Viewing 30 results - 91 through 120 (of 243,929 total)
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  • #1493829
    bdfuel
    Participant

    Hello Enfold Support,

    I have noticed that some pages on my website are displaying broken layouts. On top of the pages, I see the following error message:

    data-av_svg_icon=”search” data-av_iconset=”svg_entypo-fontello”

    I have attached screenshots showing the issue for your reference.

    Here are some of the links where I am seeing this problem:

    https://www.banglabook.org/category/bangladeshi-writers/muhammed-zafar-iqbal/

    https://www.banglabook.org/category/bangladeshi-writers/qazi-anowar-hossain/

    https://www.banglabook.org/category/indian-writers/sunil-gangopadhay/

    https://www.banglabook.org/category/indian-writers/shirshendu-mukhopadhyay-indian-writers/

    I found this issue today, and there may be more pages affected. Could you please help me identify the cause and suggest a fix?

    Thank you for your support!

    Best regards,
    Bdfuel

    #1493828
    giacomopol
    Participant

    After updating PHP from 7.4 to 8.3 and having latest wordpress version (6.9) enfold version and last Woocommerce version, my website crashes.
    Fatal error: Allowed memory size of 134217728 bytes exhausted

    Deactivating Woocommerce (by changing the plugin folder name) all works well.
    As soon as I switch to a “standard wordpress” template, everything works with woocommerce activated.

    Did ALL the woocommerce maintenance tools, nothing worked.

    No way to make it work again even by going back to previous PHP versions.
    Only way to stay with enfold theme is to switch off woocommerce.
    Thank you for your help.

    #1493821
    THP Studio
    Participant

    Hi Gunter & team,

    We have hit a reproducible issue that we can’t find the root cause of that we would like your help with as it seems directly related to one specific Enfold ALB element. I’ll try and explain as clearly as I can and we have a staging site setup for you to test it with.

    If we choose to use a page as the Footer (and keep the socket) then we can see the issue. We have two pages on the staging site to be used as the footer:

    1. “Footer” – this is using standard columns and works perfectly.
    2. “Footer Grid Row” – this is using the Grid Row element and this is when the issue occurs. Switching the Enfold settings to use the “Footer” page instead of the one with the Grid Row resolves the issue. Switching it back and the issue occurs again.

    The issue ONLY occurs on mobile – you won’t see it on a desktop browser when in responsive design mode. You will need to test on a mobile. We have tested it on 3 different iPhones – all different models and all running different versions of Safari. Please test it on a mobile phone, logged out of the site, using Safari to see the issue.

    The issue is that when you load a page and try to swipe to scroll, the page appears to be “sticky” and doesn’t actually scroll. Eventually after a few tries it might work, but it takes multiple swipes and sometimes never scrolls at all. All pages on the site are affected by it, and it occurs ONLY if the footer pages is designed using the Grid Row element. If you remove the Grid Row or switch the footer to be a different page not containing a grid row element, the issue goes away.

    The odd thing is we have used grid rows in footers for other sites without issue. But with this site we are unable to due to this issue.

    I hope that makes sense, it’s a little hard to describe. Please see private for staging site.

    Thanks, look forward to seeing what you think.

    Regards,

    Tim

    #1493813
    nivotechwd
    Participant

    Hello Enfold Support Team,

    I hope you’re well.

    I’m soon to be launching a new website, https://envialab.com/, where I create and sell custom demo designs specifically for Enfold users. Before moving forward further, I wanted to confirm that the way this is implemented is fully compliant with Enfold’s licensing terms.

    To clearly explain how it works:

    * Customers must already own or purchase a valid Enfold license
    * I am not reselling, bundling, or redistributing the Enfold theme
    * Each demo design is delivered via a custom demo import plugin created by us
    * The plugin is used only to import layout data, demo content, and Enfold-compatible configurations
    * No Enfold core theme files are included or redistributed within the plugin
    * The plugin requires Enfold to already be installed and activated by the customer
    * All support will be handled by us

    The intention is to provide professionally designed demos that Enfold users can import easily, while fully respecting Enfold’s intellectual property and licensing model.

