-
Search Results
-
Hello Enfold Support,
I have noticed that some pages on my website are displaying broken layouts. On top of the pages, I see the following error message:
data-av_svg_icon=”search” data-av_iconset=”svg_entypo-fontello”
I have attached screenshots showing the issue for your reference.
Here are some of the links where I am seeing this problem:
https://www.banglabook.org/category/bangladeshi-writers/muhammed-zafar-iqbal/
https://www.banglabook.org/category/bangladeshi-writers/qazi-anowar-hossain/
https://www.banglabook.org/category/indian-writers/sunil-gangopadhay/
https://www.banglabook.org/category/indian-writers/shirshendu-mukhopadhyay-indian-writers/
I found this issue today, and there may be more pages affected. Could you please help me identify the cause and suggest a fix?
Thank you for your support!
Best regards,
BdfuelAfter updating PHP from 7.4 to 8.3 and having latest wordpress version (6.9) enfold version and last Woocommerce version, my website crashes.
Fatal error: Allowed memory size of 134217728 bytes exhaustedDeactivating Woocommerce (by changing the plugin folder name) all works well.
As soon as I switch to a “standard wordpress” template, everything works with woocommerce activated.Did ALL the woocommerce maintenance tools, nothing worked.
No way to make it work again even by going back to previous PHP versions.
Only way to stay with enfold theme is to switch off woocommerce.
Thank you for your help.Hi Gunter & team,
We have hit a reproducible issue that we can’t find the root cause of that we would like your help with as it seems directly related to one specific Enfold ALB element. I’ll try and explain as clearly as I can and we have a staging site setup for you to test it with.
If we choose to use a page as the Footer (and keep the socket) then we can see the issue. We have two pages on the staging site to be used as the footer:
1. “Footer” – this is using standard columns and works perfectly.
2. “Footer Grid Row” – this is using the Grid Row element and this is when the issue occurs. Switching the Enfold settings to use the “Footer” page instead of the one with the Grid Row resolves the issue. Switching it back and the issue occurs again.The issue ONLY occurs on mobile – you won’t see it on a desktop browser when in responsive design mode. You will need to test on a mobile. We have tested it on 3 different iPhones – all different models and all running different versions of Safari. Please test it on a mobile phone, logged out of the site, using Safari to see the issue.
The issue is that when you load a page and try to swipe to scroll, the page appears to be “sticky” and doesn’t actually scroll. Eventually after a few tries it might work, but it takes multiple swipes and sometimes never scrolls at all. All pages on the site are affected by it, and it occurs ONLY if the footer pages is designed using the Grid Row element. If you remove the Grid Row or switch the footer to be a different page not containing a grid row element, the issue goes away.
The odd thing is we have used grid rows in footers for other sites without issue. But with this site we are unable to due to this issue.
I hope that makes sense, it’s a little hard to describe. Please see private for staging site.
Thanks, look forward to seeing what you think.
Regards,
Tim
Topic: New Enfold Demos
Hello Enfold Support Team,
I hope you’re well.
I’m soon to be launching a new website, https://envialab.com/, where I create and sell custom demo designs specifically for Enfold users. Before moving forward further, I wanted to confirm that the way this is implemented is fully compliant with Enfold’s licensing terms.
To clearly explain how it works:
* Customers must already own or purchase a valid Enfold license
* I am not reselling, bundling, or redistributing the Enfold theme
* Each demo design is delivered via a custom demo import plugin created by us
* The plugin is used only to import layout data, demo content, and Enfold-compatible configurations
* No Enfold core theme files are included or redistributed within the plugin
* The plugin requires Enfold to already be installed and activated by the customer
* All support will be handled by usThe intention is to provide professionally designed demos that Enfold users can import easily, while fully respecting Enfold’s intellectual property and licensing model.
Could you please confirm:
1. Whether selling Enfold demo designs delivered via a custom demo import plugin is permitted under your terms
2. Whether there are any restrictions, best practices, or required disclaimers you would recommend
3. If there are any elements that should be avoided to remain fully compliantI want to ensure everything is handled correctly and in line with Enfold’s policies from the start.
Thank you very much for your time and guidance.
Kind regards,
Lee
EnviaLabBonjour,
Depuis quelques temps, les favicons de mes sites ne s’affichent plus dans les Serp ni dans la search console.
