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In reply to: Need update for your theme
Hey Jonathan,
Please note that Theme Forest is owned by Envato, we state the two as the same.
Please note that your version, 4.7.6.3, is right about the time Envato (Theme Forest) changed from the API to the Token, which was rocky at first, but by v5 it was sorted out.
Also note that we have an exclusive contract with Envato, we can not provide licenses nor access licenses held by Envato.
Envato will not move licenses held by “developers” to a client, unfortunately many “developers” bought licenses under their login instead of their client, and then decided to “quit or move on”.
Your best option now is to purchase a new license for your client which their email and login at Envato (Theme Forest) and update and then create a new Token.
Please try these steps:
To update your version of Enfold you will need to download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New
after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue
then you will see the Theme updated successfully message.
To create a Token see our documentation here.Best regards,
MikeIn reply to: Ideleted all Quick CSS entries
Hi Rikard,
the page with the probs is stated below. I realized, that whatever I change/setup on the Enfold child doesn’t effect the page.
For example I set “Boxed Layout” and it still shows full width. I deleted the cache used a different browser…. no changes.After I messed up the design I restored the Folder from a backup that I was offered from the Hosting provider (Strato) which was approx 24h old. It rebuilt the WP Install folder. (Which was probably a bad idea, but was holding all the new media files…)
After that the probs began.Best regards,
StefanIn reply to: Ideleted all Quick CSS entries
I thought it would be a great idea to restore a duplicator backup and copy the Quick css from there.
The backup runs fine and looks how it should.I may have made the mistake to restore the hosting providers backup from yesterday. I copied back the Quick css (which hasn’t been modified) but nothing happens with the screwed up page. All Enfold settings seem to be reset. I tried to set them back ((e.g. boxed layout) … No reaction on the pageI. ‘m pretty devastated at the moment and don’t get it. Anything with the database?
1 day of work gone, so it seems.Maybe someone has an idea?!
Thanks,
StefanHi,
Thanks for the update. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardIn reply to: Help with header and footer
Hi,
Thanks for the update.
Slider – I see that you are not using an Enfold element, but a shortcode. What exactly is generating the slider in question?
Widgets – I renamed footer.php and header.php in your child theme, and the widgets are working as expected now.
I’ve noticed that the Advanced Layout Builder no longer appears in the menu the way it did in the older version, which suggests there have been significant changes between theme versions.
I don’t understand what you mean by this, please try to explain a bit further. Also, if you could stick to one problem at a time and per thread in the future, then that would be appreciated.
Best regards,
RikardIn reply to: Underlined text
Hi,
If you intend to use the u tag, then you can set it to be underlined under Enfold->Advanced Styling. It’s currently set to have no styling at all.
Best regards,
RikardIn reply to: Enfold generating errors from WP SMTP Mail plugin
The plugin is working fine – I can send test emails, plus I have Updraft Plus installed for backups and I receive emails without problem from that plugin when the backup completes.
I’m almost certain it is related to the Contact Form element. As mentioned in the OP, I was unaware of this until recently, (a) because I was getting emails from the site and (b) because SMTP Mail removes the error flag after a further successful send so it was pot luck if I logged in to the site when an error has been flagged.
Investigating a bit more, I’ve found we are getting a significant amount of messages from the Contact Form that are correctly being flagged as spam (and being routed into the Spam folder – there is some real garbage coming in…). The spammers seem to easily get around the Enfold Numeric Captcha. These emails don’t come to me (as webmaster) but to a member of the Henley Society who is, shall we say, less than tech-savvy and wasn’t aware of them. But they are being flagged as spam so they don’t bother him.
Now I’m aware of this I will follow it more closely: specifically, I’m wondering if there is a link between receiving a spam message from the Form and SMTP Mail generating an error.
Please keep this open and I’ll update when I hopefully have further info.Dear Enfold support,
not sure what I’m doing wrong, as the topic suggests, I’d like to show a phone number on mobile view and found these 2 code snippets:/*mobile only phone*/ @media only screen and (max-width: 767px) { #header_main { display: none; } #header_meta { display: block; } }and
@media only screen and (min-width: 768px) { .phone-info { display: none !important; }}Both are not working for me :-(
Can you help please?Best regards,
StefanTopic: Plugin Amelia
Hello, I use the Amelia booking program with Enfold.