    Could you please confirm:

    1. Whether selling Enfold demo designs delivered via a custom demo import plugin is permitted under your terms
    2. Whether there are any restrictions, best practices, or required disclaimers you would recommend
    3. If there are any elements that should be avoided to remain fully compliant

    I want to ensure everything is handled correctly and in line with Enfold’s policies from the start.

    Thank you very much for your time and guidance.

    Kind regards,
    Lee
    EnviaLab

    #1493806

    Hi,
    Glad that we could help, if you have further questions please open a new thread and we will try to help. Thanks for using Enfold.

    Best regards,
    Mike

    #1493801

    Hi,
    I looked at your css, and as long as you are still using the ihf-contact form and the pojo-a11y you should be fine, Enfold doesn’t change classes so it will be backward compatible.
    Shall we go ahead and close this thread?

    Best regards,
    Mike

    #1493799

    Hey Mike, thanks for checking it out. That is very strange. I’m on Chrome, Win 11. A bit more in private content.

    Strange as I use this same chrome profile on other devices and don’t have this issue. Sounds like a non Enfold issue so I’ll take it from here.

    #1493798

    Merci, j’ai fais cette demande de réindexation déjà mais ça n’a pas changé.
    J’utilise litespeed cache et Quic.cloud CDN, j’ai vider les caches mais c’est pareil..

    IL y a plusieures moyen de déclarer le favicon, dans wordpress, dans enfold, manuellement dans le header,.. Quelle est la meilleure methode? est ce un problème si il est définit avec ces trois methodes simultanemant?
    Merci par avance pour votre réponse même si ce n’est pas une question purement relative à Enfold..

    #1493794

    Hi,
    Glad that Rikard could help, if you have further questions please open a new thread and we will try to help. Thanks for using Enfold.

    Best regards,
    Mike

    #1493793

    Hi,
    Try removing this part of the css above from the end:

    #top .header_color .av-hamburger-inner,
      #top .header_color .av-hamburger-inner::before,
      #top .header_color .av-hamburger-inner::after {
        background-color: var(--enfold-header-color-button-font);
      }

    and add this css:

    @media only screen and (max-width: 767px) {
        .responsive:not(.html_header_transparency) #top #main {
            padding-top: 80px !important;
        }
    }

    Best regards,
    Mike

    #1493791
    spray
    Participant

    Bonjour,
    Depuis quelques temps, les favicons de mes sites ne s’affichent plus dans les Serp ni dans la search console.
    J’ai essayé de les déclarer dans le Head, d’ajouter un .ico a la racine des sites, de le déclarer dans WordPress sous l’identité du site, et dans Enfold – Favicon mais toujours rien… Seul 1 site est Ok sur les 6 que j’ai en ligne en ce moment..
    J’essaye toujours de configurer les sites de la meme facon, avec les memes plugins… alors je ne comprends pas pourquoi j’ai ce probleme.. Ca fonctionnait il y a peu de temps…
    Un site ok: campingnoroc.com
    Un site avec le probleme: maisonboisproject.com

    Merci par avance pour votre aide!

    #1493786

    In reply to: Secondary Custom Menu

    Hi,

    Great, I’m glad that Ismael could help you out. Please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

    #1493785

    In reply to: Widgets not displaying

    Hi,

    Great, I’m glad that Ismael could help you out. We’ll close this thread for now then, please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

    #1493784

    Hi,

    Thanks for the update. Your site is loading styles as it should when I check it. If this problem should continue, then please try to temporarily deactivate file compression under Enfold->Performance, and activate the option to delete old CSS and JS files on the same page.

    Best regards,
    Rikard

    Hello Enfold Support Team,
    I am continuing to experience the same recurring FATAL ERROR on this live website (https://www.drisabelbalza.com) that triggers WordPress “Your Site is Experiencing a Technical Issue” emails repeatedly again and again.

