Hey!

Thanks for reaching out.

Please use your purchase code to register an account on the forum: https://kriesi.at/support/register/

Once registered, you can submit inquiries using the form on this page: https://kriesi.at/support/forum/enfold/#new-post

Let us know if you need any more info.

Cheers!
Ismael

Hi,

We tried logging in to the site again, but the credentials were incorrect. Could you please provide a link to a course page where the issue occurs?

View post on imgur.com

The following demos are displaying correctly:

https://kriesi.at/themes/enfold-shop/blog/
https://kriesi.at/themes/enfold-shop/category/news/
https://kriesi.at/themes/enfold-shop/category/personal/
https://kriesi.at/themes/enfold-shop/2014/08/

Best regards,
Ismael

Hey Piotr Panek,
Sorry, we don’t have a “Pro” version.
If you buy a Enfold license, I recommend that you purchase with their email address so they have a Theme Forest account (Envato)
So that in the future they can update the theme.
Often developers will purchase in their account and years later the client can not update because Envato will not transfer the license.
Best regards,
Mike

Hi,

Please register your theme license, and create a token: https://kriesi.at/documentation/enfold/theme-registration/

Best regards,
Rikard

Hi,

Great, I’m glad that you found the problem. We’ll close this thread for now then, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

Hey rmoestl,

The update to 7.1.1 has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or upload the theme as if it was new under Appearance->Themes->Add New Theme.
If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/

Best regards,
Rikard

Hi,

Yes, both the background image and the overlay image contribute to the LCP. While the report flags the background image as the main culprit, any unoptimized images or content on the page can affect loading speed and directly impact the LCP.

Currently, home_backround-keil-mobile.svg is still quite large for mobile view at 96 KB. We recommend either removing it completely from the #av_section_7 section or removing the duplicates of this section completely, keeping only one version for both mobile and desktop views.

Please note that images in these sections still affect the page’s performance, even if they are hidden on mobile view. The minified resources generated by the plugin WPFC also affect the page rendering. Try temporarily disabling the plugin and make sure the Enfold > Performance > File Compression settings are disabled as well.

Let us know if this makes any difference.

Best regards,
Ismael

Hey jamesreimers,

Please try the suggestions listed here: https://kriesi.at/documentation/enfold/contact-form/#my-contact-form-is-not-sending-emails-

Best regards,
Rikard

Hi,

Thanks for the clarification. That is likely due to something in your content breaking the layout builder, like special characters or shortcodes. You could try to remove anything like that from the content to see when the problem starts again. You can activate debug mode under Enfold->Layout Builder->Show advanced options in order to display the builder shortcodes, then search and remove content that way.

Best regards,
Rikard

Hi,
In the past the privacy settings at the bottom have been caused by a plugin, try disabling all of your plugins.
It looks like you are using a CDN, which maybe caching, you could also try disabing this and disable the Enfold Theme Options ▸ Performance ▸ JS & CSS file merging and compression to see if that helps.

Best regards,
Mike

Hey jenscasper,
I’m not sure how to want the button changed:

but the font, color, and background color are from the plugin:

color: var(--gf-local-color);
font-family: var(--gf-local-font-family);
background-color: var(--gf-local-bg-color);

at: /wp-content/plugins/gravityforms/assets/css/dist/gravity-forms-theme-framework.min.css
note the “gf” in the css var, this is from Gravity Forms and not Enfold.
Perhaps Gravity Forms is only using the theme standerd colors and not appling their own colors, so to match whatever theme is active?
If you explain how you want it changed we can help override this with css.

Best regards,
Mike

Hey gregsby14,
When I check it looks like the “Enfold Parallax Demo” has been imported, the “Enfold One Page Agency” is a deffernt demo.
Are you trying to import two demos at the same time?
Please note that only one demo can be imported, each demo will overwrite the previous.
If you had the Parallax Demo and wish to switch to the Agency demo, first reset your site with the WP Reset plugin to remove the previous demo.
The Parallax Demo is a one page demo.

Best regards,
Mike

Hi,
Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

Hi,

Thanks for that. Since you have copied shortcode into widgets, the theme won’t know that they are being used. I would suggest that you set the Disabling Of Template Builder Elements options under Enfold->Performance to always load all elements if you want to use shortcode in widgets.

Best regards,
Rikard

Hi,
Glad Rikard could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

Hi,

Great, I’m glad that you found the problem. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

Hi,
Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

Hey dondela,

Please try the following in Quick CSS under Enfold->General Styling:

a.av-masonry-entry {
  text-decoration: none !important;
}

Best regards,
Rikard