Viewing 30 results - 1,831 through 1,860 (of 244,163 total)
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  • #1486194
    GarethZimbabwe
    Participant

    Good day,

    I have recently purchased your Enfold theme, uploaded it and create a website for a client. The website was working fine but is now showing a blank page. I cannot even access wordpress in the backend. Today I have deactivated plugins in Cpanel and increased PHP memory from 128mb to 524mb.

    Nothing has worked.

    Please assist.

    #1486193

    In reply to: Style customization

    Hi,

    Thanks for your patience.

    The styling changes in Enfold are saved correctly, but the server is still showing an old cached version of the dynamic CSS file.

    Please contact your hosting provider and ask them to clear the Nginx cache for this file: /wp-content/uploads/dynamic_avia/enfold.css

    Once it’s cleared, the changes will show up on the site.

    Please keep the server-side caching disabled while you’re developing your site.

    Let us know how it goes!

    Regards,
    Yigit

    #1486189

    Hi Mike,
    i was hoping there is an easy way just to make the columns inside the section move down instead go moving up during the parallax move.

    Did I overlook a simple way to do it?
    Your discussion with another member is for me too much tech talk :-)


    @guenni007
    : thx for your efforts , but -30% does not change the direction at my end, just the speed (as the enfold hints tell). And advanced coding via functions.php is not my business …
    .

    #1486176

    Hey TB-MTL-marketing,

    Thank you for the inquiry.

    You may have forgotten to include the site URL. Please add it to the private field. Regarding the issue, try to temporarily disable the Enfold > Performance > File Compression settings, then purge the cache. We’ll check the issue further once the login credentials are available.

    Best regards,
    Ismael

    #1486173

    Hi,
    Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Please note that using the contact form is not appropriate for support questions, please log in to the support forum and open a new thread if you need further assistance.
    If you are unable to login to the support forum because you don’t have a activate support contract, please try going to your Theme Forest account and renew your support and then log in to the support forum and open a new thread.

    Best regards,
    Mike

    #1486172

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    #1486163
    TB-MTL-marketing
    Participant

    Hello,

    Hope you are doing well.

    We have the same reoccuring issue that we’ve had in the past with threads we’ve opened. Many elements keep not loading across the website and only reappear on reload, and not always fully.

    We’ve cleared the cache on Object Cache Pro. We’ve also added Enfold theme as an exclusion for the Async plug-in. I don’t know if there could be issues such as conflicts between Async and Autoptimize. We’ve also set exclusions between them.

    The issue happens more and more often and at times it seems like the whole page doesn’t load until the reload. We’ve disabled lazy load on Enfold, but have it on Autoptimize because we don’t see the option to turn it off.

    Is there anything we can do?

    Thank you in advance,
    Vlad

    where did you found that filter: avf_post_featured_image_size ?

    to bring that new added image format to the lists where you can choose the source you can use:

    Edit: ok. there seems to be changed a lot on those filters – on my actual enfold theme my solution brings some errors.

    add_action( 'after_setup_theme', 'my_custom_enfold_image_sizes' );
    
    function my_custom_enfold_image_sizes() {
        add_image_size( 'custom-16-9-hero', 1280, 720, true );
    }
    
    add_filter( 'image_size_names_choose', 'my_custom_enfold_image_size_names' );
    
    function my_custom_enfold_image_size_names( $sizes ) {
        return array_merge( $sizes, array(
            'custom-16-9-hero' => __( 'My Custom Featured Image' ),
        ) );
    }
    WPDESIGNER
    Participant

    Hello Enfold Support Team,

    I am trying to change the default cropped size of my featured images on single blog posts to a proper 16:9 aspect ratio, so that my 1280x720px images are displayed in full without any cropping.

    I have tried two different PHP-based methods based on my research, but neither has worked on my local server environment (so caching should not be the issue).

    Method 1: Modifying Existing Sizes

    First, I tried to modify the existing theme sizes using the avf_modify_thumb_size filter. This was the code I used in my child theme’s functions.php (respectively in a Code Snippet Plugin):

    function enfold_definitive_image_ratio_fix( $size_array ) {
        $size_array['entry_without_sidebar'] = array('width' => 1210, 'height' => 681);
        $size_array['entry_with_sidebar'] = array('width' => 845, 'height' => 475);
        return $size_array;
    }
    add_filter( 'avf_modify_thumb_size', 'enfold_definitive_image_ratio_fix', 10, 1 );

    When this code is active, the “Regenerate Thumbnails” page still shows the old default dimensions (e.g., 1210×423), so the filter does not seem to be applying correctly.

