Viewing 30 results - 1,861 through 1,890 (of 244,419 total)
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  • #1487085

    Hi,
    Glad Rikard could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    #1487083

    Hi,
    Very good, we will close this thread, you can follow the Github thread as the Dev Team reviews it.

    Best regards,
    Mike

    #1487082

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    #1487077
    plc_ratm
    Participant

    Hello, I am trying to import the default (enfold-2017) demo files.

    I get the following error:
    Error accessing file for download:
    cURL error 7: Failed to connect to kriesi.at port 443 after 36 ms: Could not connect to server

    Do you know why that is?

    Also, manually adding the demo (enfold-2017.txt & enfold-2017.xml from github) doesn’t work for me..

    #1487070
    BlutVampir
    Participant

    Short Version
    If you place an URL to an existing page on the same WordPress in the autorespond text, it changes the contact form title and kills the autorespond feature.

    Long Version
    In Enfold, there is a contact form title:

    which is shown in the frontend:

    BUT there is the option to add an autoresponder text / email. You can add images and PDF files, but NOT an actual page URL:

    (URL marked, on same WordPress).

    As soon as you do that, in the fontend the “title” is not shown from the contact form, but from the page linked to:

    Additionally, the “autoresponder” is never send. If you remove the page URL, the autoresponder gets send again.

    I did remove all Plugins and deactivated the child theme. The issue was still there.

    • This topic was modified 8 months ago by BlutVampir.
    • This topic was modified 8 months ago by BlutVampir. Reason: tipo and bb to img tags
    #1487068

    hmmm.. that’s odd.. had been working fine for me forever, until recently.

    But just to clarify, we are talking about purchased product reviews, right?

    WooCommerce recently moved those from Comments to Reviews Tab under Products.
    (Currently have nothing under Comments, and don’t really have many plugins)

    While I currently don’t have remote staging, I do have local staging setup.

    On local staging site, I’ve switched to main theme, take child out of equation.

    Had to add Enfold Combo Widget as gets renamed between child and main.

    Then deactivated all plugins except for WooCommerce and still not displaying.
    (pic of all plugins in deactivated state n private comments)

    If deactivate WooCommerce, no plugins, displays unwanted internal woo msgs.

    You’re not able to duplicate this? Please Advise…

    #1487064
    kalla77
    Participant

    Hi,
    the button that opens / closes a section with fold / enfold does not follow mobile settings.
    You can see it here:

    Watch it on small or very small screens and the button is still there although the whole section is set to “Hide on small & very small screens”

    #1487049

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    #1487046

    Topic: 2nd header area

    in forum Enfold
    oestersund
    Participant

    Dear Team,
    i would like to create a top header area above the menu – with with more info than just a thin “addtl. phone info” bar. More like here: https://autohaus-timmann.com/

    -> How do I realize this w/ Enfold?

    thx a lot & best regards

    Tilman

    #1487043

    Hi,
    Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    .av-masonry-animation-active {
      opacity: 1 !important;
      transform: none !important;
      transition: none !important;
    }
    .av-masonry-animation-active .av-masonry-entry {
        visibility: visible;
        opacity: 1;
        animation: none !important;
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    #1487037
    EdgeWP
    Participant

    I’ve been displaying just the product review comments in my footer column 2 for years.

    Sometime within the last 3 months the enfold Child theme combo widget stopped working.

    I can’t be sure exactly when, but within the last couple few WP, WC and Enfold updates.

    Recent Product Reviews in column 1 and Product List Best Sellers in column 3 work fine.

    null
    null

    Any ideas why this might be?

    #1487035

    Hey cnpetr,
    Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    @media only screen and (max-width: 767px) {
        .responsive #top #wrap_all .slide-entry {
            width: 100%;
        }
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    #1487031

    Hi,

    Thanks for the login details. Please try the following in Quick CSS under Enfold->General Styling:

    .av-masonry-image-container {
      opacity: 1;
    }

    Best regards,
    Rikard

    #1487030

    In reply to: Tab Section Malfuntion

    Hi,

    Great, I’m glad that Mike could help you out. We’ll close this thread for now then, please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

    #1487029

    Hey Marieke,

    The update to 7.1.1 has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
    You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or upload the theme as if it was new under Appearance->Themes->Add New Theme.
    If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
    Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/

    Best regards,
    Rikard

    #1487028
    Marieke
    Guest

    I’m working on a website built with Enfold 4.4.1. WordPress is recommending a PHP upgrade (current version is 7.4.33) but updating PHP causes a fatal error.

    If I buy a new Enfold license and install the latest version, will that fix the PHP issue? And will the site stay up and running?

    Just want to make sure before I make the purchase. Thanks in advance!

    #1487025
    tiadrop
    Participant

    Hello

    On one of my websites with enfold, I have used the mason gallery. I can’t find how to remove the color overlay feature that is default until you hover on the image and click on the image then it shows in full color.

    I need to remove this overlay feature and just have the gallery images show in full color at all times. In the advanced settings, I did select overlay disable however this did not turn if off on the mason gallery. I have linked the information to the site below

    #1487020
    waterwalk
    Participant

    Hi, I have an Enfold gallery for logos on a page and I have it set to 6 columns. I had opened the gallery to look to see if there were any color overlay settings I could adjust and when I found nothing, I closed the gallery without making any changes. Now, on the page the logos have gotten much bigger and are showing in 5 columns instead of 6. Again, I made no changes to the gallery and the gallery is still set to “6” columns. I tried setting it to “4” just to see if it would adjust itself but that does nothing either. The gallery is stuck at “5” across and the images are too big. Any ideas on what could have gone wrong? I’ll put the url in the private content so you can see it. Thx.

