn´t see any trouble with the icon font = > issue caused by WP Rocket.
This issue is related to the Remove Unused CSS feature. In some cases, icon fonts can get mistakenly excluded during the Used CSS generation process, which causes icons to disappear.To resolve this, please add this to the File Optimisation / CSS safelist: (.*)social_bookmarks(.*)
In reply to: Backup and Update – thank you
Hi,
Glad that Rikard could help you sort this out, shall we close this thread now? If you have any further questions you can always create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeIn reply to: Burger/Mobile menu in Widget or Footer
Hi, please ask your programmers: There MUST be solution! What about using something like wp_nav_menu put it in an array and create a shortcode from there? Enfold itselfs uses this to create menues so why shouldn’t it be possible to create a shortcode with a menu?
Thanks
In reply to: Backup and Update – thank you
Hi,
Thanks for the update. Maybe you bought the theme licenses using a different account? If you need further help with that, then please reach out directly to Themeforest support as we cannot help you out with license problems. Once you have access to the theme files, then please follow this in order to register your license: https://kriesi.at/documentation/enfold/theme-registration/
Best regards,
RikardHere is the link where i import your Enfold Demo, the “Feature” section does not show up.
In reply to: Backup and Update – thank you
Hello Mike,
thank you for your kind reply. I have never installed a new update of Enfold before and unfortunately, I’m still using the old version 5.2.1.
On the theme-forest-website, under the “Downloads” tab in my account, I see the message: “You haven’t bought anything yet. Discover the most popular items available or browse our hottest new items.”
I have already purchased two Enfold licenses but don’t know how to update them.I kindly ask for your support and information on how long I can continue to use this great support service from you. As an absolute beginner, I truly appreciate your help.
Best regards
Andrea
Topic: Missing arrows in carousel
I’m on 7.1 and wordpress 6.8.1 (dev site: https://tssdevsite.xyz/)
I was remiss in updating my site, everything worked on wordpress 6.7.1 and enfold 5.7 (prod site: https://www.thestrapsaver.com/)
How can I fix this? Please be as clear as possible, I’m not very good at this :)
Hi there,
I have a fresh install of WordPress on my site: https://evolve.oladigital.com.au/
I have downloaded x11 layout builder templates and the theme settings file from the old site, https://evolveelc.com.au/ to upload to the new site.
For the theme settings, it has allowed me to upload and given me the success message and refreshed the page, but no settings appear. I’ve tried multiple times with the same result.
The layout builder templates file will upload, but I receive the warning ‘Illegal file was uploaded. No templates were added.’
I’m unsure what’s going wrong as both files were downloaded from an up to date website with Enfold installed.
Thanks
In reply to: Masonry Gallery Not Working
Hey Aron,
There are js errors coming from the file in private. You could try deactivating file compression under Enfold->Performance to see if that helps.
Best regards,
RikardIn reply to: Google Tag Manager installieren
Hi,
If you have questions outside the current topic, then please open a new thread.
Best regards,
RikardIn reply to: Just one color on blog post on mobile
Hi,
Great, I’m glad that Mike could help you out. We’ll close this thread for now then, please open a new thread if you should have any further questions or problems.
Best regards,
RikardI’m currently using the latest version of Enfold, and while the mobile layout renders correctly across most devices, I’m encountering an issue where embedded forms are not displaying properly in Firefox and Safari. The layout either breaks or the form fields are missing entirely. The same forms work as expected in Chrome.
Has this been addressed in the most recent Enfold update, or is there a known compatibility issue with form rendering in these browsers? Any insight or recommended CSS/JS overrides would be appreciated.
Thanks in advance.
When i download and import the Enfold Classic Demo, the Feature page is not able to showup like the link below:
More important, I want to make a function like the sidebar with many options to click same as that Feature Page. How can i do it
Hi Folks
Not looking for support or even a response on this – just logging something for your interest in case it has not come to light from any other source.
We have a licence for Enfold and sometimes sign-up for the support when critically required but we don’t currently have support cover.
However, we have discovered an issue which appears in Enfold 6.0.9 and 7.1.
Issue description.
On product category pages the links for Sort By: and Display: don’t function – the links are not active as links i.e. the hand doesn’t appear – although the text is suitably highlighted when mouseover.
Screenshots below:
1 & 2 – of the code shown when using inspect working and not working versions (sadly can’t remember which is 1st or 2nd – sorry)
3 – composite of working (version 6.0.8) left and non-working (version 7.1).
Hope that this provides something of value to you.
If not thanks anyway for taking the time to read it. As we don’t have support no response is expected or needed. We’ll keep trying new Enfold versions until it is fixed or we are forced into getting a 6month slot of support for this (or some other) reason.