    Environment:
    WordPress version: 6.8.3
    Parent theme: Enfold 7.1.3
    Active theme: Enfold Child (version 7.1.3)
    Current plugin: (version )
    PHP version: 7.4.33

    Error Details:
    An error of type E_ERROR was caused in line 223 of the file /home/drisabel/public_html/wp-content/themes/enfold/includes/classes/class-social-media-icons.php. Error message: Uncaught Error: Class ‘avia_font_manager’ not found in /home/drisabel/public_html/wp-content/themes/enfold/includes/classes/class-social-media-icons.php:223

    Stack trace:
    #0 /home/drisabel/public_html/wp-content/themes/enfold/includes/classes/class-social-media-icons.php(259): avia_social_media_icons->build_icon(Array)
    #1 /home/drisabel/public_html/wp-content/themes/enfold/includes/classes/class-social-media-icons.php(288): avia_social_media_icons->html()
    #2 /home/drisabel/public_html/wp-content/themes/enfold/includes/helper-main-menu.php(22): avia_social_media_icons(Array, false)
    #3 /home/drisabel/public_html/wp-includes/template.php(812): require(‘/home/drisabel/…’)
    #4 /home/drisabel/public_html/wp-includes/template.php(745): load_template(‘/home/drisabel/…’, false, Array)
    #5 /home/drisabel/public_html/wp-includes/general-template.php(206): locate_template(Array, true, false, Array)
    #6 /home/drisabel/public_html/wp-content/themes/enfold/header.php(275): get_template_part(‘includes/helper’, ‘main-menu’)

    I have been following your recommendations, but this annoying E_ERROR doesn’t disappear. Could you tell me what I can do next?

    Best regards,
    Claudia

    #1493774

    Can you post a link to the page in question?
    It will then be easier to advise you on which method to use to place the widget (which hook to use) and which CSS is required.
    (follow Rikards link above)

    /* ==== Header widget area
    Logo left, Menu right
    Logo right, Menu Left
    Logo center, Menu above
    ==== */
    add_action( 'ava_after_main_menu', 'enfold_customization_header_widget_area' );
    	function enfold_customization_header_widget_area() {
    	dynamic_sidebar( 'header' );
    }
    
    /* ==== Header widget area ============
    Logo left, menu below
    ==================================== */
    add_action( 'ava_main_header', 'enfold_customization_header_widget_area' );
    	function enfold_customization_header_widget_area() {
    	dynamic_sidebar( 'header' );
    }
    

    after that create your new widget-area on :

    _______________________

    if you like to have the widget-area always nearby the logo – it might be better to use a filter to place the widget area:
    See here a different solution with a widget area inside logo container ;)
    https://basis.webers-testseite.de/
    tell me – if this is what you like to have – and if your header setting is in this way.

    See snippets and basic css for that on: https://webers-testseite.de/fiorettipau/

    i inserted to that widget-area a html widget – (copy&pasted html code from an enfold button-row)
    Of course, you have to adapt the CSS to your header configuration. And you may also need to set a responsive behaviour.

    f.e. if you got a shrinking header – you had to decide f.e. if you set the widgettitle to display none on header-scrolled.

    #1493772

    Hi,

    Thanks for the clarification. Please try the following in Quick CSS under Enfold->General Styling:

    .safari-left {
      display: none;
    }

    Best regards,
    Rikard

    #1493761

    Hello Ismael,

    Off-course I shall share a view screenshots of this problem, becuase I understand you have no clu what is going on.
    Screenshot 1 is how it suppose to look like in normal conditions, you will see the blue ALB button:
    ALB-problem-1

    Screenshot 2 is when you have activated the button and you see all options you can choose from:
    ALB-problem-2

    Screenshot 3 is how the pages look like whit the problem: no ALB button is there:
    ALB-problem-3

    Screenshot 4 is the Listings that I have made in the Enfold Child > Layout Editor > Advanced Options > Enable your custom post types for ALB:
    (my site is in Dutch btw)
    and I have used 2 seperate words for the accommodation that are not working (Safari is working) when I turn then from place there is no effect, Safari is still working and accommodation is not:
    ALB-problem-4

    Screenshot 5 are the 2 Listings
    ALB-problem-5

    Screenshoit 6 is the Listing settings to Display
    ALB-problem-6

    Screenshoit 7 is the Listing settings to Query
    ALB-problem-7

    #1493757

    Hey jocelynwasham,

    Thank you for the inquiry.