    Method 2: Registering a New Size and Forcing its Use

    As an alternative, I also tried registering a brand new 16:9 image size (custom-16-9-hero) and then used the avf_post_featured_image_size filter to force the theme to use it. Here is the code for that attempt:

    function enfold_add_custom_image_sizes() {
        add_image_size( 'custom-16-9-hero', 1280, 720, true );
    }
    add_action( 'after_setup_theme', 'enfold_add_custom_image_sizes' );
    
    function enfold_use_custom_featured_image_size( $size ) {
        if ( is_singular('post') ) {
            return 'custom-16-9-hero';
        }
        return $size;
    }
    add_filter( 'avf_post_featured_image_size', 'enfold_use_custom_featured_image_size', 10, 1 );

    With this method, the “Regenerate Thumbnails” plugin does show my new custom-16-9-hero – 1280 x 720 size and creates the files correctly after regenerating. However, the theme’s single post template still ignores the filter and continues to display the old default cropped image.

    My question is:

    In the latest version of Enfold, what is the definitive and correct method to ensure the featured image on a single post page is displayed at a custom 16:9 ratio?

    Thank you very much for your help.

    Kind regards,
    David

    Bpelzer
    Participant

    Hello,
    I am using the Enfold contact form with Avia layout builder. There is only one checkbox in use for the acceptance of our privacy statement. The site is for Germany and therefore it has to show a link to our privacy statement.
    So I used the following content for the checkbox element:
    Ich akzeptiere die Bestimmungen der ###lt###a href=”/datenschutzerklaerung”###gt###Datenschutzerklärung###lt###/a###gt###.

    This works well and no error is displayed. But when sending a message via this form, then I receive this at the bottom of the email message:

    Ich akzeptiere die Bestimmungen der [/datenschutzerklaerung]Datenschutzerklärung.: true

    How can I clean this up? I do not want my customer to receive such emails. It has to look well and not like bad styling.

    Best regards
    Bettina

    Like I already said, the problem is also on a staging site that is a clone of the live site. Actually the clone was performed with WP-Staging ( problem still present) and then all pending Updates (Enfold and others) were performed in the clone (problem still present). What exactly do you mean by “export your project”?

    If you mean exporting all sliders, and re-importing: I just did so, with no success:
    1 – importing a zip of sliders into the staging clone with 6.x Enfold containing LS 7.12.x
    2- importing a zip of sliders into the upgraded staging clone 7.1.1 Enfold containing LS 7.14.4
    3- disabling all plugins that might interfere with editing, like ACF, RankMath , contentViews,

    None of these steps were successful. It is still not possible to edit any of the slides. I include a site report in the private area.

    #1486147

    Hey Rikard,
    I tried to upload as new theme and received the next error:
    Installing theme from uploaded file: themeforest-b5HmKjFP-enfold-responsive-multipurpose-theme.zip
    Unpacking the package…

    Installing the theme…

    The package could not be installed. The theme is missing the style.css stylesheet.

    Theme installation failed.

    #1486145

    Hey Munford,

    Thanks for the update. Please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

    #1486144

    Hey Shay Bar,

    Enfold is a theme, so make sure that you are installing it as one. The files in your Themeforest account are always the latest version.

    Best regards,
    Rikard

    Shay Bar
    Guest

    Hi
    I bought the plugin of ENfold, it was few years ago here is the number of perches :
    Enfold – Responsive Multi-Purpose Theme
    Regular License
    6 months support (expires on 28 May 2018)
    Purchase code: a4e0c6a1-2e97-4f78-9eab-b6d922b36ded

    I’m trying to build a new site and I want to use it, my WordPress version is 6.8.1 .
    when I try to import the plugin , I receive an error during the installation phase .
    what is the reason please ?
    do I have an old version of enfold?
    I downloaded it from https://themeforest.net/downloads where i bought it.
    Thanks

    kinnear
    Participant

    Hi, I used the Enfold Medical template, and the slider image is mostly covered up on a mobile (small screen). I unticked the option to display it, and half of the first content box is missing (the top half). So either way, it looks dreadful. I checked the medial template on my phone to see if the same issue happened for you, and I noticed the box was further down, so more of the slider image was visible. How can I do that for my website?

    Cheers Kinnear

    Thank you so much, but can you support me about make same date form of enfold theme? Please, because i see it look very beautiful.