Can you give me information on how to make the mobile view more beautiful and user-friendly?Thank you, you are the best!
Topic: Plugin Amelia
Hallo,
ich nutze das Buchungsprogramm Amelia mit Enfold.
Könnt ihr mir Infos geben, wie man die mobile Anichts schöner und nutzefreudnlch gestalten kann?Danke euch, ihr seid die besten!
In reply to: Favicon Not Appearing
The place where you can insert the favicon to enfold options – there is a comment on the right side:
Specify a favicon for your site.
Accepted formats: .ico, .png, .gif
if you follow that link ( that two cards icon) you will see the browsersupport.
on the bottom :
so: better do not use svg as favicon!
if you like to use svg have a fallback solution: https://css-tricks.com/svg-favicons-and-all-the-fun-things-we-can-do-with-them/In reply to: Element Preview not showing in backend
Hi,
Great, I’m glad that Ismael could help you out. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardHi,
Great, I’m glad to hear that you got things working. We’ll close this thread for now then, please open a new thread if you should have any further questions or problems.
Best regards,
RikardIn reply to: Upgrading from 3.8.5 – to the latest version
Hey Kevin,
The update to 7.1.1 has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or upload the theme as if it was new under Appearance->Themes->Add New Theme.
If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/Best regards,
RikardIn reply to: Header Button
Hi,
Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardHi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeNICE! That was exactly the issue. I didnt have any Enfold performance settings turned on, but I deactivated the cache plugin and that worked. I had purged the cache before, but it clearly wasn’t enough. Now the settings are working. Thank you!!
Adding the below file paths to the “Excluded” files for the JS Delay and JS Deferred in the WP Rocket settings did not work.
— enfold/js/avia-snippet-cookieconsent.min.js
— enfold/js/avia-snippet-cookieconsent.jsI will need to clone the live site to staging to test disabling the Enfold > Performance > File Compression settings. If I try that and it doesn’t work, I will provide temp login details for staging so you can troubleshoot.
Thanks!
Hello,
We need to create a page with the portfolio content and a side menu to search and filter the grid content.
I’ve attached a screenshot of what we want to do in this download link: https://we.tl/t-n4UVsEjvWcThis is the page you’re building, but we don’t know how to add a side menu for searching and filtering: https://limousin.eus/website2025/aaa-pruebas/
What would the solution be with Enfold?
Thank you.
In reply to: Blank space underneath header photo on mobile
Obviously, you have more faith in a moderator than in an experienced participant. There is no danger of trying one of them – and if that doesn’t work, testing the other solution.
A full-width slider is responsive by default, so there’s no reason to define heights or minimum heights here. Only if the content of the color section gets bigger in height than the height of the background-video (or background-image). See here for example – there a min-height would be nice: https://kriesi.at/themes/enfold-wedding/I can’t provide any more proof of this than the video, which shows a screen width of 320px.
So if you say that you have removed this minimum height from the color section, and have removed this one rule from the quick css; have saved everything, then it can actually only be due to a caching tool or to the Enfold own (merged or minified css) settings that I still see these settings in your source code.
I’m going to take a break from here.
Last hint – you can force my results if you place inside your quick css instead:
#top.home #wrap_all #full_slider_1, #top.home #wrap_all #full_slider_1 .avia-slideshow, #top.home #wrap_all #full_slider_1 .avia-slideshow-inner, #top.home #wrap_all #full_slider_1 .avia-slide-wrap { min-height: unset !important; height: unset !important; }I am looking to upgrade the ENFOLD theme I have on a client website – it is 3.8.5 and I want to update to the latest one. I wanted to know if this will work without issues as the versions are so far apart? I am happy to buy support. I just wanted to enquire.
You added some extra CSS for me in order to make the side menu function differently, will this functionality work without issue?