    You can follow these steps to zip files for custom fonts and remove the default MacOS files from the folder.

    1. Place all your font files (.woff, .woff2, .ttf, .eot) in a single folder.

    2. To remove the hidden MacOS hidden files, open the Terminal and navigate to your folder, the use the following commands.

    
    cd /path/to/your/font-folder
    find . -name ".DS_Store" -delete
    find . -name "__MACOSX" -delete
    

    3. Create a clean zip of your font folder by right clicking the folder + Compress (Mac) or Send to Compressed (zipped) folder on windows. Make sure the zip contains only your font files.

    4. To upload it, go to the Enfold > Import/Export > Custom Font Manager.

    Please check this link for more info: https://kriesi.at/documentation/enfold/typography/#how-to-upload-custom-fonts

    Let us know the result.

    Best regards,
    Ismael

    #1493752

    Hey Antonio,

    Thank you for the inquiry.

    You can add this css code to switch the header to transparent in the mobile view.

    @media only screen and (max-width: 767px) {
    
      /* Add your Mobile Styles here */
      .responsive #top #wrap_all #header {
        position: fixed;
        background: transparent;
      }
    
      .responsive #top .av_header_transparency.av_alternate_logo_active .logo a>img,
      .responsive #top .av_header_transparency.av_alternate_logo_active .logo a>svg {
        display: none;
      }
    
      .responsive #top .av_header_transparency .logo .subtext.avia-svg-logo-sub,
      .responsive #top .av_header_transparency .logo img.alternate {
        display: block;
      }
    
      #top #header.header_color.av_header_transparency .av-main-nav>li>a:hover .av-hamburger-inner,
      #top #header.header_color.av_header_transparency .av-main-nav>li>a:focus .av-hamburger-inner,
      #top #header.header_color.av_header_transparency .av-main-nav>li>a:hover .av-hamburger-inner::before,
      #top #header.header_color.av_header_transparency .av-main-nav>li>a:focus .av-hamburger-inner::before,
      #top #header.header_color.av_header_transparency .av-main-nav>li>a:hover .av-hamburger-inner::after,
      #top #header.header_color.av_header_transparency .av-main-nav>li>a:focus .av-hamburger-inner::after {
        background: var(--enfold-header-color-button-font);
        opacity: 1;
      }
    
      #top .header_color .av-hamburger-inner,
      #top .header_color .av-hamburger-inner::before,
      #top .header_color .av-hamburger-inner::after {
        background-color: var(--enfold-header-color-button-font);
      }
    }

    (see screenshot in the private field)

    Best regards,
    Ismael

    Hey vaclavdanek,

    Thank you for the inquiry.

    Have you tried disabling the Enfold > Performance > File Compression settings? We may need to log in to the site to properly check the issue. Please provide the login details in the private field.

    Best regards,
    Ismael

    #1493742
    jocelynwasham
    Participant

    How can we zip files for custom fonts and remove the MacOS files attached to the fonts? In Enfold Theme.

    vaclavdanek
    Participant

    Hi,

    I’m facing an issue with Enfold / Avia Layout Builder where a section background image is set in the editor, but no background-image: url(...) is generated on the frontend.