    Hi,
    The plugin Header Footer Code Manager is limited and only allows HTML & JS, where WPCode allows these and PHP & CSS, in the past I tested both and found WPCode, the free version, to be much better considering that most snippets are PHP. I would recommend replacing Header Footer Code Manager with WPCode, or use a child theme.
    But since your AXE & WAVE is not reporting the change to aria-hidden correctly I don’t think that we can create a solution that will help. If you watch the DOM in the browser you will see that the aria-hidden does change on scroll. We could set the aria-hidden to false always, but then on page load you would see an error, instead of after scroll. I would hope that a real screen reader would report this correctly and recognize changes to the DOM in real time, unlike the testing tools, otherwise you may need to disable this Scroll-to-Top feature.
    To request the Dev Team to review this, please open a new Github Feature Request to place a request and follow it as the Dev Team reviews it.

    Best regards,
    Mike

    Dear Mike,

    Thank you so much for your quick help and solution suggestion. I wanted to let you know that AXE is actually a free browser extension (available for Chrome) and very easy to install and use. I tested your code after clearing the cache and restarting everything, but unfortunately, AXE still reports the same error (see screenshot at https://restaurant-weichandhof.de/support/axe.png).

    Also, this seems to be a global issue. I am currently working on making seven websites accessible, all built with Enfold, and this Scroll-to-Top-Button problem appears across all of them. It would be great to have a solution that I could apply universally or ideally have this fixed directly in the theme itself.

    I would also prefer not to use an additional plugin (like WPCode) or keep this code in the functions.php file, as I would lose the changes with the next theme update. Could you perhaps suggest a solution that works via the existing Header Footer Code Manager plugin, or maybe there is another way to solve this via theme settings or CSS/JS?

    Thank you so much again for your support!

    Best regards,
    Diana

    #1486105

    Hi,
    Thanks for your help Guenni007, but in my test it seems that only targeting the ID “#av_section_1” didn’t help, I tried adjusting to const container = document.querySelector('#av_section_1 .av-parallax-object'); to target the text in the parallax but as you pointed out it was jerky for the speed needed.
    With trial and error and AI I found that this javascript & css works well for desktop & mobile and smooths out most all the jerk from the text and background image.
    Try adding this code to the end of your child theme functions.php file in Appearance ▸ Editor:

    function move_text_in_parallax_down_on_scroll() { ?>
      <script>
      document.addEventListener("DOMContentLoaded", function () {
      const el = document.querySelector("#av_section_1 .av-parallax-object");
      const bg = document.querySelector("#av_section_1 .av-parallax");
    
      if (!el || !bg) return;
    
      const isMobile = window.innerWidth < 768;
    
      const textSpeed = isMobile ? 0.9 : 0.7;
      const bgSpeed = isMobile ? 0.3 : 0.2;
    
      let currentYText = 0;
      let currentYBg = 0;
    
      const updateParallax = () => {
        const scrollY = window.scrollY || window.pageYOffset;
    
        // Text transform
        const targetYText = scrollY * textSpeed;
        currentYText += (targetYText - currentYText) * 0.05;
        el.style.transform = translateY(${currentYText}px);
    
        // Background transform
        const targetYBg = scrollY * bgSpeed;
        currentYBg += (targetYBg - currentYBg) * 0.05;
        bg.style.transform = translateY(${currentYBg}px); // GPU accelerated
    
        requestAnimationFrame(updateParallax);
      };
    
      requestAnimationFrame(updateParallax);
    });
      </script>
      <style>
      #av_section_1 .av-parallax-object {
      position: relative;
      top: 0;
      left: 0;
      will-change: transform;
      backface-visibility: hidden;
      transform: translateZ(0);
    }
    #av_section_1 {
      position: relative;
      overflow: hidden;
    }
    #av_section_1 .av-parallax {
      background-attachment: scroll !important; /* disables fixed scroll handling */
      background-position: center center !important;
      transform: none !important;
      will-change: auto !important;
    }  
      </style>
      <?php
    }
    add_action( 'wp_footer', 'move_text_in_parallax_down_on_scroll', 99 );

    If you are not using a child theme you could use the WP Code plugin then add a new snippet, in the top right corner use the PHP snippet as the code type:
    use wpcode php snippet and activate
    and ensure that it is activated, then add the above code and save.

