NeilGuest
Hi Developers,
By any chance is this IP 67.223.118.61 blocked in any way from your severs, because
I am using namecheap server with Enfold theme but I can’t enable “Import Demo Shop” within the theme options. Namecheap told me to ask the developer if they’ve blocked 67.223.118.61 by any chance.. Please confirm asap??
Hi,
Thank you for the update.
Adding the following css code should adjust the height of main container and decrease the size of the footer container.
.page-id-1208 .post-entry.post-entry-1208 {
min-height: 90vh;
}
You may need to toggle or temporarily disable the Enfold > Performance > File Compression settings in order to ensure that the changes take effect.
Best regards,
Ismael
Hi,
Thank you for the update.
We reset the options in the Settings > Reading panel. You only need to set the home (front) and blog page in the Enfold > Theme Options panel. Please make sure to purge the cache before checking home page again.
Best regards,
Ismael
Hi,
I’ve added lottie animated icons on my page, and set them up so they only play on hover…
Unfortunately, they seem to play automatically on viewport, whatever I do…
What did I miss ?
Thanks in advance for your help!

-
This topic was modified 2 years, 9 months ago by
maxgorelkine.
Sorry I wasn’t clear — I’ve had a few people around the world take a look and they’re seeing the default Enfold content. I also have done hard refreshes and looked at the site in a private window. Admin infos are below. Thanks!
Hey whdsolutions,
Please try the following in Quick CSS under Enfold->General Styling:
@media only screen and (max-width: 767px) {
.home #layer_slider_1 {
display: none;
}
}
Best regards,
Rikard
Hi,
Thanks for letting us know, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.
Best regards,
Rikard
Hi,
Thanks for that. Please try the following in Quick CSS under Enfold->General Styling:
.page-id-9264 #after_section_1 {
display: none;
}
Best regards,
Rikard
Hi,
Thanks for that. Please try the following in Quick CSS under Enfold->General Styling:
a.jsf-skip-link {
display: none;
}
a.jsf-skip-link:focus {
display: block;
}
Best regards,
Rikard
Hiya.
It’s been a while since I used WP and I wonder if I missed something. I completed the homepage which looks good while logged in, but viewing in a private window or on mobile only shows the default Enfold text and layout. I checked Reading and General Settings, set Permalinks, and checked language settings. I’m stumped. Can you help?
Hi Nikko,
Thanks for your help.
I deleted the broken front page and replaced it with a copy. Everything was fine at first, but after a short time the problem reappeared. If I set a different front page in the Enfold and WordPress settings and then deactivate any plugin, I can edit the page again. But that’s not a pleasant workflow.
Best regards
Hello Enfold Support Team,
Firstly, let me take a moment to compliment you on the fantastic job you’ve done creating the Enfold theme. Its power, flexibility, and user-friendly approach make it an absolute pleasure to use. Thank you!
I am reaching out today to seek some advice on an adjustment I am hoping to make on my website. Currently, the portfolio category sorter is displayed as a horizontal line. While this is elegant, it doesn’t exactly meet my requirements for a specific project. I was wondering if there is a way to display the portfolio categories and their nested sub-categories in a vertical arrangement, somewhat like a list, with each category/sub-category positioned one above the other.
In addition to this, I would also like to inquire about the possibility of having this vertically arranged portfolio category sorter displayed in the sidebar when viewed on a desktop. On mobile, I would prefer for it to be positioned above the portfolio content. Is there an option, or could you guide me towards a workaround, to achieve this kind of display arrangement?
Thank you for considering my request, and for your continuous efforts in making Enfold such a versatile theme.
Looking forward to hearing from you soon.
Best regards,
Ben
That looks 5.6.4 like it fixed that issue, thanks!
The only error I still see in the error logs is:
[18-Jul-2023 14:20:09 UTC] PHP Warning: Undefined array key "term_rel" in /chroot/home/USER/DOMAIN/html/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/blog/blog.php on line 562
That line of code is:
if( $atts['term_rel'] != 'AND' )
{
$atts['term_rel'] = 'IN';
}
Which looks like it’s missing a isset( $atts['term_rel'] ) and then it should be good to go. Thanks for taking care of that other issue though!
Hi, i have urgent problems with the enfold form. At the end of the first linked page you can find the form. I always get the following error:
“Das Formular konnte leider nicht übermittelt werden – in deiner Eingabe wurde ein Fehler gefunden. Bitte lade die Seite neu und versuche es erneut.”
The form on the second URL in private content is sent, but the received mail looks like this:
Name: L%C3%B6sch%20Kalle
E-Mail: karl-heinz-loesch%40t-online.de
Nachricht:
BS%20Helfer
…
Can you help me – WP admin in private content ;-)
Thank you, regards Sven
Hi,
I purchased the pro Version of Quadmenu because I need a menu with a carousel inside it – but there are multiple troubles with it, it doesn’t look like it is supposed to be looking. Now i wonder, is it at all compatible?