    What I see

    • In the Avia editor, the section clearly has a background image selected
    • The image attachment exists, has metadata, and wp_get_attachment_url() returns a valid URL
    • _aviaLayoutBuilderCleanData contains the image data, e.g.:
    src='https://example.com/wp-content/uploads/2022/02/example.jpg'
    attachment='3172'
    attach='parallax'

    What is generated
    In both per-page CSS (dynamic_avia/avia_posts_css/post-XXXX.css) and merged CSS,
    Enfold outputs:

    .avia-section.av-XXXX {
        background-image: unset;
    }

    The image URL does not appear anywhere in CSS or HTML.

    Important detail
    In the same builder data block, the section has:
    background='bg_color'
    even though src / attachment are set.

    Question
    Is background-image: unset expected behavior when background='bg_color' is set, even if an image is assigned?

    If yes:

    • what is the correct way to switch a section from bg_color to image mode programmatically?
    • is there a supported way to make Enfold re-evaluate the background type based on existing src / attachment, without manually re-editing each section?

    Specific case, you can see on this page:
    https://skotakconsulting.cz/fuze-spolecnosti/

    There is supposed to be a background image on the top section. Which is actually set in editor. You can see it here:

    and here:

    On that page, there is completely missing following section with parallax background image:
    <div class="av-parallax enabled-parallax active-parallax" data-avia-parallax-ratio="0.3" style="top: auto; height: 827px; transform: matrix3d(1, 0, 0, 0, 0, 1, 0, 0, 0, 0, 1, 0, 0, 185, 0, 1);"><div class="av-parallax-inner main_color avia-full-stretch"></div></div>

    Thanks for any clarification.

    Vaclav

    #1493736
    Pascal Oberndörfer
    Guest

    themeforest states compatibility with WP up to version 6.8.x.

    Is Enfold also compatible with the most recent version 6.9.0?

    Thank you!

    #1493735
    Pascal Oberndörfer
    Guest

    themeforest states compatibility with WP up to version 6.8.x.

    Is Enfold also compatible with the most recent version 6.9.0?

    Thank you!

    #1493734
    safariinkenia
    Participant

    Hello,
    I’m having an issue with pages that are created using FacetWP Listings.
    I have two Listings that are visible in the page tree on the left-hand side.
    For the first Listing, the Advanced Layout Builder (ALB) works perfectly on all pages that belong to that Listing.
    However, for the second Listing, the ALB does not work on the pages created under it. Instead of the layout builder, I only see raw shortcode/code output on those pages.
    I have already manually enabled both Listings in my Enfold Child Theme via:
    Enfold Child > Layout Editor > Advanced Options > Enable your custom post types for ALB
    Within that setting, I have tried:
    placing the Listings one below the other
    placing them after each other
    separating them with a column
    Unfortunately, only the first Listing that is defined works. The second Listing never activates the ALB, no matter the order or layout.
    It feels like I’m very close to the solution, but I’m not sure what exactly is missing or how to properly enable the second Listing.
    Any insights would be greatly appreciated.

    #1493731

    HI

    I cleared the cache using hummingbird. The bottom two buttons still look unformatted.

    Screenshot: https://tinyurl.com/26542vg3

    Q: does the Enfold theme have its own caching button?

    Please advise.

    #1493730

    Hey fiorettipau,

    Please refer to this: https://kriesi.at/documentation/enfold/header/#adding-a-header-widget-area

    Best regards,
    Rikard

    #1493727
    goldengate415
    Participant

    Happy new year all,

    I have noticed that videos that used to open in lightbox on some older blog articles (and on a new one I’m creating now) no longer open in lightbox, but instead open a new tab on desktop Chrome. I have checked Enfold theme settings and lightbox is still enabled.

    Can you tell me what might be going wrong and how I can fix it?

    Sample url of article from 2021 that used to launch lightbox for the videos: https://www.thomashenthorne.com/novato-home-prices-set-records/

    Thanks,
    Rob

    #1493723

    In reply to: Main Content

    Hi,

    Thanks for the update. If you have additional questions, then please open a new thread for each of them. We’ll close this thread for now.

    Best regards,
    Rikard

Viewing 30 results - 91 through 120 (of 243,929 total)