    Best regards,
    Mike

    #1486098

    and the parallax speed of -30% is not enough?
    only values less than -100% have that effect you described – but this option does not exist …

    (by the way – a value of -100 means that the column is quasi in fixed position )

    give a unique ID to that Column. Set all your parallax options ( -30% is not enough for you ) and set these setting by child-theme functions.php for that ID:

    function my_custom_all_parallax_settings() {
    ?>
    <script>
    window.addEventListener("DOMContentLoaded", function () {
        const container = document.getElementById('myID1');
    
        if (container) {
            // Create a new JavaScript object with ALL the desired parallax settings
            // You can customize any value here as you need it.
            const newParallaxSettings = {
                "parallax": "bottom_top",       // Standard Parallax
                "parallax_speed": "-150",       // Standard Parallax Speed
    
                "av-desktop-parallax": "bottom_top", // Desktop
                "av-desktop-parallax_speed": "-100",  // Desktop Speed
    
                "av-medium-parallax": "bottom_top",  // Medium Tablet
                "av-medium-parallax_speed": "-50",   // Medium Tablet Speed
    
                // only change those values that you can not set by Enfold Options Dialog
    
                // "av-small-parallax": "no_parallax", 
                // "av-small-parallax_speed": "no_parallax", 
    
                // "av-mini-parallax": "no_parallax", 
                // "av-mini-parallax_speed": "no_parallax" 
            };
    
            // Convert the new object into a JSON string
            const newParallaxData = JSON.stringify(newParallaxSettings);
    
            // Set the new data-parallax attribute
            container.setAttribute('data-parallax', newParallaxData);
    
            console.log('Data attribute for all parallax settings changed successfully!');
            console.log('New data-parallax value:', container.getAttribute('data-parallax'));
        } else {
            console.error('Container with ID "myID1" not found.');
        }
    });
    </script>
    <?php
    }
    add_action('wp_footer', 'my_custom_all_parallax_settings');

    However, be aware that high parallax speed values may cause the element to “jerk” while scrolling.

    #1486088

    Hi,
    Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    #1486086

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    Hi,

    Thanks for that. Please try the following in Quick CSS under Enfold->General Styling:

    @media only screen and (min-width: 991px) {
    .html_header_transparency #main {
      padding-top: 118px !important;
    }
    }

    Best regards,
    Rikard

    #1486081

    Hi,
    When I login to your site I can not change the user profile language to Eng, nonetheless I don’t see a menu: TKA Menu mobile that you wanted to be the mobile menu:
    Screen Shot 2025 06 28 at 12.20.05 PM
    you would need to create this menu and choose it at Enfold Theme Options ▸ Main Menu ▸ General ▸ Alternate Menu For Mobile as you see here you are using the same main menu for mobile:
    Screen Shot 2025 06 28 at 12.18.42 PM
    Perhaps there is a language issue, if so please change the user language to Eng so I can check again. But I would think that since I see TKA Main Menu I would see a TKA Menu mobile for the mobile menu.

    Best regards,
    Mike

    #1486078

    Hi,
    Thank you for sharing your solution, but when I test our demo there are no IDs added to the mobile menu items, unless you mean a menu link with an ID to an anchor on the page. I tested in WAVE and found no errors for IDs.
    If you mean the link IDs to anchors on the page, note that the mobile menu is not created until the menu is clicked, nonetheless since most people use the same link IDs on their page for mobile and desktop, this would break their links.
    Since I can not reproduce your issue and this is beyond what we can do here, you are welcome to open a Github Feature Request to place a request and follow it as the Dev Team reviews it.

    Best regards,
    Mike

    Hey Diana,
    Thanks for the login, I added this code to your theme functions.php file:

    function change_aria_hidden_for_scroll_top_link_when_it_shows() { ?>
      <script>
    window.addEventListener('scroll', function() {
      const scrollTopLink = document.getElementById('scroll-top-link');
    
      if (!scrollTopLink) return;
    
      const style = window.getComputedStyle(scrollTopLink);
      const rect = scrollTopLink.getBoundingClientRect();
      const inViewport = rect.width > 0 && rect.height > 0;
    
      const ariaValue = (style.display !== 'none' && style.visibility !== 'hidden' && inViewport) ? 'false' : 'true';
    
      scrollTopLink.setAttribute('aria-hidden', ariaValue);
    
      const childSVGs = scrollTopLink.querySelectorAll('svg');
      childSVGs.forEach(svg => {
        svg.setAttribute('aria-hidden', ariaValue);
      });
    });
      </script>
      <?php
    }
    add_action( 'wp_footer', 'change_aria_hidden_for_scroll_top_link_when_it_shows', 99 );

