Hey famerise,

Glad to know the issue has been resolved.

To avoid conflicts, make sure the same optimization tasks are not being handled by both plugins at the same time. We recommend disabling file compression in Enfold > Performance > File Compression and let SiteGround Optimizer handle that instead. If you notice any issues, try to disable the “Combine CSS” and “Combine JS” options in SiteGround Optimizer first.

For more details, please refer to the SiteGround Optimizer documentation.

— https://www.siteground.com/tutorials/wordpress/speed-optimizer/frontend-optimization/#combine-css-and-js-files

Please feel free to open a new thread if you have more questions.

Have a nice day.

Best regards,
Ismael

Hi,

Thank you for the update.

To check your theme version, go to Appearance > Themes and click the Enfold theme thumbnail. The version number should appear there. Please make sure you are on the latest version (7.1.4).

Looks like your site has two-factor authentication enabled — asking for a 9-digit code. Could you temporarily disable that so we can log in, or alternatively clone the site to a staging environment and share the staging URL and credentials instead?

Let us know once that’s done and we’ll investigate further.

Best regards,
Ismael

Hi,
Glad that we could help, if you have further questions please open a new thread and we will try to help. Thanks for using Enfold.

Best regards,
Mike

Hi,
This is a sidebar widget:

You can remove the widget shortcode or use this css to hide it:

.single-product .sidebar #block-7 {
	display: none;
} 

Let us know if this helps, if you have any further questions please open a new thread and we will try to help, we ask that each thread stays on one topic to be easier for everyone.

Best regards,
Mike

Hi,

Thanks for the update. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

Hi,

You can set the header behaviour for each page in the Layout menu while editing a page. General header settings can be done under Enfold->Header.

Best regards,
Rikard

Hey thebusybee,

Thank you for the inquiry.

This looks like a plugin conflict issue causing the builder to not load correctly. Could you try disabling all plugins temporarily, then go to Enfold > Performance panel and disable the File Compression settings, purge your cache and test again.

If the issue persists, please share your login credentials in the private field so we can take a closer look.

Best regards,
Ismael

Hey lara666,

Thank you for the inquiry.

Could you please let us know which version of the Enfold theme you are currently running? You can check this under Appearance > Themes. Please make sure you are on the latest version (7.1.4). You can find instructions on how to update the theme here:

— https://kriesi.at/documentation/enfold/theme-update/

In the meantime, please try going to Enfold > Performance > File Compression, disable the CSS and JS file compression options, save the settings, then purge your cache and reload the page editor. If the issue persists after that, please share the site URL and provide the login credentials in the private field so we can take a closer look.

Let us know the result.

Best regards,
Ismael

Hey famerise,
Your siteground-optimizer plugin is giving this error: Uncaught SyntaxError: Unexpected identifier ‘Array’ try disabling the plugin.
If you have a header.php or footer.php file in your child theme, please remove these.
You can download a Child Theme here.

Best regards,
Mike

Hey jordi,
Our current version is 7.1.4
You can update and we do not expect any issues, but some things to keep in mind, if you have a custom header.php or footer.php in your child theme, you should remove these first, as they have changed. After you update you can review the new version of these files and make copies with your customizations into your child theme. I recommend tring to find a different way to add your customizations without using these files, or you will run into this issue again in the future.
The same is for any custom elements that you have in your child theme. If your child theme only has a style.css & functions.php & screenshot.png then you are fine.
If you have added any custom code to any parent theme files, you should save the code as it will be lost when you update.
You will not be able to automatically update via the theme options, as Theme Forest has changed since your version, after you manually update you will be able to update via the theme options for future updates.
A good practice is to use your web host options to create a stagging site and update it first to ensure your site looks & works the same, and then update your live site. If you are not able to do this, at least ask your web host to create a full backup, including the database for a fallback just in case.
To update your version of Enfold you will need to download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New
after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue,
then you will see the Theme updated successfully message.
After which you can go to your Theme Forest account and create a new Token for future automatic updates.

