Hi,

Thank you for the inquiry.

Are you trying to remove the fallback link or text? Please create a test page so we can inspect your setup. If you want to apply the modification to a specific hotspot element only, you can add a custom css class to it (e.g., av-custom-hotspot-class-name).

For more info on how to enable custom css class name support, please refer to this documentation: https://kriesi.at/documentation/enfold/add-custom-css/#enable-custom-css-class-name-support

@media only screen and (max-width: 768px) {
  .responsive .av-custom-hotspot-class-name .av-image-hotspot_inner {
    display: none;
  }

  .responsive .av-custom-hotspot-class-name .av-hotspot-fallback-tooltip-count {
    display: none !important;
  }

  .responsive .av-custom-hotspot-class-name .av-hotspot-fallback-tooltip-inner {
    margin-left: 0 !important;
  }
}

Best regards,
Ismael

Hey Claude Michaud,
To update your version of Enfold, first you need to remove your custom header.php and footer.php from your child theme, then you will need to download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New

after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue

then you will see the Theme updated successfully message.

Best regards,
Mike

Hi,
To update your version of Enfold you will need to download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New

after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue

then you will see the Theme updated successfully message.

Best regards,
Mike

Hi,

Please refer to this: https://kriesi.at/documentation/enfold/theme-registration/. If the updates should not come through via the theme backend, then try using this plugin instead: https://envato.com/market-plugin/

Best regards,
Rikard

Hi,

Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

Hi,

Thanks for the update. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

Hi,

Great, I’m glad that Ismael could help you out. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

Hi,

Thanks for that, but I can’t see any problems using Firefox either. I can’t test using Safari since I don’t have an iphone unfortunately.

Please follow this for transparent header on mobile: https://kriesi.at/documentation/enfold/header/#transparent-header-on-mobile

Best regards,
Rikard

Hi,
Glad Rikard could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

Hi,
Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

Hey Bregje Verschaeren,

Thank you for the inquiry.

You will need to generate a private token to update the theme in the future. However, due to the age of the current version, you will need to update the theme manually via FTP for now. Please refer to the documentation for more info.

— https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp
— https://kriesi.at/archives/the-complete-guide-to-updating-enfold

Once the theme is updated to the latest version, you can generate a private token by following the instructions in the link below. This token can be used in the Enfold > Theme Update panel to update the theme automatically from the dashboard.

— https://kriesi.at/documentation/enfold/theme-registration/

Best regards,
Ismael

Hey Chris,

Thank you for the inquiry.

You may need to set Enfold > Performance > Disable Template Builder Elements > Disabling of Template Builder Elements to the first option (Always load elements). This ensures that the styles for the default contact form from the theme are loaded, even if the form is not present on the page. Let us know the result.

Best regards,
Ismael

Hi,
Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

.avia-content-slider .slide-meta time {
  display: none !important;
}
.slide-content .slide-meta .slide-meta-del {
	display: none;
}

After applying the css, please clear your browser cache and check.

Best regards,
Mike

Hi,
The correct address to post a support question is https://kriesi.at/support/forum/enfold/#new-post
not https://kriesi.at/support/
Please open a new thread, you are posting in the “Pre Sale Questions” and not as a logged in member of support.
The “Pre Sale Questions” is not appropriate for support questions.
Thank you for your understanding.

Best regards,
Mike

Hi,
Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

Hi,

Thanks for the update. Are you sure that you are trying to install the correct file? When you have downloaded the theme package from Themeforest, then you might have to unpack that file on your local machine. Select the enfold.zip file located inside of the unpacked directory.

Best regards,
Rikard

Hi,

Please try this instead:

.avia-content-slider .slide-meta time {
  display: none !important;
}

If it still doesn’t apply after that, then try toggling the file compression options under Enfold->Performance. You could also try to activate the option to delete all old CSS and JS files on the same page.

Best regards,
Rikard