    It changes the aria-hidden for the scroll-top-link and the SVG icon when it shows, from false to true.
    I tested in the browser DOM and it works. Unfortunately we don’t have access to the AXE tool as it looks like a paid tool, but I did check in WAVE. Unfortunately, while in the live browser the code works, the WAVE tool doesn’t update the DOM so it doesn’t look like it is working, perhaps this is a limitation of the free version, I don’t know.
    I tried to add this to your snippet Header Footer Code Manager plugin but it didn’t work there, the plugin seems limited, if you find this workshop for you and If you are not using a child theme you could use the WP Code plugin then add a new snippet, in the top right corner use the PHP snippet as the code type:
    use wpcode php snippet and activate
    and ensure that it is activated, then add the above code and save, after you remove it from the theme functions.php file so it will not be lost when you update.

    PS for testing this is the snippet with console log comments that I tested with that will show that the aria-hidden changes while the page is scrolled:

    function change_aria_hidden_for_scroll_top_link_when_it_shows_log() { ?>
      <script>
    window.addEventListener('scroll', function() {
      const scrollTopLink = document.getElementById('scroll-top-link');
    
      if (!scrollTopLink) {
        console.log('Element #scroll-top-link not found.');
        return;
      }
    
      const style = window.getComputedStyle(scrollTopLink);
      const rect = scrollTopLink.getBoundingClientRect();
      const inViewport = rect.width > 0 && rect.height > 0;
    
      console.log('Scroll event triggered.');
      console.log('Display:', style.display);
      console.log('Visibility:', style.visibility);
      console.log('BoundingClientRect:', rect);
      console.log('In viewport:', inViewport);
    
      const ariaValue = (style.display !== 'none' && style.visibility !== 'hidden' && inViewport) ? 'false' : 'true';
    
      console.log(#scroll-top-link is ${ariaValue === 'false' ? 'visible' : 'hidden'}. Setting aria-hidden to ${ariaValue}.);
    
      // Set on the main link
      scrollTopLink.setAttribute('aria-hidden', ariaValue);
    
      // Set on any child SVGs
      const childSVGs = scrollTopLink.querySelectorAll('svg');
      childSVGs.forEach(svg => {
        svg.setAttribute('aria-hidden', ariaValue);
        console.log('Updated child SVG aria-hidden to', ariaValue);
      });
    });
    
      </script>
      <?php
    }
    add_action( 'wp_footer', 'change_aria_hidden_for_scroll_top_link_when_it_shows_log', 99 );

    don’t use both snippets at the same time, this is just for proof of work.

    Best regards,
    Mike

    #1486074

    In reply to: Theme update

    Hey maxb130,
    It looks like your site is using an old theme v5.6.6 and your updates are disabled.
    I was not able to login, but it looks like you are using JetPack and your images a hosted on WP though JetPack with caching.
    I don’t know what your site should look like, but I assume that you are missing background images for each section, these are added via css.
    First I recommend disabling the JetPack plugin and disable Enfold Theme Options ▸ Performance ▸ JS & CSS file merging and compression and enable Enfold Theme Options ▸ Performance ▸ Delete old CSS and JS files and disable any server caching. If JetPack was also using a CDN it may take up to 24 hours for it to clear.
    Since your site is using an old theme v5.6.6 and your updates are disabled, I don’t think this is an update issue, but a plugin/caching issue, hopefully these steps will help.
    Another option may be to use your webhost backup to roll back to when your site was working correctly, and then disable JetPack and see if the issue is solved.
    The theme is now at v7.1.1

    Best regards,
    Mike

    #1486073

    Hi,
    Above you write the error is “An error occurred while updating Enfold: Could not move the old version to the upgrade-temp-backup directory.” this might be related to folder permissions, try to fix the issue by creating the /wp-content/upgrade-temp-backup folder manually, then set the permission to 775.
    If I’m looking at the correct site your Envato Market plugin doesn’t have a token:
    Screen Shot 2025 06 28 at 6.37.46 AM
    Note that the Envato Market plugin doesn’t use the same permissions as the theme, so please read carefully when creating a token:
    Screen Shot 2025 06 28 at 6.42.33 AM

    Best regards,
    Mike

    #1486071

    Hi,
    Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

Viewing 30 results - 1,831 through 1,860 (of 244,163 total)