Best regards,
Mike

Hey Velair,
You can update and we do not expect any issues, but some things to keep in mind, if you have a custom header.php or footer.php in your child theme, you should remove these first, as they have changed. After you update you can review the new version of these files and make copies with your customizations into your child theme. I recommend tring to find a different way to add your customizations without using these files, or you will run into this issue again in the future.
The same is for any custom elements that you have in your child theme. If your child theme only has a style.css & functions.php & screenshot.png then you are fine.
If you have added any custom code to any parent theme files, you should save the code as it will be lost when you update.
You will not be able to automatically update via the theme options, as Theme Forest has changed since your version, after you manually update you will be able to update via the theme options for future updates.
A good practice is to use your web host options to create a stagging site and update it first to ensure your site looks & works the same, and then update your live site. If you are not able to do this, at least ask your web host to create a full backup, including the database for a fallback just in case.
To update your version of Enfold you will need to download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New
after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue,
then you will see the Theme updated successfully message.
After which you can go to your Theme Forest account and create a new Token for future automatic updates.

Best regards,
Mike

Hey velair,
You can update and we do not expect any issues, but some things to keep in mind, if you have a custom header.php or footer.php in your child theme, you should remove these first, as they have changed. After you update you can review the new version of these files and make copies with your customizations into your child theme. I recommend tring to find a different way to add your customizations without using these files, or you will run into this issue again in the future.
The same is for any custom elements that you have in your child theme. If your child theme only has a style.css & functions.php & screenshot.png then you are fine.
If you have added any custom code to any parent theme files, you should save the code as it will be lost when you update.
You will not be able to automatically update via the theme options, as Theme Forest has changed since your version, after you manually update you will be able to update via the theme options for future updates.
A good practice is to use your web host options to create a stagging site and update it first to ensure your site looks & works the same, and then update your live site. If you are not able to do this, at least ask your web host to create a full backup, including the database for a fallback just in case.
To update your version of Enfold you will need to download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New
after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue,
then you will see the Theme updated successfully message.
After which you can go to your Theme Forest account and create a new Token for future automatic updates.

Best regards,
Mike

Hi,
Glad that we could help, if you have further questions please open a new thread and we will try to help. Thanks for using Enfold.

Best regards,
Mike

Hi,

Thank you for the inquiry.

Regarding the logo shrinking on smaller screens and the burger menu/search icon overlapping, you can add the following css to Enfold > General Styling > Quick CSS field:

@media only screen and (max-width: 1290px) {
  .responsive #top .logo img {
    max-width: 62%;
  }

  #avia-menu {
    margin-right: 0;
    padding-right: 0;
  }
}

@media only screen and (max-width: 767px) {
  .responsive #top .logo img {
    max-width: 35%;
  }
}

Adjust the max-width value as needed to fit your logo within the header. Please make sure to purge the cache before testing.

Let us know if the issue persists.

Best regards,
Ismael

Hey epurchase,

Thank you for the inquiry.

The Advanced Layout Builder seem to be working correctly when we checked. The errors you’re seeing are probably coming from a plugin related to “gd-mcp”, not the theme itself. Those notices are causing the “headers already sent” warnings which can interfere with the backend.

We also noticed that there are older versions of the Enfold theme still present in your themes folder. Please remove them or move them outside of the themes directory, as having multiple copies of the theme can cause unexpected conflicts. We would also recommend upgrading your PHP version — PHP 7.4 is end of life and some newer WordPress features work better on php 8.1 or higher.

Let us know if the issue persists after trying those steps.

Best regards,
Ismael

Hey jpassmann,

Thank you for the inquiry.

The demo images bundled with Enfold may or may not include a license for use on live websites — it varies by image. We cannot guarantee that any of them are safe to use publicly.

The safest course of action is to replace all demo images with your own. There are several royalty-free sources you can use:

— https://unsplash.com
— https://www.pexels.com
— https://pixabay.com

If you still want to check the origin of a specific image first, you can do a reverse image search to find the source and confirm its license terms:

— https://images.google.com
— https://tineye.com

We tried checking your site but it redirects to a 404, so we were unable to verify which image you are referring to.

Let us know if you have more questions.

Best regards,
Ismael