Regards
John
Topic: Harmful site by Google
My page is being flagged as harmful by google. There is a redirection in the layerslider? I checked the original recent installer with the file below but i don’t see any redirection.
Original code for the file:
<?php
// Silence is golden.Would they trigger on // Silence is golden ?
Hacked: Malware
Description
These pages direct users to a site that serves malware. Learn more
Sample URLs
http://###/
https://###/abonnementen
https://###/wp-content/themes/enfold-Theme/config-layerslider/LayerSlider/assets/static/layersliTopic: Masonry Gallery Not Working
Hi,
I have Enfold 7.1 running PHP 8.4.7 through Siteground and the masonry gallery is not appearing plus, mega menu not appearing correctly and other things not working right like the normal gallery.
I have disabled plugins and checked
Reinstalled the theme and checkedIf you see the link attached, scroll down on homepage under – Our Driveway Solutions For Nottingham
Also hover over the mega menu
Also check the gallery on the link provided, this doesnt load and when you click on the image it opens from the media libraryCan someone please help as I am not sure what else I can do now?
Thanks
AronHi Rikard,
Thanks for your reply!
The issue occurs when I try to import the “Enfold Construction” demo via Enfold > Demo Import. Sometimes the demo is only partially loaded (some images or layouts are missing), and other times the process gets stuck in an infinite loading screen.
Let me know if you need any additional info like error logs or configuration details — happy to provide anything that might help.
Thanks again for your support!
Best regards,
Tommaso (tomfon87)Hi,
I have a question about the cookie banner. According to the Austrian Datenschutzbehörde consent must first be given before cookies that are not technically necessary can be set. Consent must therefore be given in advance. My consideration: What happens if users are on an Enfold website and have not yet given their consent? I usually use the small bar at the bottom and the page can be used without clicking any of the buttons.Kind regards,
KarinHi,
Errors found: Instagram hat Fehler zurückgegeben: 429 (= Too Many Requests).I saw in another thread, that you recommend smashballon, which is only usable if you pay for the pro version…
So: I paid for the Enfold theme with Instagram-Function and thats your answer? Serious?I urgently need this widget, and cannot wait for a a new release if this takes too long. When you think you fixed the problem: 1 day, 1 week, 1 month, 1 year? If it takes longer than weeks, you should suggest another solution which doesn’t cause extra costs….
Thanks
Hey Elisa,
I don’t think that updating gradually would make any difference to be honest, I would suggest that you update to the latest version directly. The update to 7.1 has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or upload the theme as if it was new under Appearance->Themes->Add New Theme.
If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/Best regards,
RikardHello,
From my Appearance/Widget webpage, the only two widget areas appearing are the Display Everywhere and Sidebar Blog areas. Note that in normal view mode (accessibility mode disabled), the down arrow does not work and so no widgets can be viewed or edited. In Accessibility Mode, the widgets appear and are editable. I disabled all plugins, cleared the cache, and the issue remained.
Note too that I’ve lost access to the Footer and After Content widget areas in addition to the many Custom Widget Areas that I’ve setup. These widget areas do not appear at all.
Finally, note that all widgets work well and appear on the public facing website. I’m just not able to access and update the widgets as I desire to do.
I greatly appreciate your help in resolving my issue. Website login credentials are in the private area. Enjoy the day!
All the Best,
NathanHello Kriesi team,
I’m facing a somewhat delicate situation with a WordPress site that needs to be updated. Currently, the site is running a rather old version of WordPress (4.8.5) with your Enfold theme installed in version 4.0.7, all running on PHP 7.2.
My goal is to update the site to the latest version of WordPress, the latest version of Enfold, and also upgrade PHP to version 8.2. However, I’m aware that doing this directly may lead to compatibility issues and failures due to the large gap between versions.
That’s why, before purchasing a new license for your Enfold theme, I’d like to know whether buying it would give me access to previous theme versions as well (intermediate versions between 4.0.7 and the latest), so I can carry out a gradual and controlled update process, minimizing the risk of issues. I would also appreciate any guidance you could provide on how many intermediate versions I should use, and at which stages, following the successive WordPress updates.
Thank you very much for your attention. I look forward to your reply so I can make an informed decision.
Best regards
Hi everyone,
I recently installed the Enfold theme on my WordPress site hosted with Hostinger. However, when I try to import the “Enfold Construction” demo, I run into one of these two issues:Not all demo files load correctly (some images and pages are missing),
orThe import process gets stuck in an infinite loading loop and never finishes.
I’ve already tried disabling additional plugins and confirmed that my PHP version is up to date. I’m on a Premium Hostinger plan, and server resources seem fine. Has anyone experienced this issue before? Any advice or alternative methods to successfully import the demo?
Thanks in advance for your help!
TommasoIn reply to: Magazine type size is way too big.
Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
Mike
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