J’ai essayé de les déclarer dans le Head, d’ajouter un .ico a la racine des sites, de le déclarer dans WordPress sous l’identité du site, et dans Enfold – Favicon mais toujours rien… Seul 1 site est Ok sur les 6 que j’ai en ligne en ce moment..
J’essaye toujours de configurer les sites de la meme facon, avec les memes plugins… alors je ne comprends pas pourquoi j’ai ce probleme.. Ca fonctionnait il y a peu de temps…
Un site ok: campingnoroc.com
Un site avec le probleme: maisonboisproject.comMerci par avance pour votre aide!
Topic: Custom Fonts in Enfold Theme
How can we zip files for custom fonts and remove the MacOS files attached to the fonts? In Enfold Theme.
Hi,
I’m facing an issue with Enfold / Avia Layout Builder where a section background image is set in the editor, but no
background-image: url(...)is generated on the frontend.What I see
- In the Avia editor, the section clearly has a background image selected
- The image attachment exists, has metadata, and
wp_get_attachment_url()returns a valid URL _aviaLayoutBuilderCleanDatacontains the image data, e.g.:
src='https://example.com/wp-content/uploads/2022/02/example.jpg' attachment='3172' attach='parallax'What is generated
In both per-page CSS (dynamic_avia/avia_posts_css/post-XXXX.css) and merged CSS,
Enfold outputs:.avia-section.av-XXXX { background-image: unset; }The image URL does not appear anywhere in CSS or HTML.
Important detail
In the same builder data block, the section has:
background='bg_color'
even thoughsrc/attachmentare set.Question
Isbackground-image: unsetexpected behavior whenbackground='bg_color'is set, even if an image is assigned?If yes:
- what is the correct way to switch a section from
bg_colortoimagemode programmatically? - is there a supported way to make Enfold re-evaluate the background type based on existing
src/attachment, without manually re-editing each section?
Specific case, you can see on this page:
https://skotakconsulting.cz/fuze-spolecnosti/There is supposed to be a background image on the top section. Which is actually set in editor. You can see it here:
and here:
On that page, there is completely missing following section with parallax background image:
<div class="av-parallax enabled-parallax active-parallax" data-avia-parallax-ratio="0.3" style="top: auto; height: 827px; transform: matrix3d(1, 0, 0, 0, 0, 1, 0, 0, 0, 0, 1, 0, 0, 185, 0, 1);"><div class="av-parallax-inner main_color avia-full-stretch"></div></div>Thanks for any clarification.
Vaclav
Topic: Compatibility with WP 6.9.0?
themeforest states compatibility with WP up to version 6.8.x.
Is Enfold also compatible with the most recent version 6.9.0?
Thank you!
Topic: Compatibility with WP 6.9.0?
themeforest states compatibility with WP up to version 6.8.x.
Is Enfold also compatible with the most recent version 6.9.0?
Thank you!
Hello,
I’m having an issue with pages that are created using FacetWP Listings.
I have two Listings that are visible in the page tree on the left-hand side.
For the first Listing, the Advanced Layout Builder (ALB) works perfectly on all pages that belong to that Listing.
However, for the second Listing, the ALB does not work on the pages created under it. Instead of the layout builder, I only see raw shortcode/code output on those pages.
I have already manually enabled both Listings in my Enfold Child Theme via:
Enfold Child > Layout Editor > Advanced Options > Enable your custom post types for ALB
Within that setting, I have tried:
placing the Listings one below the other
placing them after each other
separating them with a column
Unfortunately, only the first Listing that is defined works. The second Listing never activates the ALB, no matter the order or layout.
It feels like I’m very close to the solution, but I’m not sure what exactly is missing or how to properly enable the second Listing.
Any insights would be greatly appreciated.Happy new year all,
I have noticed that videos that used to open in lightbox on some older blog articles (and on a new one I’m creating now) no longer open in lightbox, but instead open a new tab on desktop Chrome. I have checked Enfold theme settings and lightbox is still enabled.
Can you tell me what might be going wrong and how I can fix it?
Sample url of article from 2021 that used to launch lightbox for the videos: https://www.thomashenthorne.com/novato-home-prices-set-records/
Thanks,
Rob