Thanks,
Stefan
Notice how the text is slammed up to toggle 2? I would like more whitespace under the entire accordion.
Thanks
Sean
Dear support
we noticed a issue with our mobile CLS on a new enfold page of us: Planet Blue If I run pagespeed insights there is always a mobile CLS shift of <div id=”main” class=”all_colors” data-scroll-offset=”70″> with more than 0.2. I am not able to find out how to fix that. Tried to give the headline, layout row or section a min height on mobile without luck.
We are using current enfold version, wordpress current and newest WP rocket for caching.
Any idea to fix that? Issue occurs on nearly every page….
Thanks in advance Marc
Hallo!
Auf dieser Seite (https://kriesi.at/documentation/enfold/instagram/) heißt es, dass ich einen Instagram-Feed über das Default Enfold Instagram Widget einfügen kann. Nur leider finde ich das nirgends. Könnt ihr mir sagen, wo das ist?
Hi,
Thanks for the feedback, I’m not sure why this is occuring, I thought perhaps during the update an error occurred and left some old files behind, this typically occurs when someone tries to “overwrite” the theme files to update, that is why I asked you to try deleting the theme folder via FTP and upload a new one.
I’m not experiencing the error on my test site, but you seem to have it on a few sites except one, are try all on the same server, do they all use the same plugins?
Have you tried disabling all of your plugins? Are you using a CDN or server caching like object-oriented cache, or are they all using the same PHP version?
It looks like a couple of your sites have some event listeners to defer javascript, stylesheets, & iframes in Scripts/CSS and wp_head hook

perhaps this is blocking the YouTube iframe from loading?
Best regards,
Mike
Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.
Best regards,
Mike
Just updated to Enfold 5.6.4 and suddenly the Subtotal and Proceed to Checkout section on the Cart page has moved from the right side to the left side (screenshot attached).
How can I move it back as it’s interfering with another plugin I use which I’ve had to disable until I can get it resolved.
Hi,
Thanks for that. Please try the following in Quick CSS under Enfold->General Styling:
.wpcf7-form input {
margin-bottom: 10px;
}
Best regards,
Rikard
Hey Advantage09,
Did you try to set the responsive sizes under Enfold->General Styling->Typography? If not, then please try doing so. If you need further help, then please post a link to where we can see the actual element.
Best regards,
Rikard
Hi,
We are trying to use a ACF Google Maps field in a custom post type but it is not working properly. When we switch to another theme (Twenty Twenty-three) it works fine but when switching to Enfold it’s not. I read a lot of the same issues but i can’t find a solution.
I hope you can help me with this?
https://1drv.ms/i/s!AnjnDyssV7WEuViunhNf4bjtm0w5?e=LIc2Zh
Sorry, yes I understand you are focussed on enfold theme. I thought there might a trick when Contact form 7 is utilised in the Enfold theme as I have tried all CSS options I have found on youtube etc. and they don’t seem to work.
I removed the “enfold” and reinstalled from FTP. It still doesn’t work.
Ok, so it’s not just 1 of my sites, it’s most that the videos don’t work. I’ve tried it on all of these and they don’t work. Something else has to be wrong. Are you saying I need to remove the Enfold from all of these and replace??
https://abcdisposalsystems.com/
]https://24streetdentalphx.armourcloud.io/
But I also have 1 website that the videos work: https://camelmed.com/naperville-chiropractor-videos/
Please help with this.
Hey lakeconstance,
Thank you for the inquiry.
Did you add the tracking code in the Enfold > Google Services > Google Analytics Tracking Code field? The tracker will only function if the tracking code or script is included in this field. If you do not want Google Analytics to run, you need to remove the tracking code from this field.
Best regards,
Ismael
Hey Advantage09,
Thank you for the inquiry.
You have to modify the enfold/includes/helper-privacy.php file and edit this code around line 1758.
// Avoid that screen reader prioritize cookie container and ignore page content
$screen_reader = " aria-hidden='true' ";
Best regards,
Ismael
Hi,
This is possible but you may need to directly edit the enfold/config-templatebuilder/avia-shortcodes/google_maps/google_maps.php file and add the aria-hidden attribute around line 878.
$out = "<div {$add_id} class='av_gmaps_sc_main_wrap av_gmaps_main_wrap {$add_css}'>";
Replace it with:
$out = "<div aria-hidden='true' {$add_id} class='av_gmaps_sc_main_wrap av_gmaps_main_wrap {$add_css}'>";
Best regards,
Ismael