    Hey pretuziano,
    Thank you for pointing this out, we had someone else point out a simulator issue for “PHP Deprecated” which I posted to the Dev Team today:
    https://github.com/KriesiMedia/Enfold-Feature-Requests/issues/141
    Feel free to add to it or join it for further updates as the Dev Team reviews it.

    Best regards,
    Mike

    #1487013

    Hey tonyska,
    Your blog page was showing the default WordPress blog layout and not the ALB (Advanced Layout Builder) page and elements that you created.
    When the WordPress ▸ Settings ▸ Reading ▸ Your homepage displays ▸ Posts page is set to your blog page it overrides the page content:
    Screen Shot 2025 07 19 at 7.25.46 AM
    as you see I changed it to “select”.
    Another setting is in the theme at Enfold ▸ Where Do You Want To Display The Blog:
    Screen Shot 2025 07 19 at 7.30.13 AM
    Since you want to use your own page and not the WordPress default you want this is be “select”, which I did for you.
    Now you see your page text element is showing at the top, so edit your page to suit.
    Screen Shot 2025 07 19 at 7.34.34 AM
    Screen Shot 2025 07 19 at 7.37.12 AM
    Now you can change the settings in the Blog element and they will show on the page.

    Best regards,
    Mike

    #1487012

    In reply to: PAGESPEED / LCP

    Hi,
    Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    #1487005
    iveyeng
    Participant

    Hello,

    I recently upgraded the PHP version to 8.3 (from 7.4) and I received the “fatal error” message. I copied the message in the private content. In fact I was not able to log in to my WordPress dashboad. I also tried to restore my site but that didn’t work and made it worse—site completely crashed. I had to revert back to PHP 7.4 to get the site back up and running. I’m currently using Enfold Child theme 7.1.1. and WordPress 6.8.2. After reading several threads, I assumed that the Enfold theme was compatible with 8.3. But that doesn’t seem to be the case.

    I contacted my hosting provider and they said the theme was not compatible with PHP 8.3. Please advise what to do. I need to upgrade the PHP version so I get the security updates. I haven’t tried upgrading to 8.2 or 8.1.

    #1487003

    In reply to: Tab Section Malfuntion

    Hey Maggie,
    I assume that you mean that the first tab title has two lines of text and the second tab title has three lines of text, the text is vertical-align “bottom” and you wish it was “middle”. Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    #top .av-section-tab-title {
    	vertical-align: middle;
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    #1487002

    Hey Jürgen,
    Thank you for pointing this out, I created a request to the Dev Team to review this at: https://github.com/KriesiMedia/Enfold-Feature-Requests/issues/141
    Feel free to follow along in the above thread and add info that you feel is relevant.

    Best regards,
    Mike

    #1486997

    Hi,

    The blue colour is coming from the Primary Color setting in the theme options. If you want to set a separate colour for the strong tag, then you can do so under Enfold->Advanced Styling.

    Best regards,
    Rikard

    #1486994

    Hi,

    Thanks for the update. Please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

    Here’s a response from my developer:

    – Earlier in the week I made a copy of the site into a test environment.
    – I have go through and disabled all plugins on the site except the litespeed cache plugin which is linked to the hosting.
    – I was still getting the same error on the special headings.
    – I then re-enabled all the plugins and disabled the litespeed plugin and it worked.
    – I am going to log a ticket with our DC guys to see if they can work out the issue BUT could you update your ticket with kriesi to explain the above.
    – I think its going to be something as simple as excluding a javascript file for ajax in the enfold theme to resolve this but have no idea.

    #1486980

    Good morning Rikard,

    I have no doubt that I can improve my skills in CSS, thank you for the resources. However, that is not the issue I am currently facing. So perhaps a summary could help.

    Regarding CSS:
    1) As previously mentioned, CSS doesn’t reliably override the blue. Additionally, on our entire website (not just the pages I’m working on), I would want the bold elements to also not be blue, but black. However, very importantly, if I do a hard global override to make it all black using CSS, then some elements that we’ve purposefully formatted differently in the paragraph section would be overwritten by black. That is why we find it important to just change the color of the default bold text instead of affecting entire paragraph sections. We want to fix the issue at its core, not look for solutions for every page or global CSS overrides affecting formatting of entire sections.
    2) CSS doesn’t override the tables to make them transparent, only to change their background to another color. Changing them to a color that matches the background is an ok workaround, but if we end up changing the theme colors on our website, then all tables using that workaround will no longer match the background. That is why we find it important for the default behavior of tables being transparent and not with a white background.

    Current implementations of CSS
    You can find all the global CSS we’ve added in the General Styling section of the Enfold theme.

    Summary of our issue
    Again, as much as I appreciate your suggestions in overriding the default formatting, my initial question was really in regards to fixing the default formatting itself. So in our case:
    1) Bold text being blue instead of black
    2) Background of tables being white instead of transparent

    I use the Twenty Twenty-Five theme to build one of our subdomains and the text there is black. The default is never for bold text to be blue, so somewhere it was changed to blue and we would like to change it back to black. However, due to the native settings and the many styling options in Enfold we are reaching out to you to change it reliably without creating contradictions resulting in formatting issues.

    Best,
    Vlad

    #1486972

    Hi,

    Thanks for that. Could you try updating the theme to the latest version (7.1.1) to see if that helps please? https://kriesi.at/documentation/enfold/theme-update/.

    Best regards,
    Rikard

    #1486957

    In reply to: Open Sans ZIP

    Hi,

    Thank you for the screenshots.

    The body font is still set to Open Sans when we checked, instead of Open Sans Condensed. Try to adjust the Font for Your Body Text setting in the Enfold > General Styling > Fonts panel. Let us know the result.

    Best regards,
    Ismael

Viewing 30 results - 1,861 through 1,890 (of 244,419 total)