Hello Kriesi Team,
I have a question regarding accessiblity:
According to the European Accessibility Act (EAA), we and some of our customers will be legally obliged to make their websites accessible from June 2025. Is the new Enfold version accessible according to (WCAG) 2.1, Level AA?Thank you for your time
Kind regards
In reply to: Full screen video in Color section not full screen
but you have read the instruction:
this is the content of my code-block element inside a color-section
custom class on that color-section is: html5-videothe css code isn’t all needed if you do not want to have an overlay over the video ( other enfold elements )
this is then sufficient:#top .html5-video .responsive-video { width: 100%; height: auto; display: block; } .responsive #top #wrap_all .html5-video .container { max-width: 100% !important; width: 100%; padding: 0; } #top .html5-video .content { padding: 0; }But i will make a color-section solution with background video and the needed css for you now
In reply to: Element Preview not showing in backend
Hey Michael,
Thank you for the inquiry.
Please check if the Enfold > Layout Builder > Disable Advanced Layout Builder Preview In Backend is toggled.
Let us know if the issue persists.
Best regards,
IsmaelWhen editing an element such as “Special Heading” in the backend, within the popup on the right there is usually an “Element Preview” that shows what the changes might look like, and at the bottom, you can change the background color from dark to neutral to light. I don’t have that right side panel. New WordPress install, new theme install, (although I did import the settings from an older Enfold project). This is my first site to use GoDaddy’s WordPress Pro Managed Hosting. I have the latest version of Enfold as of this writing: 7.1.1
Hey leosaraceni,
Thank you for the inquiry.
You may need to toggle or temporarily disable the Enfold > Performance > File Compression settings and the cache plugin to ensure that the changes take effect. By disabling the file compression settings, you will be able to make the necessary adjustments and updates without any conflicts. Once you have made the required modifications, you can re-enable the file compression settings to optimize the performance of your website.
Let us know the result.
Best regards,
IsmaelIn reply to: Hierarchy for portfolio entries
Hey envisageiam,
Thank you for the inquiry.
You can use the avf_portfolio_cpt_args filter to make the portfolio post type hierarchical. You will also find the full post type registration in the enfold/includes/admin/register-portfolio.php file.
function avf_portfolio_cpt_args_mod( $args ) { $args['hierarchical'] = true; return $args; } add_filter( 'avf_portfolio_cpt_args', 'avf_portfolio_cpt_args_mod' );The default portfolio templates don’t support this out of the box, so you may need to customize them if needed.
Best regards,
IsmaelHello,
I’m working on a new design for an existing site currently running Enfold 7.1.1 but when I try to edit style options within certain elements, like uploading a custom background image for a row or a cell container, or editing the padding or font size for a button, none of the styles appear in the frontend.In reply to: Move Category Description below products 2025
Hi,
Glad we were able to help, and thanks for posting your solution. If you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeIn reply to: Move Category Description below products 2025
That actually worked like a charm, thank you so much! I modifyed it a bit so the h1 stays at the top and it moves only the rest of the description:
I know why i still stay with enfold after all those years :Dfunction custom_script() { ?> <script> document.addEventListener('DOMContentLoaded', function () { /* --- Grab required elements ---------------------------------------- */ const termDescription = document.querySelector('.archive .term-description'); const productsGrid = document.querySelector('.archive .products'); // works for columns-3/4/5 … if (!termDescription || !productsGrid) return; /* --- 1) Create wrapper for the moved text -------------------------- */ const movedDesc = document.createElement('div'); movedDesc.className = 'moved-term-description'; movedDesc.style.cssText = 'clear:both;margin-top:4rem;'; /* --- 2) Move everything except the first <h1> into movedDesc ------- */ const h1 = termDescription.querySelector('h1'); // stays in place [...termDescription.childNodes].forEach(node => { // Keep the H1 where it is, move the rest if (h1 && node === h1) return; movedDesc.appendChild(node); }); /* --- 3) Insert movedDesc AFTER the product grid -------------------- */ productsGrid.parentNode.insertBefore(movedDesc, productsGrid.nextSibling); }); </script> <?php } add_action( 'wp_footer', 'custom_script', 99 );
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