Hey chittra,
Please try to upload it via FTP instead: https://kriesi.at/documentation/enfold/install-enfold-theme/#ftp-install
Best regards,
Rikard
Hi,
Did you create this shortcode yourself, I don’t see a reference to this in the solution from Günter above
When I read the Github avf_obfuscate_email_link filter it is intended for buttons with email links, and when I test it seems to work correctly:


This is the filter that I added to my child theme:
function custom_avf_obfuscate_email_link_hex_encoding( $hex_encoding, $e_mail )
{
$hex_encoding = 1;
return $hex_encoding;
}
add_filter( 'avf_obfuscate_email_link_hex_encoding', 'custom_avf_obfuscate_email_link_hex_encoding', 10, 2 );
function custom_avf_obfuscate_email_link( $obfuscate, $e_mail )
{
$obfuscate = true;
return $obfuscate;
}
add_filter( 'avf_obfuscate_email_link', 'custom_avf_obfuscate_email_link', 10, 2 );
Try using the filter instead of your shortcode.
Best regards,
Mike
chittraGuest
a10f69fc-5617-4650-bc18-8499ba12be54
bought in 2014
both email are mine (Email address hidden if logged out) and (Email address hidden if logged out)
when i bought it i was using (Email address hidden if logged out)
when i am exporting enfold to wordpress it is giving expired link
please help
chittraGuest
a10f69fc-5617-4650-bc18-8499ba12be54
bought in 2014
both email are mine (Email address hidden if logged out) and (Email address hidden if logged out)
when i bought it i was using (Email address hidden if logged out)
when i am exporting enfold to wordpress it is giving expired link
please help
Hi Helen,
Please use this link to open a new thread, or click this button in the Enfold sub forum: https://imgur.com/a/AnoSPNb.
Best regards,
Rikard
chittraGuest
I bought enfold either in 2014 or 2019. now getting message as expired. kindly do needful
Hi Mike
Thanks for your response.
But why we have this issue and need this code?
Is it because we added this code to functions.php?
Perhaps this code is not needed anymore because Enfold now opens this links in new tabs?
Best regards
Mike
Linda BoneyGuest
Hello there, my name is Linda and my website is running The Enfold theme. Now, I need to migrate the website from my old hosting to another one and I can see that my theme hasn’t been updated from my old designer for a long time (2020). I don’t know if, originally, she bought the theme to my name or hers. Do you happen to have any purchase as Linda Boney on your database? I really don’t want to purchase the theme again if possible :(
Please let me know.
Thanks
Linda
Hey Arjan,
The theme version you are running doesn’t support newer PHP versions, please try updating to the latest version of the theme. The update to 5.6.8 has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or upload the new theme files via Appearance->Themes->Add New, and select to overwrite the old theme files after the upload has finished.
If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/
Best regards,
Rikard
Hi,
Thank you for the info.
Did you check the /enfold/config-woocommerce/config.php file, specifically around line 2971? The filter “lp_certificate_image_cart_woo” may have been added in that file. It’s also possible that the plugin is using the avf_wc_widget_product_image_size filter, but it seems to be missing 4 parameters, which require an update.
avia_wc_widget_product_image_size(), 2 passed in /home/customer/www/simonepols.com/public_html/wp-includes/class-wp-hook.php on line 310 and exactly 6 expected in
Best regards,
Ismael
Site seems to be missing the main menu, galleries (white wine weekend and others) and more. The version of PHP I upgraded is 8.1 in case it helps. The rest of the info has been updated too as you requested. Hope you can help me out. I don’t know if I should reinstall the latest version of enfold or what to do. BTW.. site is running super fast so it seems like a good move.. now we just need to fix those issues.
Thank you again
Hey diogovareta,
Thank you for the inquiry.
You can add this css code to align the comment fields beside each other.
#commentform p.comment-form-cookies-consent {
clear: both;
}
#commentform p.comment-form-email, #commentform p.comment-form-url, #commentform p.comment-form-author {
float: left;
margin-right: 30px;
width: 210px;
}
#commentform p.comment-form-cookies-consent label {
top: -5px;
}
Please make sure to toggle or temporarily disable the Enfold > Performance > File Compression settings in order to ensure that the changes take effect.
Best regards,
Ismael
Hi there, I’m trying to upload an image however Enfold seems to be adding a color overlay to the image in the transparent part of it. Hasn’t happened before and I’ve tried with various images. Can you please check and advise how this is happening/how to remove? Thank you.
Hi,
Thank you for the update.
There might be a few invalid css rules in the style.css file. You can validate the css modifications using the tool below.
// http://csslint.net/
Have you tried to temporarily disable the Enfold > Performance > File Compression settings?
Best regards,
Ismael
HI,
video is mute and i already did the following operation:
in wp-content/themes/enfold/config-templatebuilder/avia-shortcode-helpers/class-avia-slideshow
$meta[‘video_mute’] = ‘aviaTBaviaTBvideo_mute’;
in
$meta[‘video_mute’] = ”;
So it worked. But only for few minutes. Then the video stopped to run.
I also tried this on section.php:
‘video_mute’ => true, in false
but nothing.
Any assistance please? Thanks,
A.
Arjan DorrepaalGuest
Hello,
Our club has an old website which runs on WP 4.5.30 with Enfold 3.4.7 and PHP 5.6, all very old.
While updating to WP 6.3.2 and PHP 8.1.24 enfold crashes with the error below.
Can you recommend an update strategy to new versions to solve this problem?
Thanks in advance,
Greetings Arjan
Foutdetails
===========
Een fout van het type E_COMPILE_ERROR werd veroorzaakt op regelnummer 219 van het bestand /home/deb10416/domains/kvhoorn.nl/public_html/wp-content/themes/enfold/functions-enfold.php. Foutmelding: Unparenthesized a ? b : c ? d : e is not supported. Use either (a ? b : c) ? d : e or a ? b : (c ? d : e)
Hi I did some of the updates and also increased and updated the version of the PHP and it broke some parts of the site, enfold logo is showing and lot of galleries and icons are missing.. I could try to bring it back to the 7.4 php but maybe this could be a reason why its failing?
Hi Mike
Thanks for your help.
but
I have disabled the built-in lightbox script at Enfold Theme Options ▸ Lightbox Modal Window,
but it doesn’t work also
Best regards,
Abdou
Hi,
Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.
Best regards,
Mike
Hi,
Thanks for your feedback, on your /white-wine-weekend/ page I tried cloning your masonry gallery and added items to it, and removing items from it and I did lose the connection to the site. I see in your 301 Redirects plugin under the 404 report that /wp-admin/admin-ajax.php is listed as a 404 error, this is not normal but I’m not sure what could be the cause.
I see in your Site Health Info some of your settings are low:

try settings like this:

Perhaps this will help.
Best regards,
Mike
Hi Team Kriesi,
I have been working with Enfold for years, but I am currently facing an issue, and I hope that you or someone has a solution. I want to capture all the data sent to us through the Enfold contact form in a database, within WordPress, using a plugin. We have tried Flamingo and CRM Entries, but nothing seems to work. Is there a plugin that supports the Enfold contact form and stores the data sent through it?
Hop to hear from you, thank you in advance
Hi,
Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.
Best regards,
Mike
Hi,
Glad that this helped, as for your custom lightbox script you may need to disable the built-in lightbox script at Enfold Theme Options ▸ Lightbox Modal Window, the two scripts probably conflict with each other.
The “portfolio” items on the frontpage uses the masonry gallery element, so it will only show popup images, to change these to “single posts” you will need to change the element to the masonry element or the blog element and then create post items to show in the element.
Best regards,
Mike
Dear Mike,
thanks for your quick reply and your efforts! You gave me the tip to solve the problem! :-)
It had to do with some extra CSS to disable the tooltip when hovering over images (like photos). Did not realise this would also hamper the popup on click from functioning. :-( I now removed this CSS and all three options, Leaflet (external), OSM – Leaflet Map (Enfold) and MapIT, work like a charm.
I would like to continue with using your OSM – Leaflet Map, to be independent from an external hoster for the library. (This is a great idea, thanks!) However, I noticed that the options for editing the popup seem rather limited compared to Leaflet. For example, I would like to use bold text for the company name and clickable links to e-mail and telephone. Is that somehow also possible in OSM – Leaflet Map?
Best regards,
CJGVD
Hi Ismael,
thank you!
The problem is only visible after logging out of the dashboard. As long as I am logged in, everything is fine.
I checked the page on my mobile and the logo is displayed differently on “Print & Web” and “Shop”. Same applies to desktop. The logo is really huge on these pages.
The link for the intended mobile logo is given in private content. It is not supposed to be the one with “Schutzraum”.
I saw that the code in functions was inactive. I activated it with the correct image link and guess what: upon checking on my mobile device on some pages the Enfold logo was displayed, on others the original logo set in theme options was shown.
I have no explanation, as this code works just fine on another customers website I also created with Enfold.
If you have any idea about what to do please let me know.
Regards
Daniela
-
This reply was modified 2 years, 5 months ago by
Daniela.
Hi, after the update to the newest Enfold theme I have noticed that all the images that are set to “slightly zoom the image” do the “slightly increase the image size” instead. Has anything changed how the image should work in this mode?
Hey HenkN,
Please try the following in Quick CSS under Enfold->General Styling:
.av-portfolio-grid-sorting-container .grid-entry a .grid-content {
min-height: 150px;
}
Best regards,
Rikard
Hi,
abdouz_2000 from your screenshot it looks like you ae trying to install the demo on a localhost xamppa2, your error looks like you don’t have the PHP ZipArchive Extension installed, this is what is is called on a cPanel host, I’m not use of the settings required for xampp.
Since it looks like you tried to install the parallax demo, it is possible that the frontpage was not enabled correctly in the theme settings, please go to Enfold Theme Options ▸ Theme Options ▸ Frontpage Settings and ensure the “frontpage” was set and no option was set for the Enfold Theme Options ▸ Theme Options ▸ Where Do You Want To Display The Blog

Please note that the parallax demo only has one page, the “frontpage” and many of the images are online, so your localhost needs to have internet access.
If none of this helps, please try installing the demo on a live server and include a admin access for us to review the site, I don’t think that we can effectively guide you though settings up a localhost, as we would not have access.
Best regards,
Mike
Hello,
We are having a problem saving the theme. In fact, the css of the child theme are not taken into account. Have you ever encountered this problem? If so, can you help me fix this problem?
THANKS